酒店回复: Thank you for taking the time to share your feedback. We sincerely appreciate your kind words regarding the hotel and breakfast. I also want to apologize that your recent experience with the room cleanliness did not meet your expectations. We understand that we fell short of providing the clean comfortable stay you deserve. We are committed to improving our room cleanliness training for our staff. We value your input as it helps us identify areas where we can improve.
4.0分
家庭亲子
原文
翻译提供方:Google
这次入住体验很棒。我们来这里是为了郁金香节游行和花园,但不想一路开车回来。泳池正合我们两岁大的孩子的心意,他喜欢游泳。鲍勃汉堡就在隔壁,味道不错。同一个停车场还有一家Jack in the Box,不过他们的超市也有快餐。我们觉得酒店服务没什么特别,但也没遇到什么问题。地板很脏,我什么都不敢放,哪怕是跪着捡东西也行。
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酒店回复: Thank you for your review of the Fairfield by Marriott, Burlington and for choosing us during your travels. It looks like you had you enjoyed your stay with us aside from the floors. Please accept my apology that this was not as should be. I will pass on your comments to our housekeeping staff to pay additional attention. We tend to see extra debris during Tulip season with muddy boots but still should get extra attention during these events. If there is anything else we could do to improve your next stay, please don't hesitate to reach out. Feedback such as yours helps us to improve our hotel and overall guest experience. It is our hope you give us another chance to host you again in the future. Thank you again and take care.
酒店回复: Thank you for your review about your recent stay at Fairfield By Marriott Burlington WA. We are happy to hear that you enjoyed your time with us here at the Fairfield By Marriott Burlington WA. We strive to meet all of our guests needs and take pride when we are able to fulfill them! We hope to see you again soon!
酒店回复: Thank you for review about your recent stay here at Fairfield By Marriott Burlington Wa. We are happy to hear that you enjoyed our breakfast options! We look forward to seeing you again!
酒店回复: Thank you for taking the time to respond to the survey and provide feedback for the Fairfield by Marriott, Burlington.
4.0分
情侣出游
原文
翻译提供方:Google
我们唯一遇到的问题是床垫太软了。坐着看电视时,床垫陷得太深,导致背痛。
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酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize that your recent experience with the mattress did not meet your expectations. We understand your disappointment and regret that we fell short of providing the comfortable stay you deserve. We are committed to providing a solution to room comfort and value your input as it helps us identify areas where we can improve.
太棒了,谢谢
酒店不错,价格也合理。泳池比我预期的要暖和,干净舒适。早餐看起来不错,选择也很多,但我只点了咖啡。
房间不错,但房间里有一些小瑕疵被忽略了。镜子上的手印、电视屏幕上的污渍、一个毛球,以及淋浴间洗浴用品上挂着的散落的头发。不过床单很干净,所有东西都正常使用,淋浴水很热,而且我喜欢那些可以控制水流和水压的装置,因为我不喜欢浪费水,所以它的环保意识和安装的便利设施都吸引了我。我建议用液体肥皂代替肥皂,这样更能体现环保意识,但总的来说,这次入住体验很棒。
这次入住体验很棒。我们来这里是为了郁金香节游行和花园,但不想一路开车回来。泳池正合我们两岁大的孩子的心意,他喜欢游泳。鲍勃汉堡就在隔壁,味道不错。同一个停车场还有一家Jack in the Box,不过他们的超市也有快餐。我们觉得酒店服务没什么特别,但也没遇到什么问题。地板很脏,我什么都不敢放,哪怕是跪着捡东西也行。
远离交通和商业区,环境安静,但距离一流的购物场所和餐厅也只有几分钟路程。工作人员热情友好,乐于助人,每次入住都能满足我入住顶层远离电梯的房间的要求。现代风格的装饰,干净的房间和公共区域。在这里,住宿体验总是温馨舒适!
很棒的住宿体验!
我们每年都会来这里住几次,观看斯卡吉特赛道的比赛。场地非常舒适,房间干净,员工也很友好。每次体验都很棒!
很棒的酒店。非常干净。停车场光线充足,车位充足。地理位置便利。虽然靠近高速公路,但噪音并没有想象中那么大。床很舒服,员工非常友好,泳池很干净,早餐选择也很多。唯一让我不太满意的是淋浴间里洗发水和香皂的瓶子连接位置太高了。我的孩子够不着瓶子固定在淋浴间的位置。
房间干净安静。我之前没注意到这家酒店其实不在伯灵顿,不过这是我自己的错,没去查一下。如果你需要住在伯灵顿附近,这里是个不错的选择。
我们的住宿体验很棒,但有几点需要改进的地方:房间干净整洁,泳池里的漂白剂用量少一些。早餐选择丰富,比我们住过的其他酒店都多,而且停车免费。总体来说不错
房间里有几件东西坏了,这让我有点失望,但我只住一晚,而且很早就要出差了。即使有这个抱怨,我还是会再给它一次机会。
我们唯一遇到的问题是床垫太软了。坐着看电视时,床垫陷得太深,导致背痛。