Breakfast could be improved with more healthy options.
Trash needed to be emptied around the property more.
Curtains in our room needed to be repaired
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酒店回复: We are always looking for ways to improve our guest experience and appreciate your feedback. We are sorry for any inconvenience with your curtains and that you were disappointed with the breakfast options. Please let us know if you would like to add any additional thoughts or concerns. Thank you again for being our guest.
5.0分
其他
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Very convenient location to Cashiers/ Highlands destinations! Staff are wonderful, clean, safe hotel! Definitely, planning on being returning guest this fall. Understand why so many Floridians live here part time as the climate is way nicer than Florida hands down.
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酒店回复: Thank you so much for your wonderful feedback! We strive to provide all our guests with pleasant accommodations, exceptional amenities, and friendly service. It's always wonderful to be recognized, and we appreciate the time you take to leave feedback. Please let us know if you have any additional needs or suggestions. Have a wonderful day!
4.0分
其他
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Pleasant stay
This was a really nice fully updated hotel. From the outside it looks like a very quaint lodge with nice landscaping. The inside has spacious rooms that have been fully updated. I would definitely recommend this hotel. Staff was very pleasant too!
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酒店回复: Dear Robert, It was truly a pleasure to have you as our guest, and we sincerely appreciate you taking the time to share your wonderful review about your experience. Please don't hesitate to reach out to us with any additional feedback or suggestions. Wishing you a fantastic day, and once again, thank you for being our guest and for your recommendation. Sincerely, Megan Wood - General Manager - Hampton Inn and Suites by Hilton - Cashiers/Sapphire Valley
5.0分
商务出差
Very friendly and knowledgeable staff, comforable and clean, with a great breakfast.
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酒店回复: We’re so glad you enjoyed your visit to the Hampton Inn by Hilton Cashiers/Sapphire Valley. Thank you for the five-star review! Our team takes great pride in providing a memorable experience and first-class service. Please don’t hesitate to share any additional feedback or suggestions — we always value hearing from our guests.Thanks again,Megan Wood - General Manager
5.0分
其他
Love this hotel
Everything was great: clean, comfortable, hot shower and warm breakfast with the cooked oatmeal I love.
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酒店回复: Thank you for sharing your positive feedback with us. We’re delighted to hear you enjoyed our friendly staff, clean accommodations, and convenient location. Your compliments are appreciated, and I always welcome any additional feedback or suggestions. We hope to welcome you back to The Hampton Inn and Suites by Hilton Cashiers/Sapphire Valley again soon!
5.0分
家庭亲子
Beautiful hotel, friendly staff, great breakfast options. We thoroughly enjoyed our stay and will be back.
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酒店回复: Thank you so much for your kind compliments and the excellent rating! We're truly delighted to know you enjoyed your stay with us at The Hampton Inn and Suites Cashiers/Sapphire Valley. It means a great deal to our entire team, and we can't wait to welcome you back for another visit.If there's anything you'd like to share about your experience or suggestions for how we can make your next stay even better, please don’t hesitate to reach out.
5.0分
家庭亲子
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Very nice room in a great location, breakfast was very good and the lobby was comfortable enough for a small family get together after dinner. The staff was very friendly and accommodating. Would definitely stay again when we are in the area.
4.0分
其他
Had surgery locally, so we just needed a quiet room for a few nights.
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酒店回复: Thank you so much for your wonderful rating! The team at The Hampton Inn and Suites by Hilton will be delighted to know that your stay was everything you hoped for. We take great pride in providing clean, comfortable accommodations and thoughtful amenities, and it’s rewarding to see that reflected in your experience. Your high rating means the world to us. We truly appreciate your support and wish you a speedy recovery! Warm regards, Megan Wood - General Manager
2.0分
家庭亲子
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Front desk clerk at check in was not friendly. Never once had eye contact while checking in, just stared at her computer while she talked to me. Room did not smell very good and the bedding did not smell fresh. Couldn’t figure out why there was no furniture other than the bed in the room. Wasn’t a good experience, left a day early and forfeited a nights stay just to get out of there.
4.0分
情侣出游
Great pet friendly, staff was fantastic, breakfast was just ok
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酒店回复: It is wonderful to see that you enjoyed your visit.We appreciate you taking a moment to positively reflect on your experience with compliments and a great rating. We are sorry to see we did not fulfill your expectations with our breakfast service. Please feel welcome to let me know if you would like to add any additional feedback or suggestions. We hope to have the pleasure of welcoming you back again soon. Regards,Megan Wood - General Manager
Breakfast could be improved with more healthy options.
Trash needed to be emptied around the property more.
Curtains in our room needed to be repaired
Very convenient location to Cashiers/ Highlands destinations! Staff are wonderful, clean, safe hotel! Definitely, planning on being returning guest this fall. Understand why so many Floridians live here part time as the climate is way nicer than Florida hands down.
Pleasant stay
This was a really nice fully updated hotel. From the outside it looks like a very quaint lodge with nice landscaping. The inside has spacious rooms that have been fully updated. I would definitely recommend this hotel. Staff was very pleasant too!
Very friendly and knowledgeable staff, comforable and clean, with a great breakfast.
Love this hotel
Everything was great: clean, comfortable, hot shower and warm breakfast with the cooked oatmeal I love.
Beautiful hotel, friendly staff, great breakfast options. We thoroughly enjoyed our stay and will be back.
Very nice room in a great location, breakfast was very good and the lobby was comfortable enough for a small family get together after dinner. The staff was very friendly and accommodating. Would definitely stay again when we are in the area.
Had surgery locally, so we just needed a quiet room for a few nights.
Front desk clerk at check in was not friendly. Never once had eye contact while checking in, just stared at her computer while she talked to me. Room did not smell very good and the bedding did not smell fresh. Couldn’t figure out why there was no furniture other than the bed in the room. Wasn’t a good experience, left a day early and forfeited a nights stay just to get out of there.
Great pet friendly, staff was fantastic, breakfast was just ok