酒店回复: Thank you for telling us about your stay at the Hampton Inn Downtown Louisville. We have notified the appropriate Department Heads concerning your stay. We do hope to welcome you back next time you are in Louisville.
酒店回复: Thank you for taking the time to tell us about your stay at the Hampton Inn. I apologize we did not meet the standards you have come to expect from Hampton. We have notified all department heads of the issues you experienced to ensure they are fixed immediately. We do hope you will allow us another opportunity to give you the service you deserve.
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酒店位置优越，但设施老旧，维护不善。
床的状况很糟糕，一动就会吱吱作响，把我们吵醒，就像空调一样。
酒店提供非常丰盛的早餐。
酒店还拥有一个很棒的健身房和室内游泳池。
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酒店回复: Hello Jonathan, I apologize that you did not enjoy your stay with us at the Hampton Inn Downtown Louisville. The Department Heads have been informed of your concerns and will address them immediately. I do hope you will give us another opportunity to provide the service and environment you expect from Hampton Inn by Hilton.
酒店回复: Thank you for taking the time to tell us about your stay at the Hampton Inn Downtown Louisville. I apologize the room did not meet your expectations. We have notified our department heads of your issues and will have them fixed promptly. We do you will give us another opportunity to give you the experience you expect from Hampton Inn.
酒店回复: Thank you for telling us about your experience at Hampton Inn Downtown Louisville. I apologize for any issues you may have witnessed. I'm glad to hear you enjoyed the room and amenities. We hope to welcome you back soon.
酒店回复: Hi Mark, Thank you for taking a moment to share your experience. I apologize your issue wasn't addressed promptly. Providing great service to our guests is our #1 priority and it sounds like we missed the mark.
酒店回复: Thank you for taking the time to tell us about your experience at the Hampton Inn. We are happy to hear that you enjoyed your stay and look forward to seeing you again soon.
酒店回复: Hello Joseph,I apologize that you did not enjoy your stay with us at the Hampton Inn Downtown Louisville. The Department Heads have been informed of your concerns and will address them immediately. I do hope you will give us another opportunity to provide the service and environment you expect from Hampton Inn by Hilton.
地理位置优越，房间配备了大型且相对较新的电视、冰箱、空调等。早餐不错，选择丰富多样。
房间清洁度不错，但前一位客人留下的零食灰尘残留在床头柜和房间后面的过道上，这让我很抱歉。浴室配有宽敞的浴缸，但热水温度较低，淋浴需要等待一段时间才能出热水。空调运行良好，但有点吵。
总之，由于入住时间较短，我并不介意这些方面。
地毯上沾满了黑色的霉斑，房间里还有一股异味。他们说这是唯一一间符合ADA标准的房间，我没办法换。淋浴间很脏，直到我要求他们打扫房间才打扫。早餐每天都一样，而且一大早就水果卖光了。酒保甚至还多收了我们钱。房间里的百叶窗不够暗，晚上路灯晃得我们睁不开眼。非常令人失望。
酒店位置优越，但设施老旧，维护不善。
床的状况很糟糕，一动就会吱吱作响，把我们吵醒，就像空调一样。
酒店提供非常丰盛的早餐。
酒店还拥有一个很棒的健身房和室内游泳池。
企业贪婪至极
我们在入住前大约3小时接到一个电话，说我们家有人遭遇事故，生命垂危。我们立即上车，开始了6个小时的车程。不久后，又接到一个电话，说他们已经走了。在震惊和悲伤之中，我完全忘记了给酒店打电话。我对此负全部责任。没想到的是，我的卡上竟然被扣了几乎两倍于每晚房费的费用。我完全预料到会被收取一晚的住宿费，但这笔额外费用纯粹是贪婪。我给经理留言，却无人接听。这绝对让我不会再住汉普顿酒店了。
我们的房间几乎粘在一起了。
空调的面板掉下来砸到我的脚（完全没来由），而且每次碰床都会发出响声。这一夜我睡不着，而且房间的质量绝对不符合我对于这么高规格展会的期望。
除了泳池意外的惊喜之外，其他都还好。我喜欢汉普顿酒店连锁。这次入住体验略显平淡，因为我看到一个流浪汉从泳池里出来，在泳池门旁边的灌木丛里小便。除此之外，一切都还好。
办理入住的工作人员友好且乐于助人。我们遇到的唯一问题是厕所坏了，他们告诉我们要到早上10:30才能修好。大堂的卫生间很脏。我们提前退房，在街对面订了一间房间。
早餐服务人员太棒了！他们非常友好、礼貌，客户服务技巧也很棒。他们很快就补充了快用完的菜品。他们很周到，热情好客。
酒店大楼和房间都需要大量维修。我们不得不从恒温器坏了的房间搬到另一个浴室有霉味的房间。这是我在汉普顿酒店第一次糟糕的体验。
地理位置优越，靠近市中心。工作人员非常友好热情。我入住的那天酒店人很多，但人流量控制得很好。房间干净整洁，维护得很好。