酒店回复: Laurence, thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience and hope to welcome you again in the future.
5.0分
家庭亲子
展开
We love staying at this hotel while visiting out daughter at UK. Its close to everything and everyone has been great. We have been coming to tbis site the last 4 years. The rooms are clean and the breakfast options are awesome.
展开
酒店回复: Daniel, it’s wonderful to hear you had a great time at Embassy Suites by Hilton Lexington Green. The team is thrilled to know you enjoy the convenient location, welcoming atmosphere, tidy rooms, and delicious morning selections. The continued visits over the years mean a lot. We're looking forward to hosting you again soon!
1.0分
其他
Stay was terrible, furniture was date, room smelled and there was no hot water in our room when we tried to shower and to have our room moved
展开
酒店回复: William, thank you for taking the time to share your feedback. The team is sorry to hear about your experience and appreciates you bringing these matters to attention. Your comments will be shared with the appropriate people for review.
5.0分
家庭亲子
We like the complimentary cocktail and the Happy Hour they have. Very nice facility overall.
展开
酒店回复: Patrick, it’s wonderful to hear you had a great time at Embassy Suites by Hilton Lexington Green. The team is delighted you enjoyed the complimentary cocktail and Happy Hour offerings, as well as the comfortable surroundings. We look forward to seeing you again soon.
5.0分
家庭亲子
Great breakfast with plenty of options, laundry favility available, lobby bar, outdoor pool, workout room. Mall close by.
展开
酒店回复: Janice, it’s wonderful to hear you had a great time at Embassy Suites by Hilton Lexington Green. The team is glad you enjoyed the variety at breakfast and found the amenities convenient. We hope to welcome you back again soon!
4.0分
家庭亲子
展开
The bedroom was clean and have a good space. The breakfast was excellent and the staff during breakfast were kind and helpful. The property is running a little old. It needs some maintenance.
展开
酒店回复: Maria, thank you for staying with us at Embassy Suites by Hilton Lexington Green. We're glad you enjoyed the spacious, clean accommodations and found breakfast to be a highlight, especially with the friendly and helpful service from our team members. Your input regarding the property’s condition is appreciated and will be taken into account as we look for ways to enhance the guest experience. We hope to welcome you again soon.
1.0分
家庭亲子
展开
I booked 2 rooms and only one was available. I’m still waiting for a refund for my missing room. The staff told me the restaurant was open until 11. I showered first and by the time I went to dinner at 10, they were closed. The room smelled quite bad.
展开
酒店回复: Shane, the experience described does not reflect the high standards aimed for. The reservation issue and the confusion with dining hours are being taken seriously and the team will look into these concerns further. The feedback about the room is appreciated and will be shared with the appropriate department. Thank you for taking the time to share your thoughts.
5.0分
家庭亲子
The breakfast was amazing! Cory who worked in dining room was amazing! He was working so hard and super friendly.
展开
酒店回复: Melissa, the team is thrilled you enjoyed your stay at Embassy Suites by Hilton Lexington Green. It’s wonderful to hear the morning meal and Cory’s dedication made such a positive impression. We look forward to welcoming you back soon.
5.0分
其他
Nice stay had a tv that had a connection problem on a channel but overall great stay
展开
酒店回复: Chris, we’re thrilled you enjoyed your stay at Embassy Suites by Hilton Lexington Green. Thank you for letting us know about the TV connection issue. It’s wonderful to hear your visit was a great one overall, and the team looks forward to welcoming you back soon.
没什么可抱怨的。服务和免费早餐都令人满意。
不
We love staying at this hotel while visiting out daughter at UK. Its close to everything and everyone has been great. We have been coming to tbis site the last 4 years. The rooms are clean and the breakfast options are awesome.
Stay was terrible, furniture was date, room smelled and there was no hot water in our room when we tried to shower and to have our room moved
We like the complimentary cocktail and the Happy Hour they have. Very nice facility overall.
Great breakfast with plenty of options, laundry favility available, lobby bar, outdoor pool, workout room. Mall close by.
The bedroom was clean and have a good space. The breakfast was excellent and the staff during breakfast were kind and helpful. The property is running a little old. It needs some maintenance.
I booked 2 rooms and only one was available. I’m still waiting for a refund for my missing room. The staff told me the restaurant was open until 11. I showered first and by the time I went to dinner at 10, they were closed. The room smelled quite bad.
The breakfast was amazing! Cory who worked in dining room was amazing! He was working so hard and super friendly.
Nice stay had a tv that had a connection problem on a channel but overall great stay