酒店回复: Dear Waleria,We appreciate you choosing Hotel MTK Mount Kisco for your recent stay. We are delighted to hear that you found your room spacious, clean, and comfortable, with an ideal temperature. It is also wonderful to know that you appreciated the bathroom and the provided robe. Please accept our sincere apologies for any misunderstanding regarding the availability of a bellman at our hotel. We value your feedback and hope to have the pleasure of welcoming you back on your next visit to the area.

酒店回复: Dear John,Thank you for sharing your review. Enhancing guest comfort often comes down to thoughtful touches like these, and feedback regarding functional design is truly valuable. Suggestions like yours help guide ongoing efforts to refine amenities and improve the experience for our guests. We look forward to welcoming you back to Hotel MTK Mount Kisco again soon.

酒店回复: Dear Richard,Thank you for your recent stay and for taking the time to share your valuable feedback. While we're grateful for your rating, we're sorry to hear we fell short of meeting your expectations and that you were disappointed with aspects of your visit. Please accept our apologies for any issues you encountered with the bathroom water; while this is certainly not a usual occurrence, we will review your feedback internally to ensure this is rectified. We consider all comments an opportunity to continually monitor guest satisfaction and areas where we need to be doing better. We appreciate your input, and we hope to have the chance to impress you the next time you're in the area.

酒店回复: Dear Araeli,We sincerely appreciate your recent stay at Hotel MTK Mount Kisco and the perfect rating you awarded us! It delights us to know that you found our hotel exceptionally tidy. Your kind review means the world to us, and we earnestly look forward to the opportunity of welcoming you back for another outstanding experience.

酒店回复: Dear Russell,Thank you for your kind words! Delivering excellent customer service is always a top priority, and it's rewarding to know our team made a positive impression during your stay. It was a pleasure having you here, and we hope you return soon.

酒店回复: Dear Bradford,Thank you for being our guest and sharing your review. We always strive to provide our guests with an exemplary experience, so we are sorry you only found your stay to be adequate. We hope to have another opportunity to welcome you back and improve your perception of our hotel.

酒店回复: Thank you for your amazing review! We’re delighted that you enjoyed your stay and that our team, comfortable accommodations, and considerate touches like the blackout curtains made such a positive impression. Providing a relaxing and comfortable experience is always our goal, and it’s wonderful to know we succeeded. We truly appreciate your kind words and look forward to welcoming you back for another great stay the next time you are in Mount Kisco!