酒店回复: Dear Carlos,We appreciate you taking the time to submit a review for your stay with us. We value and appreciate you being our guest. We hope to see you again the next time you are in our area.Sincerely,Allen EdwardsAssistant General Manager
5.0分
其他
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The room is clean. Updated. I like that the hard surface floors can be cleaned. However, all the hard surfaces give it a cold appearance. The bed was comfortable. The price is reasonable. The lady at the front desk was friendly and personable.
I do not like talking to reservations when booking a room. I prefer speaking to someone at the front desk. They know more about the hotel and the surroundings.
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酒店回复: Thank you for sharing your feedback! We’re glad to hear you enjoyed the room's cleanliness, the updated features, and the bed's comfort. It’s great to know our front desk team made a positive impression—they genuinely enjoy welcoming guests.We appreciate your thoughts on the hard surface floors and the overall appearance. While we chose these for cleanliness and modern style, we understand that some guests prefer a warmer feel. Your input helps us consider ways to make the space more inviting.Thank you again for your comments and for choosing us. We look forward to welcoming you back soon!
5.0分
其他
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Fast easy check in. The rooms were clean and very nice. The faculty was very friendly. They would smile and say hi every time they passed you. Made you feel welcomed there.
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酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear that check-in was fast and easy, and that you enjoyed our clean and comfortable rooms. Our team takes pride in creating a welcoming atmosphere, so it’s great to know their friendliness made a positive impression. We look forward to hosting you again soon!
5.0分
其他
Great location! Bed was comfortable and the room, building and grounds clean!
Thank you for a great stay!
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酒店回复: Thank you so much for your kind words! We're thrilled to hear you enjoyed our location, found the bed comfortable, and appreciated the cleanliness of the room, building, and grounds. It means a lot to us that you had a great stay — that’s exactly what we strive for!We hope to welcome you back again soon for another relaxing and enjoyable visit.
4.0分
其他
Parking with pickup truck and was ok Cargo trailer Breakfast good area clean staff managing breakfast service pleasant attentive
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酒店回复: Thank you for sharing your experience with us! We're glad to hear that parking with your pickup truck and cargo trailer was convenient, and that you enjoyed our breakfast offerings. It's wonderful to know our breakfast area met your expectations for cleanliness and that our staff provided pleasant and attentive service.Your kind words mean a lot to our team, and we’ll be sure to pass along your compliments to those managing breakfast—they’ll be thrilled to hear they made a positive impact on your stay.We hope to welcome you back again soon!
4.0分
情侣出游
It was very accommodating and the room was clean and spacious. The bed however was not comfortable at all!
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酒店回复: Thanks so much for your feedback! We're glad to hear you found the room clean, spacious, and accommodating — that’s exactly what we aim for. We're sorry to hear the bed wasn’t as comfortable as it should’ve been. We really appreciate you bringing that to our attention, and we’ll definitely look into it to make sure future stays are more restful. Hope to welcome you back again soon!
5.0分
家庭亲子
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This hotel was so nice. Had a great feel about it. Not overdone...like so many are. Breakfast was nice. Beds were comfy. Price was great. Would stay there again.
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and appreciated the comfortable beds, relaxing atmosphere, and our breakfast offerings. It’s wonderful to know that our pricing and overall vibe made a positive impression. We truly appreciate your feedback and look forward to welcoming you back again soon!
4.0分
其他
Overall, this place met our expectations. Had flooding/plumbing issue just as we were checking out, so we weren't able to check out breakfast service.
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酒店回复: Thank you for your review! We're glad to hear that your stay overall met your expectations. We’re sorry for the flooding/plumbing issue during checkout — that’s certainly not the experience we aim to provide, and we appreciate your patience.We also regret that you didn’t get a chance to try our breakfast service. We hope you'll consider staying with us again so we can provide a smoother experience and the opportunity to enjoy all our amenities.
5.0分
其他
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Convenient location - the hotel is right off the freeway and down the street from EKU. It’s what I expected from Holiday Inn Express - clean, quiet, nice size rooms and plenty of parking. Also, the kids enjoyed the indoor pool. I enjoyed the Starbucks across the street.
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酒店回复: Thank you for your kind and detailed feedback. We are pleased to hear that our convenient location, just off the freeway and near EKU, added to the ease of your stay. It’s wonderful to know that our clean, quiet, and spacious rooms, along with ample parking, met your expectations of Holiday Inn Express. We're also glad your children enjoyed the indoor pool and that you appreciated the nearby Starbucks.We truly value your comments and look forward to welcoming you and your family back for another enjoyable visit in the future.
5.0分
其他
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The property was in a great location. The interstate was nearby as well as many walkable restaurants. The staff was friendly. The breakfast was good with many choices. We would definitely stay there again.
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酒店回复: Thank you so much for the wonderful feedback and the 5 out of 5 rating! We're delighted to hear that you enjoyed our convenient location, friendly staff, and the variety offered at breakfast. It’s great to know the nearby restaurants and easy interstate access added to your experience.We truly appreciate your kind words and are thrilled to hear you’d stay with us again. We look forward to welcoming you back for another great visit!
好的
The room is clean. Updated. I like that the hard surface floors can be cleaned. However, all the hard surfaces give it a cold appearance. The bed was comfortable. The price is reasonable. The lady at the front desk was friendly and personable.
I do not like talking to reservations when booking a room. I prefer speaking to someone at the front desk. They know more about the hotel and the surroundings.
Fast easy check in. The rooms were clean and very nice. The faculty was very friendly. They would smile and say hi every time they passed you. Made you feel welcomed there.
Great location! Bed was comfortable and the room, building and grounds clean!
Thank you for a great stay!
Parking with pickup truck and was ok Cargo trailer Breakfast good area clean staff managing breakfast service pleasant attentive
It was very accommodating and the room was clean and spacious. The bed however was not comfortable at all!
This hotel was so nice. Had a great feel about it. Not overdone...like so many are. Breakfast was nice. Beds were comfy. Price was great. Would stay there again.
Overall, this place met our expectations. Had flooding/plumbing issue just as we were checking out, so we weren't able to check out breakfast service.
Convenient location - the hotel is right off the freeway and down the street from EKU. It’s what I expected from Holiday Inn Express - clean, quiet, nice size rooms and plenty of parking. Also, the kids enjoyed the indoor pool. I enjoyed the Starbucks across the street.
The property was in a great location. The interstate was nearby as well as many walkable restaurants. The staff was friendly. The breakfast was good with many choices. We would definitely stay there again.