It was nice and clean, comfy and super quiet. We loved the late check out, will definitely be back!!
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酒店回复: Thank you for the 10/10 review! We’re so glad you enjoyed the clean, comfortable, and quiet stay — and that the late check-out was a bonus. We’d love to welcome you back again!
5.0分
家庭亲子
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Front Desk - Juvy. WOW Outstanding customer service. She helped me on my last minute, 1145pm reservation on a Friday night. Room was excellent, spotless.
Robert
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酒店回复: Thank you for the wonderful 10/10 review! We’re thrilled to hear Juvy delivered such outstanding service during your late-night arrival. It’s great to know your room was spotless and met your expectations. We truly appreciate your kind words!
3.0分
商务出差
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The stay was fine, but the initial welcome was weird. They had strange tables set up between you and the counter that you had to reach over that had weird literature on them. They were also selling handmade soaps and freeze dried skittles in Ziploc bags for sale. It took away a lot of the professionalism and gave me a strange vibe. Not what you would expect from a chain hotel.
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酒店回复: Thank you for your feedback. We’re glad your stay went well overall. We appreciate you sharing your thoughts about the check-in setup — your perspective is helpful as we review how to create a smooth and welcoming first impression for all guests. Your comments will be shared with our team as we continue to improve.
3.0分
其他
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Loud air conditioner
The parking lot is safe, the room was clean staff were pleasant. the only problem I had was that the air conditioner was so loud that you couldn't hear the TV.
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酒店回复: Thank you for your feedback! We’re glad you enjoyed the safe parking, clean room, and friendly staff. We’re sorry the air conditioner disrupted your stay, and we’ll be sure to look into it. Your comments help us do better.
5.0分
其他
Pembroke Holiday Express
I had a comfortable rest in the hotel. The bed was just right in comfort and firmness. The room had a number of new conveniences.
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酒店回复: Thank you for the 10/10 review! We're glad you enjoyed a comfortable rest and that the bed and new room conveniences met your expectations. We appreciate your feedback!
5.0分
其他
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Accommodations
As a disabled person I needed a chair for walk in shower. I was provided a temporary fix that allowed me to shower comfortably & safely. Staff were friendly & very accommodating. Will definitely stay at this hotel again.
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酒店回复: Thank you for the thoughtful 10/10 review. We're so pleased our team was able to provide a solution that made your stay safe and comfortable. It’s our priority to ensure all guests feel cared for, and we’re grateful for your kind words. We look forward to welcoming you back!
5.0分
商务出差
Great Stay
Staff was so friendly with late arrival! Bed was comfy and room quiet. Hotel and room were spotless. Breakfast was actually quite tasty!
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酒店回复: Thank you for the fantastic review! We're glad your late check-in went smoothly and that you found the room spotless and comfortable. It’s great to hear you enjoyed breakfast and had a restful stay—exactly what we aim for!
5.0分
其他
Wonderful clean room. Great breakfast, with lots to choose from. Quiet and out of the way. But worth the drive..
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酒店回复: Thank you for the kind words! We're thrilled you enjoyed the clean room, breakfast variety, and peaceful location. It’s great to know the drive was worth it—we hope to see you again soon!
5.0分
其他
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It was worth the 15 min drive from I-95 hotels. This IHG property and room was immaculately clean. Front desk staff were very efficient and friendly (especially the nice lady from Cebu)! We used the pool. An issue was no pool towels provided and locals were using the hotel pool as their own personal family reunion. They had taken over all the chairs & tables. Since there was no life guard (or hotel security) on duty this may be a regular occurrence. Food options are a short drive.
Beds were very comfortable. Room had updated lighting, ample storage space, microwave, mini fridge, and a Keurig coffee maker. Breakfast was just what we needed to carb up for a long drive. Children loved the pancake machine & huge cinnamon rolls. Photos on website are realistic.
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酒店回复: Thank you for the detailed feedback and 5/5 rating! We’re so glad to hear the drive was worth it and that you found our property clean and our team. We appreciate you bringing the pool experience to our attention, and we’ll review how we can better manage guest access and amenities. It’s great to know you enjoyed your stay overall, and we hope to welcome you back soon!
5.0分
朋友出游
The hotel was very modern. Everyone who worked there went above and beyond their jobs
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酒店回复: Thank you for your thoughtful feedback. We're pleased to hear you enjoyed the modern design of our hotel and that our team exceeded your expectations. Providing exceptional service is a top priority, and it's rewarding to know their efforts made a positive impact on your stay.
It was nice and clean, comfy and super quiet. We loved the late check out, will definitely be back!!
Front Desk - Juvy. WOW Outstanding customer service. She helped me on my last minute, 1145pm reservation on a Friday night. Room was excellent, spotless.
Robert
The stay was fine, but the initial welcome was weird. They had strange tables set up between you and the counter that you had to reach over that had weird literature on them. They were also selling handmade soaps and freeze dried skittles in Ziploc bags for sale. It took away a lot of the professionalism and gave me a strange vibe. Not what you would expect from a chain hotel.
Loud air conditioner
The parking lot is safe, the room was clean staff were pleasant. the only problem I had was that the air conditioner was so loud that you couldn't hear the TV.
Pembroke Holiday Express
I had a comfortable rest in the hotel. The bed was just right in comfort and firmness. The room had a number of new conveniences.
Accommodations
As a disabled person I needed a chair for walk in shower. I was provided a temporary fix that allowed me to shower comfortably & safely. Staff were friendly & very accommodating. Will definitely stay at this hotel again.
Great Stay
Staff was so friendly with late arrival! Bed was comfy and room quiet. Hotel and room were spotless. Breakfast was actually quite tasty!
Wonderful clean room. Great breakfast, with lots to choose from. Quiet and out of the way. But worth the drive..
It was worth the 15 min drive from I-95 hotels. This IHG property and room was immaculately clean. Front desk staff were very efficient and friendly (especially the nice lady from Cebu)! We used the pool. An issue was no pool towels provided and locals were using the hotel pool as their own personal family reunion. They had taken over all the chairs & tables. Since there was no life guard (or hotel security) on duty this may be a regular occurrence. Food options are a short drive.
Beds were very comfortable. Room had updated lighting, ample storage space, microwave, mini fridge, and a Keurig coffee maker. Breakfast was just what we needed to carb up for a long drive. Children loved the pancake machine & huge cinnamon rolls. Photos on website are realistic.
The hotel was very modern. Everyone who worked there went above and beyond their jobs