Very nice, reasonably priced hotel within walking distance of our conference venue. Wish there could have been airport shuttle service, but otherwise, very happy with the accommodations, although our sleeper sofa was uncomfortable to sit on. It dipped in the middle.
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酒店回复: Hearing that you found our location so convenient for your conference gives us a real sense of pride—downtown’s walkability is something we love sharing with guests. We also appreciate your candor regarding the sleeper sofa. The team’s already relaying your feedback to our housekeeping lead for a closer look at that dip and extra comfort support for future guests. We know a solid rest spot is key, especially during packed conference days.We hear you on the airport shuttle wish; while it’s not something we currently offer, our front desk is happy to help arrange local transportation or share best airport transfer tips anytime.If you plan another Louisville trip, we’d be delighted to help you find just the right suite layout for maximum comfort. Please feel free to reach out directly so we can personalize your experience even more.Safe travels—your home routine awaits whenever you return.Dave GrorudGeneral Manager
5.0分
情侣出游
The breakfast offered is one of the best I’ve ever had! Super friendly staff with good recommendations on where to go.
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酒店回复: The fact that our breakfast made such an impression on you absolutely brightened our team’s morning, Wendy! Hearing you enjoyed both the variety and quality of our offerings means a lot to our breakfast crew—they take real pride in those details, from the hot dishes to the grab-and-go favorites.We’re also glad our staff’s local recommendations helped you make the most of downtown Louisville. Our team loves sharing insider tips, whether it’s catching a ballgame at Slugger Field, exploring NuLu’s food scene, or taking a stroll by the waterfront.Whenever you’re craving another satisfying breakfast or need more ideas for your stay, just ask—there’s always something new to discover nearby. Next time, consider bringing your pet along; we’re proud to be a pet-friendly spot where everyone can settle in.We’d be thrilled to welcome you again soon at Residence Inn Louisville Downtown!Dave GrorudGeneral Manager
4.0分
情侣出游
The bed was tio small for me and my husband even though they say its a queen lol but everything was great.
4.0分
家庭亲子
Perfect location to explore downtown and to go to a ball game! Traveled with kids and felt safe the whole time
5.0分
其他
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Best hotel stay we've had in years
This was by far the best hotel I've stayed at on years. I'm a frequent traveler and hotels have NOT been what they used to be pre-covi d. But upon arrival Pat went above and beyond to make our stay as great as possible signing us up for Marriott membership and upgrading our stay.
The room was great. No issues. Clean and extra linens and pillow (again something not seen much anymore).
The breakfast was eco friendly, had chobani yogurt, plenty of GOOD breakfast choices. They didn't just out out cheap choices it actually felt like you were getting something of substance. And so clean.
Would recommend this hotel hands down. And do the Marriott membership!
5.0分
情侣出游
Close to Nulu, some covered parking. Staff was friendly and polite. Room was quiet, clean, and enough for our 1 night stay.
1.0分
其他
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Our floor reeked of cigarettes. My son cut himself on something in the pool and when he went to grab a towel to leave, it was covered in hair. I also found a bunch of long black hairs in our bathroom (we are both blonde).
The hotel is right across the street from the university which I didn’t realize when booking. I think it’s more of a party hotel. It just wasn’t what I was expecting for Marriott.
酒店很漂亮，地理位置优越，员工也很友善。我走得太早了，没能品尝到食物。我最大的抱怨是套房厨房里的电器；冰箱破旧不堪，凹凸不平，虽然这不是什么大问题，但它整晚发出刺耳的研磨声，让我无法入睡。我最后只好拔掉了电源，反正里面也没放什么东西，但如果整晚都得听着那声音，那可真是太糟糕了。
房间很大，设施齐全。早餐不错。前台人员总体来说很友好，但服务态度有时也不太一样，具体取决于员工。我虽然没有车，但还是被收取了停车费。我收到收据后，不得不要求将这笔钱记入我的账户。一切都很顺利。
呃
路易斯维尔的地段不太好，休息区的家具状况很差。而且房间靠近出口，所以噪音很大。
Very nice, reasonably priced hotel within walking distance of our conference venue. Wish there could have been airport shuttle service, but otherwise, very happy with the accommodations, although our sleeper sofa was uncomfortable to sit on. It dipped in the middle.
The breakfast offered is one of the best I’ve ever had! Super friendly staff with good recommendations on where to go.
The bed was tio small for me and my husband even though they say its a queen lol but everything was great.
Perfect location to explore downtown and to go to a ball game! Traveled with kids and felt safe the whole time
Best hotel stay we've had in years
This was by far the best hotel I've stayed at on years. I'm a frequent traveler and hotels have NOT been what they used to be pre-covi d. But upon arrival Pat went above and beyond to make our stay as great as possible signing us up for Marriott membership and upgrading our stay.
The room was great. No issues. Clean and extra linens and pillow (again something not seen much anymore).
The breakfast was eco friendly, had chobani yogurt, plenty of GOOD breakfast choices. They didn't just out out cheap choices it actually felt like you were getting something of substance. And so clean.
Would recommend this hotel hands down. And do the Marriott membership!
Close to Nulu, some covered parking. Staff was friendly and polite. Room was quiet, clean, and enough for our 1 night stay.
Our floor reeked of cigarettes. My son cut himself on something in the pool and when he went to grab a towel to leave, it was covered in hair. I also found a bunch of long black hairs in our bathroom (we are both blonde).
The hotel is right across the street from the university which I didn’t realize when booking. I think it’s more of a party hotel. It just wasn’t what I was expecting for Marriott.