酒店回复: Thank you for taking the time to share your experience about your recent stay at our hotel. I am happy to hear you enjoyed your stay! We sincerely appreciate your feedback. Your comments will help us as we continually work to improve our guest experience. We hope to see you again in the future!
酒店回复: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter.
1.0分
商务出差
櫃檯人員辧理入住弄錯客戶並且不予認錯!
5.0分
其他
The only downside was, we couldn’t get the Internet on our phones
酒店很大,在这个区域应该是很棒的,看出来曾经辉煌过,但是周边配套一般呐,可能跟整个城市环境有关,底特律从机场的城市给人一股老旧的感觉
位置很好,因为周围环境很不错,也很安静。
房间干净舒适
离客户Veoneer非常近,早餐很棒,哈哈!
酒店不错,位置很好。
这可能是我住过最差的酒店了。他们不得不给我换了三次房间。第一个房间闻起来像尿骚味,我去告诉前台,前台问我:“你们想让我怎么办?”我告诉她我想换个房间。她帮我换了房间,可我一走进第二个房间,就闻到一股霉味。我打电话给前台,她说如果她帮我换房间,那就最后一次了,因为他们没法一直换。所以今天早上我醒来时,发现床边到处都是我的脚趾甲。
做好本职工作,拿到小费
房间不错,前台接待热情。调酒师本可以更频繁地待在吧台后面,以便更及时地接待客人,倾听客人的谈话,并整理好房间。另一位员工花了大约5分钟才把她的乱七八糟的东西收拾干净。调酒师没有拿到小费。其他员工拿到了她的小费。
抵达时工作人员很棒,非常乐于助人,我最初预订的房间由于管道问题不得不更换,我收到的房间没有达到所有预期,房间里缺少毛巾和肥皂,当我要求晚上提供额外的毯子和枕头时,工作人员很懒惰和粗鲁,不会再住在这个地方
櫃檯人員辧理入住弄錯客戶並且不予認錯!
The only downside was, we couldn’t get the Internet on our phones
The room was clean
The staff was great