Hotel and the rooms were well maintained and clean. Customer service was mediocre at best.
5.0分
情侣出游
Had a nice stay at this property when in town for a wedding. Clean, nice room, friendly staff, and a good breakfast made it positive.
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酒店回复: Elizabeth, we appreciate you staying with us and sharing your experience. It brings great pride that you enjoyed your experience with us. On behalf of my entire team, thank you! We look forward to your return and travel safe.
5.0分
商务出差
Great desk person, lots of information. Easy check in.
3.0分
其他
Great location at Columbia Point. Mediocre property and comfort. Wouldn’t stay again.
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酒店回复: Shondra, thank you for the positive review, it really means a lot to us here at TownePlace Suites Richland Columbia Point. We are glad to see that our location was convenient for you and your travels. We hope to see you again!
我们五个人住在一个房间里。房间很不错。地毯有点旧，也有些污渍，但其他方面都很令人满意。以后如果和一群朋友一起旅行，我还会选择住这里。
绝对是我们最喜欢的酒店！
我们特意选择 Towneplace Suites，因为每次入住体验都非常棒。
这家酒店绝对称不上安静，高速公路噪音很大。早餐一般，咖啡更是难以下咽！
短暂入住
因为水管爆裂，我们只住了一晚。酒店员工非常友好。大堂宽敞明亮，里面有个小便利店，卖些零食和饮料。房间不错，带个小厨房。浴室比较小，而且正对着房间。我们楼上住着个小孩，一直跑来跑去直到午夜。浴室基本干净，只是马桶座圈下面有些残留物，淋浴墙上有一些长长的黑头发。早餐还可以，常见的有鸡蛋、香肠和华夫饼。我们住得很短暂，也很舒适。
简直完美。地段很好，靠近河边和大型公园，干净整洁，像新的一样。它就在高速公路旁边，没办法！但我住了一次之后，立刻又预订了一次，想第三次也住这里，可惜已经订满了！我很乐意再次入住，这难道不是最高的赞誉吗？
我提前一个多月预订了这家酒店。我不知道是*******还是万豪旅享家（Marriott Bonvoy）做的，但我的信用卡在入住前一个月就被扣款了。这种情况绝不会再发生，因为我以后再也不会使用*******或万豪的服务了。现在我必须密切关注我的信用卡账单，确保不会被重复扣款。我对这次住宿的评价是5分（满分10分）。我们住了两晚。预订的是特大床房，结果却是大床房。客房服务人员在第一晚之后没有打扫房间。我们重复使用了毛巾，但垃圾桶没有被清理，我们差点就用完了卫生纸等等。早餐比一般酒店要好。酒店似乎人手不足。
Hotel and the rooms were well maintained and clean. Customer service was mediocre at best.
Had a nice stay at this property when in town for a wedding. Clean, nice room, friendly staff, and a good breakfast made it positive.
Great desk person, lots of information. Easy check in.
Great location at Columbia Point. Mediocre property and comfort. Wouldn’t stay again.