酒店回复: Dear Gwendolyn,Thank you for staying with us and for your excellent rating. We believe that our ideal location, combined with upscale amenities and service, makes SpringHill Suites By Marriott Columbia Fort Meade Area an excellent choice. We appreciate your business and hope you will stay with us again on your next visit.Seto TjahonoGeneral Manager
2.0分
商务出差
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Check-in and the front desk staff were great. The hotel walls are so thin and all of the rooms were so loud. You could hear everyone talking and screaming and I could even hear footsteps above us like it was an old house. It was a horrible night sleep. The room was clean, but the thin walls and the noise level was just unbearable.
3.0分
情侣出游
The beds weren’t as soft and comfy, the tv was off to the side from the bed, room was small.
2.0分
其他
Room was not cleaned on 12.21, had to request toilet paper and clean towels.
5.0分
其他
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Studio room is spacious and very nice. Having a separate bathroom for the shower and toilet was convenient. The hotel is clean and staff was very nice. Hard to find via gps.
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酒店回复: Dear Jennifer,Thank you for sharing your experience! We’re delighted that you enjoyed the spacious studio room and found the separate bathroom convenient. It’s great to hear that you appreciated the cleanliness and that our staff left a positive impression. We also understand that finding us via GPS was challenging, and we appreciate you bringing this to our attention. It was a pleasure hosting you, and we look forward to your next stay at SpringHill Suites By Marriott Columbia Fort Meade Area.Seto TjahonoGeneral Manager
2.0分
其他
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Front desk clerk was amazing!!
Clean sheets!
Clean bathrooms!!
Very dirty carpet on the elevator and hallways
Very dirty room doors
Very hard mattress
Stained couch in room
Loud A.C in room
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酒店回复: Dear Monecia,Thank you for sharing your concerns. We’re sorry to hear about the cleanliness issues you encountered with the carpet and room doors. This is not the level of service we aim for our guests, and we appreciate you bringing this to our attention. It's also disappointing to hear that the mattress and the noise disturbance from the air conditioning affected your comfort. We take your comments seriously and will share these matters with our teams for immediate attention. On a positive note, we’re delighted to hear that our front desk made a great impression and that you appreciated the clean sheets and bathrooms. We hope to have the opportunity to welcome you back and provide a much-improved stay. Seto TjahonoGeneral Manager
5.0分
其他
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great place
Spent the night here since we were going to the Luke Bryan concert. The room was so spacious and super clean. I had low expectations thinking it was an older building so I was pleasantly surprised.
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酒店回复: Dear Cindy,Thank you for choosing to stay with us for the Luke Bryan concert. We’re delighted to hear that you found your room spacious and very clean. It’s wonderful that we were able to exceed your expectations. We appreciate your kind words and look forward to welcoming you back soon to SpringHill Suites by Marriott Columbia Fort Meade Area.Seto TjahonoGeneral Manager
4.0分
情侣出游
Staff was great, allowed extended stay for checking out, little noises from occupants , shouting , banging on doors. Started feeling unsafe.
环境安静，还有免费tesla充电桩，不错
酒店后方停车场和后侧到处都是老鼠。你真的得绕着它们走。不是老鼠，是老鼠。我们因公住过很多 SpringHill Suites 酒店，但这家酒店绝对不常见。床很硬，枕头要么完全磨损，要么很硬。橱柜门不见了，房间里只有 1 个杯子和 1 杯咖啡。所有列出的设施都因翻新而关闭。省下你的钱，住别的地方吧。
嗯
Check-in and the front desk staff were great. The hotel walls are so thin and all of the rooms were so loud. You could hear everyone talking and screaming and I could even hear footsteps above us like it was an old house. It was a horrible night sleep. The room was clean, but the thin walls and the noise level was just unbearable.
The beds weren’t as soft and comfy, the tv was off to the side from the bed, room was small.
Room was not cleaned on 12.21, had to request toilet paper and clean towels.
Studio room is spacious and very nice. Having a separate bathroom for the shower and toilet was convenient. The hotel is clean and staff was very nice. Hard to find via gps.
Front desk clerk was amazing!!
Clean sheets!
Clean bathrooms!!
Very dirty carpet on the elevator and hallways
Very dirty room doors
Very hard mattress
Stained couch in room
Loud A.C in room
great place
Spent the night here since we were going to the Luke Bryan concert. The room was so spacious and super clean. I had low expectations thinking it was an older building so I was pleasantly surprised.
Staff was great, allowed extended stay for checking out, little noises from occupants , shouting , banging on doors. Started feeling unsafe.