酒店回复: Thank you, Rashawne,We appreciate you sharing your experience. We’re glad the cleanliness, professional team, and thoughtful breakfast options stood out during your stay. We understand your thoughts on the surrounding area and appreciate your perspective. It means a lot to hear you enjoyed your time with us, and we hope to get the chance to serve you again in the near future.
酒店回复: Thank you, Toni,We appreciate you being returning guests and sharing your feedback. We're sorry for the keycard issue and hope to welcome you back for a more seamless stay next time.
酒店回复: Tejas, I apologize for the lack of attention you received. I am addressing this immediately with my team and in no way accept this as the norm. Thank you for letting me know.
酒店回复: Thank you, Eugene,Thank you for your feedback! We’re glad our team provided a comfortable and quiet stay, helping you rest well after your travels. It’s also great to hear you enjoyed our clean and reliable accommodations. We look forward to welcoming you back to Holiday Inn Express & Suites Dover!
5.0分
商务出差
原文
翻译提供方：Google
入住体验很棒，很方便。虽然*******的房源信息显示没有电梯，但实际上肯定有电梯，而且运行良好。
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酒店回复: Thank you, Solomon,Having you as our guest was such a pleasure. We’re glad your arrival went smoothly and that the elevator made your stay more convenient. We appreciate you pointing out the discrepancy with the online listing and will make sure it's corrected so future guests have the right information before they arrive. It was a pleasure having you here, and we hope to welcome you back again soon.
酒店回复: Deborah, so happy to have you! Let's see what we can do for your bed on your next visit!
4.0分
其他
原文
翻译提供方：Google
还不错。晚上8:30左右以后餐饮选择有限。满足了我们几晚基本住宿的需求。
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酒店回复: Thank you, Christopher,Thank you for taking the time to share your experience. We're glad to hear that your stay met your needs, and we'll be sure to pass your comments along to our team for consideration. We hope to welcome you back to Holiday Inn Express & Suites Dover soon for another great stay!
3.0分
其他
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The lighting in the room was not great. Things were fine, and it had a little fridge and microwave if you wanted to use those things. But everything was just a bit dated/tired and in need of a refresh/update.
酒店回复: Thank you for your honesty. We are working on improvements.
5.0分
其他
Loved This Place
Spacious, clean room with a comfortable bed. Included breakfast was above average. Staff was friendly.
酒店回复: David, we love your comments. Thank you.
5.0分
其他
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Family visit
Excellent hotel, would stay again. Only issue I had is that the pool was closed and when asked why the front desk guy told me because of possible storm surge from the hurricane that was no where near the state.
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酒店回复: Allen, thank you for staying with us. If there is impending bad weather, we are not allowed to open the pool. Thank you for your understanding.
这家酒店紧挨着另一家酒店，这很奇怪。那家酒店看起来不那么高档。所以位置可以更好一些。不过，智选假日酒店很干净。员工很专业。最棒的是早餐。对于不吃猪肉的人来说，这里是唯一一家提供火鸡香肠的餐厅。感谢假日酒店提供的选择。
我们住得和往常一样愉快。唯一的问题是，我们被锁在房间外面了，不得不先拿另一把钥匙，我丈夫和我进去时，那位女士不得不帮我打开大厅的门。
泳池关闭了。由于人手短缺，入住时没有空房，不得不等待。沙发床非常糟糕，需要更换。没有工作人员把床单送到房间。他们没有多余的枕头！
我们来晚了，想在高速公路边上睡个好觉，工作人员很棒！帮我们避开了满载孩子的巴士。和往常一样，快捷酒店的客房干净、舒适、可靠。
入住体验很棒，很方便。虽然*******的房源信息显示没有电梯，但实际上肯定有电梯，而且运行良好。
住宿体验很棒
这家酒店非常棒。员工非常友好。房间非常干净。床可以再软一点，或者加个床垫就更好了，但总的来说，这里非常舒适。
还不错。晚上8:30左右以后餐饮选择有限。满足了我们几晚基本住宿的需求。
The lighting in the room was not great. Things were fine, and it had a little fridge and microwave if you wanted to use those things. But everything was just a bit dated/tired and in need of a refresh/update.
Loved This Place
Spacious, clean room with a comfortable bed. Included breakfast was above average. Staff was friendly.
Family visit
Excellent hotel, would stay again. Only issue I had is that the pool was closed and when asked why the front desk guy told me because of possible storm surge from the hurricane that was no where near the state.