Air conditioner worked like a charm. Room was spacious and nice. Clean floors and bed was very comfortable
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酒店回复: Dear Felica,Thank you so much for reviewing your experience with us.The entire team thanks you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.
3.0分
其他
The room was clean but the areas to get there were dirty. Carpet dirty and spot/stains. Smell was musty.
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酒店回复: Dear Bernadette,Thank you for sharing your feedback regarding cleanliness. Please accept our sincere apologies that we fell short of the impeccable standards we aim to provide. Your comments have been shared with our housekeeping leadership team for immediate attention. We hope to have the opportunity to restore your confidence during your next visit.
4.0分
其他
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Quick trip to family
The hotel is conveniently located but is need of a refresh. There is no complementary breakfast at this hotel. I asked for a accessible room, with grab bars in the tub for example, but did not get one. I would consider staying there again.
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback.We are very sorry to learn of your experience. The entire team extends our sincere and profound apologies for the inconvenience caused during your stay. We have shared your feedback with the leadership team.Our endeavor has always been to look after our guests and provide them with the highest levels of service and assistance. We hope to serve you better in the near future.
2.0分
商务出差
No towels in rm, room had horrible odor as if the rm had flooded. Just a pitiful experience
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酒店回复: Dear Rhonda,Thank you for taking the time to share your feedback.We are very sorry to learn of your experience. The entire team extends our sincere and profound apologies for the inconvenience caused during your stay. We have shared your feedback with the housekeeping department.Our endeavor has always been to look after our guests and provide them with the highest levels of service and assistance. We hope to have the opportunity to serve you in the near future.
4.0分
其他
Room was updated. One of the two beds was not comfortable.
Everything was clean. It was great for the quick overnight trip we needed.
3.0分
其他
The employees were so nice! Especially those working the front desk at afternoon check in and morning check out.
1.0分
其他
The staff wasn't friendly. The hotel was dirty. Room and lobby smelled of smoke or stale cigarettes. The amount of money paid for the hotel was not worth it!
5.0分
商务出差
Clean and quiet. Staff was friendly and room was very comfortable.
The exercise equipment in the exercise room was all broken but otherwise the stay was great
4.0分
家庭亲子
The only thing I would have liked better, was if they had a covered and more convenient loading / unloading area. Especially since it was raining.
3.0分
其他
Spent night driving thru. Room had a moldy smell. Pillows had a bad smell.
Air conditioner worked like a charm. Room was spacious and nice. Clean floors and bed was very comfortable
The room was clean but the areas to get there were dirty. Carpet dirty and spot/stains. Smell was musty.
Quick trip to family
The hotel is conveniently located but is need of a refresh. There is no complementary breakfast at this hotel. I asked for a accessible room, with grab bars in the tub for example, but did not get one. I would consider staying there again.
No towels in rm, room had horrible odor as if the rm had flooded. Just a pitiful experience
Room was updated. One of the two beds was not comfortable.
Everything was clean. It was great for the quick overnight trip we needed.
The employees were so nice! Especially those working the front desk at afternoon check in and morning check out.
The staff wasn't friendly. The hotel was dirty. Room and lobby smelled of smoke or stale cigarettes. The amount of money paid for the hotel was not worth it!
Clean and quiet. Staff was friendly and room was very comfortable.
The exercise equipment in the exercise room was all broken but otherwise the stay was great
The only thing I would have liked better, was if they had a covered and more convenient loading / unloading area. Especially since it was raining.
Spent night driving thru. Room had a moldy smell. Pillows had a bad smell.