酒店回复: Thank you for staying with us and sharing positive feedback about the front desk supervisor. We apologize your stay did not meet your expectations.
酒店回复: Hi Chaquita, thank you for posting a review and I apologize for the inconvenience pertaining to your room type. With availability consistently changing the front desk does not typically have an accurate account of rooms until the morning of check in. I sincerely apologize for the room type change.
4.0分
其他
原文
翻译提供方：Google
海景很棒。酒店有点旧了。
酒店回复: Thank you for your review
5.0分
情侣出游
原文
翻译提供方：Google
不错的酒店，很棒的房间
酒店回复: Thank you! Have a great summer!
5.0分
其他
The front desk staff were amazing. The room was so spacious, neat, clean and beautiful oceanfront view.
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酒店回复: Thank you for your feedback! we glad you enjoyed your stay with us and our staff was amazing. we hope to welcome you back in the near future.
5.0分
其他
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This hotel is located in a prime location. The hotel is clean, well kept, and the amenities were lovely. The front desk staff was kind and professional. I personally would have preferred a firmer mattress. The parking lot is safe and well lighted. Overall, I would recommend this hotel.
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酒店回复: Thank you for staying with us and providing a review. Hope you have a wonderful holiday season!
2.0分
其他
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Building needs a « little love » - room front door squeezed in the frame, sliding door to access balcony very hard to open/close, shower faucet broken…….disappointing considering $$$.
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酒店回复: Thank you for sharing your feedback with us. I am sorry to hear that your stay did not meet your expectations. I will be addressing these issues with our team to ensure that this not happen again in the near future. Our Team and a Manager are available each day to address any concerns or issues. We hope you choose to stay with us again for a better experience.
4.0分
情侣出游
I was supposed that the outdoor swimming pool was closed for the season. I really liked it when booking this hotel.
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酒店回复: Thank you for your review. yes, our outdoor pool hours change after Labor Day. As that is considered our off season. We hope to welcome you back during the season in the near future.
4.0分
其他
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Trip was good, there is like a moldy smell on the 10th floor but other than that my stay was great. Parking was 18.00 a day parking lot was right in front on hotel. The outdoor pool wasn't open on our last day in hotel.
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酒店回复: Thank you for your review, we apologize you experienced some smells on the 10th floor hallway we will address that with our leadership team. we hope to welcome you back in the near future.
4.0分
其他
Room was clean but shows wear from summer season. Staff was very nice.
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酒店回复: Thank you for sharing your feedback with us. we hope to welcome you back in the near future
入住手续很顺利，前台的先生人也很好。房间里弥漫着浓重的空气清新剂味，而且非常潮湿。通往阳台的滑动玻璃门锁坏了，很难打开。地毯看起来很潮湿。淋浴间的水泥浆很脏，我女儿去用安装在淋浴墙上的洗发水时，水泥浆掉了下来，支架割伤了她的手。泳池很不错，但它在街边，而不是海边，所以来这里会遇到来往车辆。总的来说，体验还行，不值这么高的价格。
我不喜欢他们等我一路到酒店才告诉我，我一个月前预订的房间已经超额预订了，所以我无法得到我预订的房间，我得到了一间较小的房间，这让我很不高兴，因为我可以去另一家酒店
海景很棒。酒店有点旧了。
不错的酒店，很棒的房间
The front desk staff were amazing. The room was so spacious, neat, clean and beautiful oceanfront view.
This hotel is located in a prime location. The hotel is clean, well kept, and the amenities were lovely. The front desk staff was kind and professional. I personally would have preferred a firmer mattress. The parking lot is safe and well lighted. Overall, I would recommend this hotel.
Building needs a « little love » - room front door squeezed in the frame, sliding door to access balcony very hard to open/close, shower faucet broken…….disappointing considering $$$.
I was supposed that the outdoor swimming pool was closed for the season. I really liked it when booking this hotel.
Trip was good, there is like a moldy smell on the 10th floor but other than that my stay was great. Parking was 18.00 a day parking lot was right in front on hotel. The outdoor pool wasn't open on our last day in hotel.
Room was clean but shows wear from summer season. Staff was very nice.