The room and property was actually pretty good. The service when I checked in was Great. Nick was amazing and accommodating. The problem was, at around 8:30am i went to my car (I never checked out) I was there for about 45 minutes making calls. When I went back to my room, my door was open and the cleaning lady was inside . I asked “what are you doing?” She handed me my belongings she got from the room. And I left. At that point I didn’t even feel welcomed. Not only was it an invasion of privacy , as my personal belongings were still in the room but I felt rush out of a room I paid for. As I mentioned I never checked out and check out is at 11:00am. So no one should have been in my room
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酒店回复: Dear Guest,Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced during your visit.We understand how important privacy and comfort are to our guests, and we regret that we fell short of meeting your expectations. Please know that we take your concerns seriously and will address this matter with our team to prevent such incidents in the future.We value your feedback and hope you will give us another opportunity to provide a better experience during your next stay.Sincerely,Holiday Inn Express
这里非常干净。地理位置也很好。离九月份的热气球节和伍德伯里奥特莱斯都很近。
一般般,不再选
8月16日星期六晚上,那个男人总体来说非常粗鲁,没有解决我们遇到的任何问题,还给我们安排了错误的房间。我们预订了一张带沙发床的特大床,结果没有沙发床。他说先到先得,还说了一些粗鲁的话。
名义上的假日酒店
住宿还行。
早餐体验不太好。
快到9:25的时候,我们去他们的机器拿煎饼。可惜面糊用完了,负责煎饼的工作人员告诉我快9:30了,他不打算再加面糊了。我们三个女儿很喜欢吃这个早餐,显然在我们之后不久到的那家人和之后的一小群人也很喜欢。这家伙拒绝再加面糊。
这么点东西,他什么也不做。早餐区挂着“早餐随时为您准备”的牌子。很遗憾,这根本就是个谎言。
这虽然是一家假日酒店,但经营它的人却根本不关心你。任何酒店最糟糕的做法就是让你在入住期间感到口干舌燥。
我认为酒店在清洁方面需要多加注意一些细节。早餐和用餐区需要一些整理和关注。食物摆放需要注意,桌子也需要偶尔擦拭一下。电梯轿厢的墙壁需要清洁。看得出来他们没有好好打理。酒店的整体清洁需要一些细致的呵护。工作人员非常友好热情。健身房也很棒。
这是一家普通的酒店。价格便宜,位置便利。但是太吵了!墙很薄,楼上的人很吵。交通噪音也很大。我来这里是为了安静,所以不太适合我。
房间很吵,我们能听到每一句对话。交通噪音很大,一大早还有修剪草坪的声音,真让人失望。设施不错。
早餐不错,工作人员超级友好,价格合理,床很舒服。
该服务
The room and property was actually pretty good. The service when I checked in was Great. Nick was amazing and accommodating. The problem was, at around 8:30am i went to my car (I never checked out) I was there for about 45 minutes making calls. When I went back to my room, my door was open and the cleaning lady was inside . I asked “what are you doing?” She handed me my belongings she got from the room. And I left. At that point I didn’t even feel welcomed. Not only was it an invasion of privacy , as my personal belongings were still in the room but I felt rush out of a room I paid for. As I mentioned I never checked out and check out is at 11:00am. So no one should have been in my room