the room was outstanding, clean, no odor, everything very accessible sink area could use more counter space,
As for the staff, I have a walker, the front desk manager, Kim Wiggins noticed that i was having difficulty with a cab ride to the medical convention, she came over asked if she could help, on her own paying attention to the room and guests in the entire rea, I was hesitant, but she said she would see what she could do, soon the manager, Laura Griffith came over, and offered to take me, I was amazed, Not only took me but picked me up, and finally dropped me over a third time refused compensation. I am amazed, both were pleasant, engaged, and helped me out in a really important event for me. I have stayed at Sheraton prior, but my choice, will be Marriott from now on. I will tell anyone Marriott is the go-to destination' My daughter in law works for Creative Planning in Overland Park after my stay finished, I informed her if she has any out-of-town guests, she must use your facility. Thanks again, I appreciated the attention your staff paid to my plight, I'm so appreciative they both need a raise and promotion, thank you. Jan F. Onik D.O. Stayed Nov.5-6
1.0分
家庭亲子
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Don’t stay here. They up charge for everything, parking, wifi, breakfast. Put a charge on my credit card for incidentals and haven’t taken it off. The room was like an icebox when we walked in The very small refrigerator had no freezer. The bathroom faucet leaked like crazy at the base. The ice machine on our floor didn’t work. Staff didn’t care that the place is not maintainec.
4.0分
其他
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Hotel was clean and smelled nice. I dislike having a wash basin area outside the bathroom. Also, paying for parking in a regular non covered parking lot is absurd.
5.0分
其他
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Girls weekend!!
The front desk staff were friendly and helpful. The room was spacious and comfortable. The location was pleasant, with convenient access to shopping and restaurants.
5.0分
其他
Staff was exceptionally helpful and friendly. Had a great experience
4.0分
其他
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Good stay
The associate that checked us in was extremely inviting and professional. His whole personality was nice and welcoming. The room was nice as well.
My only recommendation for improvement would be to repair the hot tub and the pool could have been cleaner.
5.0分
其他
This is a great hotel and I would stay here again. The staff was really nice and friendly.
5.0分
家庭亲子
Quiet location with plenty of food options and grocery stores within 10 minute drive. Clean and comfortable.
3.0分
其他
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Not so nice for Marriot
Dresser had a large piece of formica torn off. Wall above bed had a big dent. Staff was nice enough. Room was clean. No Internet unless you joined their app. Cup of coffee is 5 dollars.
2.0分
其他
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Watch out for ants!
I woke up the first night to ants in my bed. The third night they had taken over my cup on the table. GROSS! Also housekeeping came in on Thursday and left sheets and towels and pillowcases as if no one remembered to pick up. They left drink cups in the garbage. The facility itself was dirty and dingy. I asked for 2 extra blankets the first night and got one. Only one washer/dryer on site. Never available. Staff was friendly but overall just an awful experience!
the room was outstanding, clean, no odor, everything very accessible sink area could use more counter space,
As for the staff, I have a walker, the front desk manager, Kim Wiggins noticed that i was having difficulty with a cab ride to the medical convention, she came over asked if she could help, on her own paying attention to the room and guests in the entire rea, I was hesitant, but she said she would see what she could do, soon the manager, Laura Griffith came over, and offered to take me, I was amazed, Not only took me but picked me up, and finally dropped me over a third time refused compensation. I am amazed, both were pleasant, engaged, and helped me out in a really important event for me. I have stayed at Sheraton prior, but my choice, will be Marriott from now on. I will tell anyone Marriott is the go-to destination' My daughter in law works for Creative Planning in Overland Park after my stay finished, I informed her if she has any out-of-town guests, she must use your facility. Thanks again, I appreciated the attention your staff paid to my plight, I'm so appreciative they both need a raise and promotion, thank you. Jan F. Onik D.O. Stayed Nov.5-6
Don’t stay here. They up charge for everything, parking, wifi, breakfast. Put a charge on my credit card for incidentals and haven’t taken it off. The room was like an icebox when we walked in The very small refrigerator had no freezer. The bathroom faucet leaked like crazy at the base. The ice machine on our floor didn’t work. Staff didn’t care that the place is not maintainec.
Hotel was clean and smelled nice. I dislike having a wash basin area outside the bathroom. Also, paying for parking in a regular non covered parking lot is absurd.
Girls weekend!!
The front desk staff were friendly and helpful. The room was spacious and comfortable. The location was pleasant, with convenient access to shopping and restaurants.
Staff was exceptionally helpful and friendly. Had a great experience
Good stay
The associate that checked us in was extremely inviting and professional. His whole personality was nice and welcoming. The room was nice as well.
My only recommendation for improvement would be to repair the hot tub and the pool could have been cleaner.
This is a great hotel and I would stay here again. The staff was really nice and friendly.
Quiet location with plenty of food options and grocery stores within 10 minute drive. Clean and comfortable.
Not so nice for Marriot
Dresser had a large piece of formica torn off. Wall above bed had a big dent. Staff was nice enough. Room was clean. No Internet unless you joined their app. Cup of coffee is 5 dollars.
Watch out for ants!
I woke up the first night to ants in my bed. The third night they had taken over my cup on the table. GROSS! Also housekeeping came in on Thursday and left sheets and towels and pillowcases as if no one remembered to pick up. They left drink cups in the garbage. The facility itself was dirty and dingy. I asked for 2 extra blankets the first night and got one. Only one washer/dryer on site. Never available. Staff was friendly but overall just an awful experience!