酒店回复: Thank you for sharing your feedback. We sincerely apologize that our breakfast did not meet your expectations and that the options were limited during your stay. Your comments are important to us, and we will review them with our team to explore ways to improve variety and better accommodate all guests.We hope you’ll consider giving us another opportunity in the future to provide a more satisfying experience.
1.0分
家庭亲子
原文
翻译提供方：Google
我房间的沙发上全是虫子，最后还跑到我婴儿的奶瓶上。
5.0分
其他
原文
翻译提供方：Google
良好的服务与价格
5.0分
家庭亲子
Even though the gym was small, it was well equipped. The room was clean, no odd smells or marks anywhere, the beds were comfortable, well worth the cost
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酒店回复: Thank you for taking the time to share your feedback. We’re delighted to hear that you found your room clean, the beds comfortable, and our gym well equipped—even if it’s a smaller space! It’s wonderful to know you felt your stay was well worth the cost.We appreciate your kind words and look forward to welcoming you back on your next visit.
1.0分
情侣出游
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The pool was ice cold, and they have satellite TV. Ours did not work for most of our stay.. in & out
They missed wash clothes hanging over the shower curtain, and hair on the bathroom floor... breakfast was good
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酒店回复: Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered with the pool temperature, TV service, and room cleanliness. This is not the standard we aim to maintain, and your comments have been shared with our housekeeping and maintenance teams to ensure these concerns are properly addressed.We’re glad to hear you enjoyed our breakfast and appreciate you mentioning it. Your feedback helps us improve, and we hope to have the opportunity to provide you with a more seamless and comfortable stay in the future.Warm regards,Mansi
5.0分
其他
The hotel staff was nice and breakfast was good. Room was clean and great space. I will recommend..
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your experience with us. We are pleased to hear that you enjoyed your stay and that our staff, breakfast, and clean, spacious rooms made a positive impression.Your recommendation means a great deal to us. We truly appreciate your kind words and are grateful for your support.We look forward to welcoming you back on your next visit.Warm regards,mansi.
3.0分
其他
We stayed 2 nights here but the main issue was no one came to clean after day 1 nor replacing our towels.
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酒店回复: Thank you for choosing to stay with us and for taking the time to share your feedback. We sincerely apologize that your room was not serviced during your stay and that fresh towels were not provided as expected. This is not the experience we want our guests to have, and we will address this with our housekeeping team to ensure it does not happen again.We truly appreciate your comments, as they help us improve our service. We hope you will give us another opportunity to provide you with a more comfortable and seamless stay in the future.Kind regards,Mansi.
2.0分
家庭亲子
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My daughter was kind of looking forward to going swimming and as we check in, the lady said the pool was down. Had I know that I would’ve booked somewhere else.
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酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize that our pool was out of service during your stay and for the disappointment this caused, especially for your daughter. We understand how important amenities like the pool are to our guests and regret that this information was not available to you prior to booking.Our team is working to ensure clearer communication about amenity availability moving forward. We hope you’ll consider giving us another opportunity to provide a more enjoyable experience on your next visit.Warm regards,Mansi
工作人员很好，很友好，而且知识渊博。酒店早餐有火鸡香肠。
我的房间里有臭虫。我希望能全额退款，以弥补由此造成的不便，但他们只给了我一间新房间。我不得不在半夜搬到上一层。我有照片作为证据，我会采取行动。
早餐很糟糕，几乎没有选择。
我房间的沙发上全是虫子，最后还跑到我婴儿的奶瓶上。
良好的服务与价格
Even though the gym was small, it was well equipped. The room was clean, no odd smells or marks anywhere, the beds were comfortable, well worth the cost
The pool was ice cold, and they have satellite TV. Ours did not work for most of our stay.. in & out
They missed wash clothes hanging over the shower curtain, and hair on the bathroom floor... breakfast was good
The hotel staff was nice and breakfast was good. Room was clean and great space. I will recommend..
We stayed 2 nights here but the main issue was no one came to clean after day 1 nor replacing our towels.
My daughter was kind of looking forward to going swimming and as we check in, the lady said the pool was down. Had I know that I would’ve booked somewhere else.