The Staff was very welcoming and courteous. The room was clean and the beds comfortable.
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酒店回复: Thank you for taking the time to complete our survey regarding your recent stay at the Hilton Garden Inn Kent Island. We truly appreciate your feedback and the opportunity to serve you. Your comments help us continue providing the best experience for our guests. We hope to welcome you back again soon.
4.0分
情侣出游
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Everything was good except for our room number 516 smelled very musty and we wish the bar would have been opened for the weekend. Other than that everything was clean and in order.
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酒店回复: Thank you for taking the time to complete our survey. We truly appreciate your feedback and are grateful for the opportunity to host you again.
5.0分
情侣出游
We’ve stayed here lots of times and we’re always pleased. Clean large rooms, friendly staff and great location
5.0分
家庭亲子
Our view was spectacular and the room was immaculate. Staff was friendly and welcoming. It was close to several restaurants.
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5.0分
其他
Nicest Hilton Garden Inn I’ve stayed. Great location on the water, excellent staff , nice rooms.
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酒店回复: Thank you so much for your positive survey. We truly appreciate your feedback and are glad to know you enjoyed your stay. Your support means a lot to us!
5.0分
情侣出游
Easy parking and check in. Conveniently located within walking distance of some great seafood restaurants. Always an enjoyable stay
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酒店回复: Thank you for your feedback! We appreciate you taking the time to share your experience and hope to welcome you back again soon.
3.0分
其他
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Musty smell in room
The room was nice but it had a musty odor when I arrived. Housekeeping came by to spray room freshener and the smell went away. But I thought it odd the room had a musty smell. Makes me wonder how well they cleaned the room in the first place.
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酒店回复: Thank you for your feedback! We appreciate you taking the time to share your experience and hope to welcome you back again soon.
5.0分
其他
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This is also a relatively new hotel to area and has an excellent lounge and it okay dining options. The rooms were clean and wonderfully decorated. The location is superb.
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酒店回复: Thank you for your feedback! We appreciate you taking the time to share your experience and hope to welcome you back again soon.
非常好
非常失望。对于如此糟糕的体验来说，价格太贵了。我们住的第一个房间气味难闻。浴室很脏，冰箱里有过期的食物。他们把我们换到了另一个房间。冰箱闻起来有鱼腥味，浴缸很脏，房间里有垃圾。此时我们已经筋疲力尽，不想换房间。我们住的房间可以看到漂亮的海湾景色，但就在一家吵闹的餐厅旁边——餐厅的现场音乐非常响——让我们一直睡到凌晨 1 点以后。客房服务每隔一天才会有一次。当我要毛巾时——我不得不自己下楼去拿，因为他们实际上一次只有一名员工——这就是我被告知的。位置很棒，景色很棒，但除此之外，不推荐。对于如此糟糕的体验，价格绝对过高。
The Staff was very welcoming and courteous. The room was clean and the beds comfortable.
Everything was good except for our room number 516 smelled very musty and we wish the bar would have been opened for the weekend. Other than that everything was clean and in order.
We’ve stayed here lots of times and we’re always pleased. Clean large rooms, friendly staff and great location
Our view was spectacular and the room was immaculate. Staff was friendly and welcoming. It was close to several restaurants.
Nicest Hilton Garden Inn I’ve stayed. Great location on the water, excellent staff , nice rooms.
Easy parking and check in. Conveniently located within walking distance of some great seafood restaurants. Always an enjoyable stay
Musty smell in room
The room was nice but it had a musty odor when I arrived. Housekeeping came by to spray room freshener and the smell went away. But I thought it odd the room had a musty smell. Makes me wonder how well they cleaned the room in the first place.
This is also a relatively new hotel to area and has an excellent lounge and it okay dining options. The rooms were clean and wonderfully decorated. The location is superb.