The room was clean. We had a full kitchen, huge bathroom and king sized bed. We had a living area too. The staff was excellent, attentive, polite, curteous. The guest were great to. I will definitely stay again.
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酒店回复: Thank you for the wonderful review! We’re so glad you enjoyed the spacious suite and full kitchen, and that our team helped make your stay comfortable and welcoming. We truly appreciate your kind words and look forward to hosting you again soon!
5.0分
其他
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Everything about this hotel was over the top. The staff super amazing. Everyone was so kind and accommodating. I felt at home in my suite. The suite was exceptional. Overall, everything was exceptional.
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酒店回复: Thank you so much for your kind words! We’re thrilled to know you felt at home and that our team helped make your stay exceptional. Your feedback means a lot to us, and we can’t wait to welcome you back for another outstanding visit!
5.0分
其他
Friendly staff….clean and quiet environment. Definitely would recommend and will stay again when in the area
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酒店回复: Thank you for the 10/10 review! We’re so glad you enjoyed your stay and appreciated our friendly team and clean, comfortable atmosphere. We look forward to welcoming you back the next time you’re in the area!
4.0分
其他
Experience was good overall, but our room had a very strong scent of moth balls.
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酒店回复: Thank you for your feedback! We're glad you had a good stay and appreciate you bringing the room scent to our attention—we’ll make sure it’s addressed.
5.0分
其他
DUE TO ICE THERE WAS NO STAFF.One person on shift day and night.Crazy!!
2.0分
其他
Our bathroom water was always cold we had a very old bathroom. Website stated cleaning services daily we did not receive that. The beds were very uncomfortable.
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酒店回复: Thank you for taking the time to share your experience. We’re very sorry to hear about the issues you encountered with your bathroom, housekeeping service, and bed comfort. This is not the experience we want for our guests, and your comments will be shared with our team so we can address these concerns. We appreciate your feedback and the opportunity to improve.
5.0分
其他
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Clean, professional and good location
I had got rebooked through a 3rd party to this hotel and I enjoyed my stay
I have no complaints
It was clean and I had a king suit and it was the perfect size and had all I needed for my stay.
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酒店回复: Thank you for your kind words! We’re so glad your rebooking brought you to us and that you enjoyed the cleanliness, comfort, and convenience of your king suite. It’s wonderful to hear it had everything you needed for a great stay. We hope to welcome you back to Homewood Suites Chester again soon!
5.0分
其他
Everything was excellent, the room, the staff, the cleanliness and the food.
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酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed your stay and that everything—from the room and cleanliness to our staff and food—met your expectations. We truly appreciate your kind words and hope to welcome you back to Homewood Suites by Hilton Chester again soon!
4.0分
家庭亲子
The enjoyed my stay but the breakfast options were limited.
5.0分
家庭亲子
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The hotel was pretty, very clean and comfortable. They had a great breakfast that was included with stay, too!!! Victor at the front desk was very friendly and accommodating!! Overall, great stay!!
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酒店回复: We're excited to hear that you had a great stay. Our team strives to ensure that all of our guests have a great time while they are visiting our hotel. We hope that you'll come see us again soon!
The room was clean. We had a full kitchen, huge bathroom and king sized bed. We had a living area too. The staff was excellent, attentive, polite, curteous. The guest were great to. I will definitely stay again.
Everything about this hotel was over the top. The staff super amazing. Everyone was so kind and accommodating. I felt at home in my suite. The suite was exceptional. Overall, everything was exceptional.
Friendly staff….clean and quiet environment. Definitely would recommend and will stay again when in the area
Experience was good overall, but our room had a very strong scent of moth balls.
DUE TO ICE THERE WAS NO STAFF.One person on shift day and night.Crazy!!
Our bathroom water was always cold we had a very old bathroom. Website stated cleaning services daily we did not receive that. The beds were very uncomfortable.
Clean, professional and good location
I had got rebooked through a 3rd party to this hotel and I enjoyed my stay
I have no complaints
It was clean and I had a king suit and it was the perfect size and had all I needed for my stay.
Everything was excellent, the room, the staff, the cleanliness and the food.
The enjoyed my stay but the breakfast options were limited.
The hotel was pretty, very clean and comfortable. They had a great breakfast that was included with stay, too!!! Victor at the front desk was very friendly and accommodating!! Overall, great stay!!