Breakfast was just ok. Did the buffet. May have been better to order off the menu. I was disappointed that we had to get pool towels from the front desk. It was fine, just a little inconvenient.
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酒店回复: We appreciate your feedback and hope to welcome you back for another chance to WOW you!
3.0分
家庭亲子
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The property was average - nothing special but clean. The breakfast buffet was deceptive. It appeared like a standard free hotel breakfast bar (minus the waffle maker) but was actually $12 per person. Unfortunately, we were not aware of this charge until AFTER we took some food. Considerably overpriced for the offerings. Most of the pastries were stale and my daughter found a moldy English muffin in the self-serve box.
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酒店回复: We appreciate your feedback regarding your recent stay. I apologize that the restaurant offerings in the morning seemed deceptive. Definitely not our intent. Hilton sets the standards for us. Garden Inns have a cooked-to-order menu or a full, hot breakfast buffet option (on high occupancy days and weekends). All drinks are included in the price as well. I am sorry that your daughter found a moldy English muffin. We hope to welcome you back in the future for a chance to exceed your expectations.
5.0分
家庭亲子
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Amazing hotel-we will never stay anywhere else in Evansville again! Nice breakfast and helpful staff. Very clean, comforable rooms for great price. Pool and hot tub is very nice too!
3.0分
其他
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Bed sucks. Floors were dirty. No coffee in room. Only 3 wash clothes for two people. No spare toilet paper, had to request. This Hilton hotel was a disappointment. Many other options to choose from.
3.0分
商务出差
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Breakfast was subpar; seeming to be reheated. Corridors were a little dirty. Shelf in bathroom was falling off wall. Spot light on the roof was right outside my window.
5.0分
家庭亲子
Very Clean, very nice room, great on-site restaurant, relaxing pool/hot tub area and overall great experience.
4.0分
家庭亲子
Pool area needs to be cleaned thoroughly. Vents had scum on them. Nice shampoo and conditioner provided in bathroom.
2.0分
家庭亲子
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The clerk at check-in had an attitude and was seemingly annoyed that we used a 'third party vendor' to book.
Then, we called down for towels n sundries and we were told to come down & get it bc they didn't have staff. When I went down, the same clerk was annoyed I asked for towels.
2.0分
其他
Used and unclean towels with hair and stains reissued. Poor lighting throughout room.
1.0分
情侣出游
Our fire alarm went off the entire night and we just decided to leave. No one helped us. Told us to change the battery ourselves.
Breakfast was just ok. Did the buffet. May have been better to order off the menu. I was disappointed that we had to get pool towels from the front desk. It was fine, just a little inconvenient.
The property was average - nothing special but clean. The breakfast buffet was deceptive. It appeared like a standard free hotel breakfast bar (minus the waffle maker) but was actually $12 per person. Unfortunately, we were not aware of this charge until AFTER we took some food. Considerably overpriced for the offerings. Most of the pastries were stale and my daughter found a moldy English muffin in the self-serve box.
Amazing hotel-we will never stay anywhere else in Evansville again! Nice breakfast and helpful staff. Very clean, comforable rooms for great price. Pool and hot tub is very nice too!
Bed sucks. Floors were dirty. No coffee in room. Only 3 wash clothes for two people. No spare toilet paper, had to request. This Hilton hotel was a disappointment. Many other options to choose from.
Breakfast was subpar; seeming to be reheated. Corridors were a little dirty. Shelf in bathroom was falling off wall. Spot light on the roof was right outside my window.
Very Clean, very nice room, great on-site restaurant, relaxing pool/hot tub area and overall great experience.
Pool area needs to be cleaned thoroughly. Vents had scum on them. Nice shampoo and conditioner provided in bathroom.
The clerk at check-in had an attitude and was seemingly annoyed that we used a 'third party vendor' to book.
Then, we called down for towels n sundries and we were told to come down & get it bc they didn't have staff. When I went down, the same clerk was annoyed I asked for towels.
Used and unclean towels with hair and stains reissued. Poor lighting throughout room.
Our fire alarm went off the entire night and we just decided to leave. No one helped us. Told us to change the battery ourselves.