酒店回复: Thank you for taking the time to leave this lovely review!We are always working hard to provide a wonderful experience for all of our guests so it’s excellent to hear that you had such a great time! We hope you plan on staying with us again soon!We’re looking forward to your next visit!
5.0分
其他
原文
翻译提供方：Google
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酒店回复: Laurence, thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience and hope to welcome you again in the future.
4.0分
其他
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Front desk was friendly and helpful. I appreciated the bottled water. The beds were uncomfortably firm. There was an old gummy bear under one of the beds. Also, the curtains didn't close all the way. The coffee in the room was not good at all. The chicken and rice soup in the lounge was awful, but the martini was wonderful, and service there was great. The breakfast was good; I especially enjoyed the made-to-order omelet. However, breakfast closed at 9:30 which seemed a bit early to me.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear you enjoyed the friendly front desk team, your martini in the lounge, and the made-to-order omelet at breakfast. We’re sorry your experience wasn’t as expected in some areas, and your comments will be shared with our team for review. We appreciate your insights and hope that any future stay will be even more comfortable.
5.0分
朋友出游
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The check in desk crew was welcoming and helpful. Encountered the same in the restaurant and breakfast bar. Good staff! The hotel is very nice…well decorated throughout and the rooms are spacious. Let’s not forget to mention the breakfast bar…stocked with everything for everyone’s taste. I would definitely stay again
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酒店回复: Thank you for sharing your feedback. We're pleased to know you found our team welcoming and appreciated the spacious rooms and breakfast offerings. We look forward to seeing you again soon.
5.0分
其他
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I love staying at Lexington Green Embassy Suites when I'm in town however I did have a problem out of both of the TVs in the room someone came and checked it out but no one never returned to fix the matter.
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酒店回复: Dfree, thank you for sharing your feedback. We're glad to know you enjoy staying with us when you're in town. We appreciate you letting us know about the issue with the TVs—your comments help us make improvements for future visits. We hope to have another opportunity to welcome you soon.
5.0分
家庭亲子
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We love staying at this hotel while visiting out daughter at UK. Its close to everything and everyone has been great. We have been coming to tbis site the last 4 years. The rooms are clean and the breakfast options are awesome.
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酒店回复: Daniel, it’s wonderful to hear you had a great time at Embassy Suites by Hilton Lexington Green. The team is thrilled to know you enjoy the convenient location, welcoming atmosphere, tidy rooms, and delicious morning selections. The continued visits over the years mean a lot. We're looking forward to hosting you again soon!
1.0分
其他
Stay was terrible, furniture was date, room smelled and there was no hot water in our room when we tried to shower and to have our room moved
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酒店回复: William, thank you for taking the time to share your feedback. The team is sorry to hear about your experience and appreciates you bringing these matters to attention. Your comments will be shared with the appropriate people for review.
5.0分
家庭亲子
We like the complimentary cocktail and the Happy Hour they have. Very nice facility overall.
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酒店回复: Patrick, it’s wonderful to hear you had a great time at Embassy Suites by Hilton Lexington Green. The team is delighted you enjoyed the complimentary cocktail and Happy Hour offerings, as well as the comfortable surroundings. We look forward to seeing you again soon.
5.0分
家庭亲子
Great breakfast with plenty of options, laundry favility available, lobby bar, outdoor pool, workout room. Mall close by.
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酒店回复: Janice, it’s wonderful to hear you had a great time at Embassy Suites by Hilton Lexington Green. The team is glad you enjoyed the variety at breakfast and found the amenities convenient. We hope to welcome you back again soon!
没什么可抱怨的。服务和免费早餐都令人满意。
没有意见
不
Front desk was friendly and helpful. I appreciated the bottled water. The beds were uncomfortably firm. There was an old gummy bear under one of the beds. Also, the curtains didn't close all the way. The coffee in the room was not good at all. The chicken and rice soup in the lounge was awful, but the martini was wonderful, and service there was great. The breakfast was good; I especially enjoyed the made-to-order omelet. However, breakfast closed at 9:30 which seemed a bit early to me.
The check in desk crew was welcoming and helpful. Encountered the same in the restaurant and breakfast bar. Good staff! The hotel is very nice…well decorated throughout and the rooms are spacious. Let’s not forget to mention the breakfast bar…stocked with everything for everyone’s taste. I would definitely stay again
I love staying at Lexington Green Embassy Suites when I'm in town however I did have a problem out of both of the TVs in the room someone came and checked it out but no one never returned to fix the matter.
We love staying at this hotel while visiting out daughter at UK. Its close to everything and everyone has been great. We have been coming to tbis site the last 4 years. The rooms are clean and the breakfast options are awesome.
Stay was terrible, furniture was date, room smelled and there was no hot water in our room when we tried to shower and to have our room moved
We like the complimentary cocktail and the Happy Hour they have. Very nice facility overall.
Great breakfast with plenty of options, laundry favility available, lobby bar, outdoor pool, workout room. Mall close by.