Room was great. When I got to the desk to check in, no one was there. The last at the bar said the front desk person was “ checking in a room.” I waited 5-10 minutes, and when he came to the desk, his hair was wet and he was carrying a towel… like he had just been swimming. He handled check in just fine. I actually don’t blame the worker. You should have 2 people at the front desk so they can give each other breaks. Understaffing causes most service gaps.
酒店回复: Thank you for staying with us. We appreciate your feedback!
5.0分
情侣出游
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We came for a short visit with family and the hotel was very nice. It was easy to get to and very convenient to the highway, dining and shopping. The hotel was very clean and the beds were comfortable. The hotel did have dining options however we didn’t use them. Would recommend to others to stay here.
酒店回复: Thank you for staying with us. We appreciate your feedback!
5.0分
家庭亲子
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Customer service is always what I look for and it was EXCELLENT! Friendly and knowledgeable staff that explained everything. Rooms are beautiful…clean, spacious and smartly designed.
酒店回复: Thank you for staying with us. We appreciate your feedback!
5.0分
其他
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The parking was convenient and adequate, the staff was friendly and helpful, the facility was clean and well lit for safe passage into and out of it. The room fit our needs and the location in Fishers also fit our needs completely.
酒店回复: Thank you for staying with us. We appreciate your feedback!
5.0分
商务出差
The staff were friendly and accommodating. The rooms and common areas were clean and comfortable. Perfect stay!
酒店回复: Thank you for staying with us. We appreciate your feedback!
2.0分
其他
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It was okay. Not overly impressed. Staff was not very friendly. Extremely loud plumbing, toilet handle and tiles in the bathroom were broken, and cleaning staff was loud.
酒店回复: Thank you for staying with us. We appreciate your feedback!
5.0分
家庭亲子
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What an amazing experience. May have only been there one night, but felt comfortable safe extremely enjoyed the outdoor fire pit with the lights hanging from above. Thank you.
酒店回复: Thank you for staying with us. We appreciate your feedback!
前台服务好，专业，有耐心
就价格而言，房间很不错。地毯需要打扫一下了。
Melvin 服务很好。酒店安静又干净。没有提供欧陆式早餐。我是平日入住的。
Room was great. When I got to the desk to check in, no one was there. The last at the bar said the front desk person was “ checking in a room.” I waited 5-10 minutes, and when he came to the desk, his hair was wet and he was carrying a towel… like he had just been swimming. He handled check in just fine. I actually don’t blame the worker. You should have 2 people at the front desk so they can give each other breaks. Understaffing causes most service gaps.
We came for a short visit with family and the hotel was very nice. It was easy to get to and very convenient to the highway, dining and shopping. The hotel was very clean and the beds were comfortable. The hotel did have dining options however we didn’t use them. Would recommend to others to stay here.
Customer service is always what I look for and it was EXCELLENT! Friendly and knowledgeable staff that explained everything. Rooms are beautiful…clean, spacious and smartly designed.
The parking was convenient and adequate, the staff was friendly and helpful, the facility was clean and well lit for safe passage into and out of it. The room fit our needs and the location in Fishers also fit our needs completely.
The staff were friendly and accommodating. The rooms and common areas were clean and comfortable. Perfect stay!
It was okay. Not overly impressed. Staff was not very friendly. Extremely loud plumbing, toilet handle and tiles in the bathroom were broken, and cleaning staff was loud.
What an amazing experience. May have only been there one night, but felt comfortable safe extremely enjoyed the outdoor fire pit with the lights hanging from above. Thank you.