The front desk lady was sleeping and snoring while a customer came in. He tapped on her head several times for her to wake up but she wouldn’t. Staff from the next door hotel came in and went behind the desk and woke her up. 11/29 around 8pm-10pm check your camera. This woman wqs also very rude to guest. She was filled with attitude and never kind or polite. I’ve stayed here three years in a row. I will never stay again. Staff walked in my room without knocking twice to clean my room. While I was just standing on the other side of door. Maybe the staff as a whole needs to be retrained. Another gentleman who ran from desk complained about how he lives at the hotel more than her own new apartment. Maybe hire more staff. Either way this hotel is going downhill. I use to enjoy staying here and recommend it to serval families. I will not do that anymore. Good luck.
5.0分
家庭亲子
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Staff is very professional and welcoming. Cleanliness was 10/10 and we felt safe there. The only miss was the business center computer and printer was not working properly.
完美！我们是来参加婚礼的，酒店地理位置极佳。本来打算租个爱彼迎，但这里的厨房套房性价比高多了。
房间很棒，空间很大。非常现代舒适。浴室干净整洁。早餐区很棒，食物种类丰富。
一些小问题：两台电视机，但台面有灰尘；浴室的卫生纸架坏了；一个沙发垫破了。客厅的电视有点问题，卧室的电视一切正常。浴室天花板上有几处霉斑。
周边环境不错，也很安全。附近有很多餐馆和大型超市。很享受这次短暂的旅行！工作人员非常友善 :)
这次塔尔萨之行，我在这里住得很开心。房间宽敞，设施齐全。所有员工都热情友好。早餐和其他酒店不太一样，但味道很棒。我特别喜欢那里的土豆！最棒的是，即使周围还有其他酒店，这里依然很安静，而且停车位充足，即使深夜抵达也没问题。
谢谢，但我们不需要！
我们到达时，前台空了将近十分钟。办完入住手续后，工作人员告诉我们电梯坏了。我们的房间在三楼。她提出第二天一楼有空房时会打电话给我们，但并没有。床很不舒服，淋浴门也关不上。我们提前一天退房了。
淋浴坏了，我不知道怎么打开，结果水溅得到处都是。我订的房间跟预订的不一样，空调有时间限制，到了时间才开，害得孩子们到处哭。我订的是双人床，结果给了我一张单人加大床。
本来可以很棒的。
我在那里住了五天，员工很友好，早餐也符合预期。但是，全程没有网络真的非常令人沮丧。我每天都问两次，得到的答复都是他们正在维修。最后一天，他们告诉我还在等某个零件？在这个时代，这简直太不合理了！
办理入住时，前台接待员和另一位员工聊了大约十分钟，而我却一直站在那里。
房间里的电视坏了。最后，我不得不收拾行李搬到另一个房间。
第二天早上，水管爆裂（水是冷的），所以没水洗澡。
房间还不错，但种种不便之处让这次入住体验并不愉快。
非常舒适、干净、工作人员非常优秀
The front desk lady was sleeping and snoring while a customer came in. He tapped on her head several times for her to wake up but she wouldn’t. Staff from the next door hotel came in and went behind the desk and woke her up. 11/29 around 8pm-10pm check your camera. This woman wqs also very rude to guest. She was filled with attitude and never kind or polite. I’ve stayed here three years in a row. I will never stay again. Staff walked in my room without knocking twice to clean my room. While I was just standing on the other side of door. Maybe the staff as a whole needs to be retrained. Another gentleman who ran from desk complained about how he lives at the hotel more than her own new apartment. Maybe hire more staff. Either way this hotel is going downhill. I use to enjoy staying here and recommend it to serval families. I will not do that anymore. Good luck.
Staff is very professional and welcoming. Cleanliness was 10/10 and we felt safe there. The only miss was the business center computer and printer was not working properly.