酒店回复: Merci d'avoir choisi notre hôtel et d'avoir pris le temps de laisser un avis ! Nous sommes ravis d'apprendre que vous avez apprécié votre séjour et la ville de Valparaiso. Notre hôtel a pour objectif de vous offrir une expérience unique et nous sommes ravis d'avoir dépassé vos attentes. Nous espérons vous accueillir à nouveau prochainement.
5.0分
商务出差
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Room was pretty clean. A little mildew around the lip of the shower pan but im being picky. The AC was on when i arrived and it was chilly in my room, perfect for me. I arrived late and there was a group of men hanging out and drinking at the entrance. Looked like they were there for a convention or conference. Room was quiet and clean. Staff was very nice.
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酒店回复: Thank you for leaving positive feedback! We are so glad that you like our location and that our hotel was able to meet your needs. I'm lucky to work with this fantastic team and I am glad they were able to make your stay enjoyable. Thank you for selecting us and I hope you will choose us again when you come to Valparaiso. See you next time!
5.0分
其他
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No hot tub! Pool is freezing cold other than that great hotel. Suite is really nicely set up works really good for a big family breakfast was good close to everything in town
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酒店回复: Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the city of Valparaiso. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
1.0分
家庭亲子
Don't stay here. Horrible policies and they don't care about people...just their pockets. Better options elsewhere.
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酒店回复: I'm sorry to hear that you did not enjoy your experience when you stayed with us and for the inconveniences mentioned in your review. Our goal is for you to leave feeling happy with your time spent with us and I apologize that we did not deliver that to you.
5.0分
其他
It was a perfectly nice place to stay halfway between my starting point in Wisconsin and my destination in Ohio. Restaurants not far away. Parking was easy.
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酒店回复: Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the city of Valparaiso. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
5.0分
其他
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The breakfadt incident
Upon arrival I was greeted very kindly even with a wait while other guests checked in. Everything was spot on. Room was nice, clean and up to date.
The TV remote did not work which was taken care of upon request. Pillowsxand bed were comfortable and relaxing. Bath was spacious and appointments were great, places to hang rmtiwels, a little ledge for essentials, usb plug in that work etc. I did a 2 night stay and did not have breakfast my first morning but did my second.
This is where there was a little hiccup. The breakfast person was not as friendly. There were 10 people having breakfast when she started clean up at 945. I got up to get a waffle and that was when I realized she was putting items away already. Other guests did not even have toast as I got the last two pieces at 920am. Not hard to put a few slices of bread out. I wanted a coffee refill and was frowned at when I entered the breakfast area with one side closed and told they have coffe by the front desk. This was at 10am on the dot. Not the best way to end a stay. Check out was easy and otger than the breakfast incident. I would stay again.
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酒店回复: Thank you for your recent stay at the Hampton Inn & Suites Valparaiso and for taking the time to fill out the survey that was sent to you. The survey helps us find areas that may need improvement so we can give you the best experience possible when you visit our property. I’m happy to hear that you had a great overall experience. We look forward to your next stay and do hope it is soon.
5.0分
其他
G
We had a great stay. Our room was clean and comfortable. There was a good selection of food for breakfast. The staff were very friendly and helpful.
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酒店回复: Thank you for staying with us recently and for completing a review about your stay. I also appreciate you complementing our staff as they work hard to provide you with excellent service during your stay and being recognized it is always appreciated. We look forward to accommodating you again on your return to Valparaiso.
4.0分
其他
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Nice hotel, BUT....
The hotel and staff were great. The room was clean and in good condition. The bed and pillows were comfortable.
The reason for the 3 star review was, the toilet was the lowest I have ever sat on, and to make matters worse, the toilet paper holder is mounted on the wall behind the seat of the toilet and right behind your shoulder, making it impossible to reach while sitting. Very poorly thought out.
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酒店回复: Thank you for taking the time to review your recent stay at our property. We appreciate all feedback and use it as a learning experience so we can continue providing you with an overall wonderful stay when you visit our property. I do hope you will visit us again soon.
5.0分
商务出差
The ladies up front were outstanding and extremely friendly. I got Katie’s name but both her and the other young lady were outstanding
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酒店回复: Thank you for staying with us recently and for completing a review about your stay. I also appreciate you complementing our staff as they work hard to provide you with excellent service during your stay and being recognized it is always appreciated. We look forward to accommodating you again on your return to Valparaiso.
4.0分
其他
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1 elevator was mot convenient. The front desk staff took my last name and confused me w another guest so I had to sit and wait. Another staff member figured out mistake and checked me in.
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酒店回复: Thank you for taking the time to review your recent stay at our property. We appreciate all feedback and use it as a learning experience so we can continue providing you with an overall wonderful stay when you visit our property. I do hope you will visit us again soon.
非常愉快的住宿体验
非常舒适的特大床房（木制品可以翻新一下，尤其是提升隔音效果），友好热情的员工。健身房和泳池干净整洁，无线网络速度很快，洗衣房配有洗衣机和烘干机。我们度过了非常愉快的时光！（6晚住宿）
Room was pretty clean. A little mildew around the lip of the shower pan but im being picky. The AC was on when i arrived and it was chilly in my room, perfect for me. I arrived late and there was a group of men hanging out and drinking at the entrance. Looked like they were there for a convention or conference. Room was quiet and clean. Staff was very nice.
No hot tub! Pool is freezing cold other than that great hotel. Suite is really nicely set up works really good for a big family breakfast was good close to everything in town
Don't stay here. Horrible policies and they don't care about people...just their pockets. Better options elsewhere.
It was a perfectly nice place to stay halfway between my starting point in Wisconsin and my destination in Ohio. Restaurants not far away. Parking was easy.
The breakfadt incident
Upon arrival I was greeted very kindly even with a wait while other guests checked in. Everything was spot on. Room was nice, clean and up to date.
The TV remote did not work which was taken care of upon request. Pillowsxand bed were comfortable and relaxing. Bath was spacious and appointments were great, places to hang rmtiwels, a little ledge for essentials, usb plug in that work etc. I did a 2 night stay and did not have breakfast my first morning but did my second.
This is where there was a little hiccup. The breakfast person was not as friendly. There were 10 people having breakfast when she started clean up at 945. I got up to get a waffle and that was when I realized she was putting items away already. Other guests did not even have toast as I got the last two pieces at 920am. Not hard to put a few slices of bread out. I wanted a coffee refill and was frowned at when I entered the breakfast area with one side closed and told they have coffe by the front desk. This was at 10am on the dot. Not the best way to end a stay. Check out was easy and otger than the breakfast incident. I would stay again.
G
We had a great stay. Our room was clean and comfortable. There was a good selection of food for breakfast. The staff were very friendly and helpful.
Nice hotel, BUT....
The hotel and staff were great. The room was clean and in good condition. The bed and pillows were comfortable.
The reason for the 3 star review was, the toilet was the lowest I have ever sat on, and to make matters worse, the toilet paper holder is mounted on the wall behind the seat of the toilet and right behind your shoulder, making it impossible to reach while sitting. Very poorly thought out.
The ladies up front were outstanding and extremely friendly. I got Katie’s name but both her and the other young lady were outstanding
1 elevator was mot convenient. The front desk staff took my last name and confused me w another guest so I had to sit and wait. Another staff member figured out mistake and checked me in.