The water was shut off upon our arrival. Water was functional the day of our departure but there was no hot water. Cold showers are not a good way to start the day, especially when facing a 7 hour drive home. No problems otherwise.
3.0分
其他
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Definitely stayed at better kept up Hampton Inns
My room shower was either scolding hot or freezing cold. I had to change rooms. Toilet ran and backed up. The property needs some maintenance and a good cleaning.
Everyone who worked there was very friendly and apologetic.
5.0分
家庭亲子
Staff, especially Myah was amazing. Breakfast was the best around, and the hotel was clean and updated. Worth the visit everytime!
4.0分
家庭亲子
The bathroom is like chipping away (caulking?) looks kind of gross. But it was clean and the people were nice.
3.0分
其他
Carpet in the rooms felt sticky. Pool water was not clear. Breakfast was not managed properly, ran out of food daily
1.0分
家庭亲子
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The caulking in the shower was molded. One of the back couch pillows was completely torn and the inside was hanging out. Taking the stairs this morning there was trash in the stairwell. I always stay at Hampton Inns and this one was by far the worse.
3.0分
其他
Hallway carpet and room carpet was nasty and stained. Toilet was leaking all over bathrooms floor
1.0分
家庭亲子
Staff were very rude. Other guests literally walked into rooms that smelled of mildew with fans running. Generally a poor experience.
1.0分
其他
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They could accommodate a room for our family when we arrived due to a supposed broken fire alarm. They had no more rooms for us to stay. So after leaving we tried several other places and they also were booked solid. I have three children in involved in a sporting invent and being more than three hours away from home was not an option. We had to sleep in our car. I am extremely upset by and I will never book with this hotel again. It is just sad that they did even try to say maybe we can help find a place for you. They just we will cancel you stay which if your saying I can’t stay there to begin with I shouldn’t even be charged period end of story. If anything I should been a complimentary gift or something but hey that is just me and the difference in good customer service.
4.0分
家庭亲子
Everything was very nice but the bathroom had hairs everywhere from the previous people, the space and employees were very nice and the breakfast was very good
Water
The water was shut off upon our arrival. Water was functional the day of our departure but there was no hot water. Cold showers are not a good way to start the day, especially when facing a 7 hour drive home. No problems otherwise.
Definitely stayed at better kept up Hampton Inns
My room shower was either scolding hot or freezing cold. I had to change rooms. Toilet ran and backed up. The property needs some maintenance and a good cleaning.
Everyone who worked there was very friendly and apologetic.
Staff, especially Myah was amazing. Breakfast was the best around, and the hotel was clean and updated. Worth the visit everytime!
The bathroom is like chipping away (caulking?) looks kind of gross. But it was clean and the people were nice.
Carpet in the rooms felt sticky. Pool water was not clear. Breakfast was not managed properly, ran out of food daily
The caulking in the shower was molded. One of the back couch pillows was completely torn and the inside was hanging out. Taking the stairs this morning there was trash in the stairwell. I always stay at Hampton Inns and this one was by far the worse.
Hallway carpet and room carpet was nasty and stained. Toilet was leaking all over bathrooms floor
Staff were very rude. Other guests literally walked into rooms that smelled of mildew with fans running. Generally a poor experience.
They could accommodate a room for our family when we arrived due to a supposed broken fire alarm. They had no more rooms for us to stay. So after leaving we tried several other places and they also were booked solid. I have three children in involved in a sporting invent and being more than three hours away from home was not an option. We had to sleep in our car. I am extremely upset by and I will never book with this hotel again. It is just sad that they did even try to say maybe we can help find a place for you. They just we will cancel you stay which if your saying I can’t stay there to begin with I shouldn’t even be charged period end of story. If anything I should been a complimentary gift or something but hey that is just me and the difference in good customer service.
Everything was very nice but the bathroom had hairs everywhere from the previous people, the space and employees were very nice and the breakfast was very good