Yes, there were other issues that dampened the experience that Hilton Corporate has to consider to make stays for customers tolerable.
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酒店回复: Dear Guest,Thank you for sharing your feedback with us. We’re sorry to hear that some aspects of your stay did not meet expectations.We understand how disappointing it can be when parts of the experience feel less enjoyable than anticipated. Your comments are appreciated and will be kept in mind as we work to make each visit more comfortable and enjoyable for all our guests.We truly value you taking the time to share this feedback.Anya ForesGeneral Manager
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Met the usual expectation of clean and spacious. I went with the room picked for me and should have chosen mine during online check-in. We were by an employee door and it seemed next to the banquet room with wedding music. Also not sure if it was the HVAC or some other reason but my asthma and allergies kicked up in that room. Staff were great. The coffee and breakfast were great
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酒店回复: Dear Cynthia,Thank you for sharing your feedback. We’re glad to know you enjoyed our breakfast, coffee, and the hospitality of our team. We’re sorry to hear that your room location and comfort were not ideal, and we appreciate you letting us know. Your comments will help us improve room assignments and overall comfort for future guests. We hope to welcome you back soon for an even more relaxing and enjoyable stay at Homewood Suites by Hilton Rockville-Gaithersburg.Anya ForesGeneral Manager
非常好的酒店，房间大出行方便
可以，一般般
这家酒店漂亮、干净、安静！房间宽敞舒适，停车位充足，酒店后面就是一个很棒的广场，里面有很多餐厅，这些都让我印象深刻！虽然工作人员不多（前台通常空无一人），但工作人员总是非常乐于助人，而且很友善！:)
泳池关闭了，烧烤区很脏，制冰机也坏了……泳池是我选择这家酒店的原因之一。没有餐饮，早餐也很差。工作人员和前台非常友好热情。下次旅行我不会再来这里了。
根本没机会在那里住；得了肺炎，想通过*******取消，但联系不上人；也试过直接通过酒店取消，酒店说只有*******可以取消。真是浪费钱，真让人沮丧。
盖瑟斯堡的住宿体验很棒
干净舒适。我们接触到的所有员工都很友好，乐于助人。
还会再来这里住的
很棒的住宿体验。我们来这里的时候正好碰上微软崩溃，所有的电脑都坏了，所以一切都像纸上谈兵一样处理。面对这么大的问题，工作人员出奇地冷静和高效。我们很轻松地办理了入住手续，几乎没有耽搁。我们的房间非常干净舒适，我们的任何需求都能得到立即解决。早餐也相当不错。
我唯一能给出的批评是房间有点陈旧。房间很干净，虽然比较旧，但感觉很好。
这是有史以来最糟糕的一次住宿……根本没有热水……他们等你出现才告诉你，但那时已经太晚了，无法去其他地方……非常非常沮丧
Yes, there were other issues that dampened the experience that Hilton Corporate has to consider to make stays for customers tolerable.
Met the usual expectation of clean and spacious. I went with the room picked for me and should have chosen mine during online check-in. We were by an employee door and it seemed next to the banquet room with wedding music. Also not sure if it was the HVAC or some other reason but my asthma and allergies kicked up in that room. Staff were great. The coffee and breakfast were great