We had an awesome trip, staff was very friendly and helpful when we needed to arrange for a ride to an event.
展开
酒店回复: Thank you so much for taking the time to give us a review. We are very glad to hear that you enjoyed your stay with us. We hope that you will choose to stay with us again!
5.0分
商务出差
展开
It was easy to locate and traffic was manageable between the site and the conference I was attending. Check in was quick and so was check out. Staff was engaging and both attentive and professional. I will definitely recommend them to others traveling to the area.
展开
酒店回复: Thank you for taking some time to give us a review. We are very glad to hear that you enjoyed your stay with us. We hope that you will choose to stay with us again!
4.0分
家庭亲子
展开
Stayed one quick night. We arrived a bit early but were able to check in in order to get ready for an event starting at 4. So grateful. Seemed like a nice place. No complaints
展开
酒店回复: Thank you for taking the time to give us a review. We are glad that you enjoyed your stay with us and that we were able to get checked in quickly so that you could enjoy your event. We hope that you will choose to stay with us again!
2.0分
家庭亲子
展开
Room was not available until nearly an hour after check-in time, we just had to sit in the parking lot because it was "20 minutes" "just 5 more minutes", etc. Then we found out after complaining that they were waiting on maintenence to fix a tub stopper that we didn't even need so they were lying the whole time about when it would be ready and that they were just finishing up cleaning. The initial 20 minute wait was actually over an hour. We needed to be checked in and leave for a show so that made us late. Then the digital key card didn't work and the room was not nice. They were worried about a tub stopper meanwhile there was a large hole in the bathroom wall! The bedroom doors didn't shut completely and all of the doors had paint drips on them and the handles. There was mold or something on the frame of a picture that was very gross. I don't recommended and would not stay again.
展开
酒店回复: Thank you for taking the time to give us a review. We would love to speak with you about your experience. If you would like to discuss further, please give us a call at your convenience.
3.0分
其他
展开
No elevator in the bldg that my room was in. Had to lug the suitcase up the stairs and I am a senior citizen.
Also noisy people around me. Always slamming the doors.
Only went down to the breakfast one time and no bacon.
Found hairs in my supposed to be clean towels. The pillows were not supportive and the mattress was like it was worn out.
In my daughter's room the pull out couch made her back hurt due to the super thin mattress offering no support.
Do not think I will stay at one like this again.
展开
酒店回复: Thank you for taking the time to give us a review. We would love to speak with you about your experience. If you would like to discuss further, please give us a call at your convenience.
1.0分
家庭亲子
展开
The staff is beyond rude, we left behind a item and when we called as we was turning around and all of a sudden they had no idea about the item and they don’t have it at all. When we talked to the staff at the front desk they couldn’t talk without stuttering( which same one I checked in with so he doesn’t have a disability). Wouldn’t even look at us in the face. They acted very unprofessional.
展开
酒店回复: Thank you for taking the time to give us some feedback. We are very sorry about the issues you experienced at our property. We would love to take some time to speak with you about the issues. If you would like, please give our office a call at your earliest convenience.
4.0分
其他
展开
Nice place to stay with your pet
No elevators. I should have requested a lower level room. At 71, it was a struggle to get pet and bags all up to the second level. Was told it was recently remodeled. Interiors weren’t perfect but OK. Exteriors showed their age. All in all, we were ok with the property.
展开
酒店回复: Thank you for taking the time to give us some feedback! I am very sorry to hear about the issues you had getting to the room. We will make sure to adjust our information so that this does not happen to any future guests!
4.0分
其他
The room was perfect for our needs
Loved the kitchen
Staying as long as we did helped with not having to have take out all the time
展开
酒店回复: Thank you for taking the time to give us some feedback! We are very glad to hear that you enjoyed your stay with us. We hope that you will decide to stay with again in the future!
2.0分
其他
The pool was nice, but didn't have loungers and there were some cracks in tiles
展开
酒店回复: Thank you for taking the time to give us a review. We would love to speak with you regarding your experience with us. If you would like to discuss further, please give us a call at your convenience.
1.0分
其他
展开
When I arrived the television wasn't working and was told 3 different as of 10:42 p.m. that the problem was getting fixed. I also was told that no one here at the hotel had a working television only for me to walk outside and I see someone watching t.v. I don't like being lied to and this is an inconvenience.
展开
酒店回复: Hello Kanette! Thank you for taking the time to give us feedback on your stay. I am very sorry to hear about the issues you experienced during your stay. I will make sure that these issues are addressed so that we can improve our hotel for future guests. If you would like to speak to us directly, please reach out!
We had an awesome trip, staff was very friendly and helpful when we needed to arrange for a ride to an event.
It was easy to locate and traffic was manageable between the site and the conference I was attending. Check in was quick and so was check out. Staff was engaging and both attentive and professional. I will definitely recommend them to others traveling to the area.
Stayed one quick night. We arrived a bit early but were able to check in in order to get ready for an event starting at 4. So grateful. Seemed like a nice place. No complaints
Room was not available until nearly an hour after check-in time, we just had to sit in the parking lot because it was "20 minutes" "just 5 more minutes", etc. Then we found out after complaining that they were waiting on maintenence to fix a tub stopper that we didn't even need so they were lying the whole time about when it would be ready and that they were just finishing up cleaning. The initial 20 minute wait was actually over an hour. We needed to be checked in and leave for a show so that made us late. Then the digital key card didn't work and the room was not nice. They were worried about a tub stopper meanwhile there was a large hole in the bathroom wall! The bedroom doors didn't shut completely and all of the doors had paint drips on them and the handles. There was mold or something on the frame of a picture that was very gross. I don't recommended and would not stay again.
No elevator in the bldg that my room was in. Had to lug the suitcase up the stairs and I am a senior citizen.
Also noisy people around me. Always slamming the doors.
Only went down to the breakfast one time and no bacon.
Found hairs in my supposed to be clean towels. The pillows were not supportive and the mattress was like it was worn out.
In my daughter's room the pull out couch made her back hurt due to the super thin mattress offering no support.
Do not think I will stay at one like this again.
The staff is beyond rude, we left behind a item and when we called as we was turning around and all of a sudden they had no idea about the item and they don’t have it at all. When we talked to the staff at the front desk they couldn’t talk without stuttering( which same one I checked in with so he doesn’t have a disability). Wouldn’t even look at us in the face. They acted very unprofessional.
Nice place to stay with your pet
No elevators. I should have requested a lower level room. At 71, it was a struggle to get pet and bags all up to the second level. Was told it was recently remodeled. Interiors weren’t perfect but OK. Exteriors showed their age. All in all, we were ok with the property.
The room was perfect for our needs
Loved the kitchen
Staying as long as we did helped with not having to have take out all the time
The pool was nice, but didn't have loungers and there were some cracks in tiles
When I arrived the television wasn't working and was told 3 different as of 10:42 p.m. that the problem was getting fixed. I also was told that no one here at the hotel had a working television only for me to walk outside and I see someone watching t.v. I don't like being lied to and this is an inconvenience.