I'm not usually impressed by hotels, but my stay here really surprised me. Quiet, spacious, full room amenities, and a great location. I need to come to town a couple times each year and when I do, I'll most likely stay here again.
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酒店回复: Thank you for your wonderful feedback. We're delighted to hear we exceeded your expectations and that you enjoyed the quiet, spacious rooms, full amenities, and convenient location. It’s great to know we’ll be your preferred choice when you return to town. We look forward to welcoming you back on your next visit.
4.0分
其他
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Should have ice machines on each floor. There was a refrig/ freezer. But I never use ice unless it freezes after I take the room. No evidence that fresh water was used, too risky for contamination.
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酒店回复: Thank you for sharing your feedback. We understand your preference for ice machines on each floor. Candlewood Suites provides full refrigerators with freezers in every suite for guest convenience, allowing guests to make their own ice. This approach is part of the brand’s extended-stay design to ensure cleanliness and safety, as the ice is made directly from the in-room filtered water supply. We appreciate your comments and will share your suggestion with our brand team for future consideration.
5.0分
其他
Great room and great service. Very spacious and well within vicinity of food and shopping.
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酒店回复: Thank you for your wonderful review! We’re delighted you enjoyed your spacious room, great service, and convenient location near food and shopping. We look forward to welcoming you back again soon.
4.0分
其他
Nice stay
Our stay was nice. Only negative is the hotel is being renovated. No continental breakfast as advertised.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear your stay was nice overall. While we understand the renovation may have been inconvenient, we appreciate your patience as we work to enhance the property. Regarding breakfast, the Candlewood Suites brand does not offer or advertise continental breakfast, as each suite is equipped with a full kitchen for guest convenience. We hope to welcome you back again in the future.
4.0分
情侣出游
The property was clean and conveniently located.
The sign and entrance to the property is very easy to miss.
2.0分
商务出差
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For what I paid, I should have been told the property is under construction. My driver who had been on the road for 12 hours needed sleep and breakfast in the morning before he headed out for another 12 hour day. The hotel is under massive construction. No breakfast for the morning. The hotel is noisy, and a disaster area.
5.0分
其他
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We love staying here. Newly remodeled updates are awesome. Only downside is the entrance access..that median doesn't allow two vehicles to enter/exit at the same time.
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酒店回复: Thank you for your kind feedback! We're glad to hear you’re enjoying the newly remodeled updates. We understand the entrance access can be a bit tricky due to the median, and we appreciate your patience with that. We look forward to welcoming you back again soon!
5.0分
家庭亲子
Right off the interstate with a great Mexican restaurant close by
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酒店回复: Thank you for sharing! We’re glad you enjoyed our convenient location and nearby dining options. We look forward to welcoming you back on your next trip.
5.0分
其他
Would have liked breakfast included but was a nice hotel. Would have liked at least every other day housekeeping but we made due.
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酒店回复: Thank you for your review and for staying with us. We're glad to hear you found the hotel nice and appreciate you sharing your thoughts.We appreciate your understanding and are always happy to assist during your visit to ensure you have a comfortable experience.
3.0分
家庭亲子
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It was under construction which is fine and they sent a message ahead of time. I got an older room and the smell was bad like wet towel or mold. We didn’t complain because we just finished driving for 16 hours and we just wanted to shower and sleep. Left early the next morning
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酒店回复: Thank you for your feedback. We appreciate you acknowledging our advance notice regarding renovations. We understand how important a fresh and comfortable room is, especially after a long journey. Our team is committed to providing a great stay, and we will certainly look into your concerns to ensure all rooms meet our high standards. We value your input and hope to have the opportunity to provide you with an improved experience in the future.
I'm not usually impressed by hotels, but my stay here really surprised me. Quiet, spacious, full room amenities, and a great location. I need to come to town a couple times each year and when I do, I'll most likely stay here again.
Should have ice machines on each floor. There was a refrig/ freezer. But I never use ice unless it freezes after I take the room. No evidence that fresh water was used, too risky for contamination.
Great room and great service. Very spacious and well within vicinity of food and shopping.
Nice stay
Our stay was nice. Only negative is the hotel is being renovated. No continental breakfast as advertised.
The property was clean and conveniently located.
The sign and entrance to the property is very easy to miss.
For what I paid, I should have been told the property is under construction. My driver who had been on the road for 12 hours needed sleep and breakfast in the morning before he headed out for another 12 hour day. The hotel is under massive construction. No breakfast for the morning. The hotel is noisy, and a disaster area.
We love staying here. Newly remodeled updates are awesome. Only downside is the entrance access..that median doesn't allow two vehicles to enter/exit at the same time.
Right off the interstate with a great Mexican restaurant close by
Would have liked breakfast included but was a nice hotel. Would have liked at least every other day housekeeping but we made due.
It was under construction which is fine and they sent a message ahead of time. I got an older room and the smell was bad like wet towel or mold. We didn’t complain because we just finished driving for 16 hours and we just wanted to shower and sleep. Left early the next morning