酒店回复: Hi Kara,Thank you for your review and your kind words about our hotel and team members. We are thrilled that you enjoyed your stay with us, and we look forward to seeing you the next time you are in the area.Thank you,Hotel ManagementHoliday Inn & Suites Bothell
酒店回复: Hi Ginger!Thank you so much for your review! We greatly appreciate your feedback on your stay with us. Our team is thrilled to hear that your stay was perfect! We look forward to seeing you again soon!Thank you,Hotel ManagementHoliday Inn & Suites Bothell
酒店回复: Hi Allison,Thank you so much for your review on your recent stay with us! We appreciate your kind words about our hotel and staff. We hope to see you again the next time you are in the Bothell area.Thank you,Hotel ManagementHoliday Inn & Suites Bothell
酒店回复: Hello Kathleen,Thank you for choosing to stay with us and for completing a review on your stay. We appreciate your feedback. We will use your feedback to coach our teams and improve. Thank you once again for letting us know about your stay. We hope that you will come stay with us again soon.Thank you,Hotel ManagementHoliday Inn & Suites Bothell
酒店回复: Hi Mary,Thank you for taking the time to share your review and feedback. We are truly sorry to hear about the issues you encountered with the condition of your room during your stay. We understand how important a comfortable and well-maintained room is, and we sincerely apologize for any inconvenience this caused. We hope to have the opportunity to welcome you back the next time you're in the area.Thank you,Hotel ManagementHoliday Inn & Suites Bothell
酒店回复: Hi Wendy,Thank you for your review. We appreciate your feedback. We have passed along your comments to the appropriate teams to get the issues you experienced corrected. We hope that you will give us another opportunity in the future.Thank you,Hotel ManagementHoliday Inn & Suites Bothell
很有点旧时乡村酒店的风格
强烈推荐给商务旅客!
天黑后才办理入住。这是我这辈子遇到过最糟糕的酒店位置。车道入口晚上没有任何灯光指示牌。根本看不出这里有家酒店。停车场的所有路灯都关了。从街上根本看不到酒店。到了附近花了半个多小时才找到。唯一的灯光来自酒店正门。当然,停好车(完全漆黑一片)后,直到走到正门附近抬头看,才能看到建筑正面亮着的招牌。晚上,招牌完全被大树遮挡住了,根本看不见酒店。如果你决定入住这家酒店,千万不要天黑后到,否则你会彻底迷路。即使是iPhone地图也找不到酒店。我试了五次。地图会显示“已到达”,但没有任何指示告诉你下一步该怎么走。真是糟糕透了!简直不可接受。比一星还差劲。零分!
40小时长途自驾,结果在这家酒店一夜没睡
我们预订这家酒店是因为我们想优先考虑我们一家六口的舒适度。这家连锁酒店的评价很高,所以我们觉得应该没问题。结果大错特错。酒店房间的布局很好,但是沙发床的床垫太差了,弹簧都露出来了。没有床单和被褥。床垫看起来很旧。房间里又闷又热。我们打开空调,它一会儿工作一会儿又关掉,直到温度达到75华氏度(约24摄氏度)才会再次启动。六个人挤在房间里,我简直无法形容这有多难受。尤其是在开了40个小时的车到西雅图,外面气温高达86-89华氏度(约30-32摄氏度)之后。第二天我们和前台接待员谈了这件事,她基本上说她无能为力,因为维修人员当天不在。他们本来打算给我们换房间,但是另一个房间的情况也一样糟糕。所以她说可以给我早餐券作为补偿。不用说,我们又度过了一个糟糕的夜晚,第二天就退房了。我们整夜没睡,孩子们闹腾起来真是让人头疼。我们退还了早餐券。
以这个价位来说,我对这家酒店的期望远不止于此。我以后绝不会再住这里了。
酒店员工尽力帮忙,但实在无能为力。这彻底毁了我们的假期,因为没睡好觉醒来后精疲力竭,根本没力气起床去观光。
住宿体验很棒!
员工非常友好和礼貌。早餐很棒。我们很感激他们提供了更硬的枕头选择。房间超级干净,床很舒服。他们提供真正的名牌肥皂和洗发水,也很棒。如果我们再来这个地区,我们绝对会住在这里。
住宿很完美。空间刚好够用,我的三个孩子不会争抢空间。我看得出酒店在保持魅力的同时,确实在更新方面付出了努力。
我个人没有使用酒店内的餐厅,因为我发现菜单和价格缺乏真正的创意,而且价格昂贵。
总而言之,我还会再来这里住。
我们住得非常舒服。酒店员工非常友好和乐于助人。这是我们在酒店睡过的最舒服的床!只需几分钟的车程即可到达星巴克、方便的餐饮和购物场所。
房间虽然满是灰尘,但其他方面都很干净。似乎没有隔音措施,因为我们能听到走过的每个人的声音,以及我们房间旁边和楼上的邻居的声音。工作人员非常友好,室外区域安静、安全,我们的狗也可以在这里散步。
一般般
房间大小还行,但灯光有点不尽如人意。套房天花板上的一些灯泡烧坏了,所以光线很差。可以对墙壁和地板进行一些小修
浴室看起来非常陈旧过时,油漆明显陈旧发黄。墙上有血迹或粪便痕迹,非常恶心。对于可容纳 4 人的房间来说,镜子/水槽区域非常小。