酒店回复: Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are glad to hear that everything went well throughout your stay. As an award-winning property, we take pride in being recognized in areas such as guest service as well as cleanliness. We look forward to getting the opportunity to host you again in the future.
5.0分
其他
原文
翻译提供方：Google
它很干净。
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酒店回复: Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are glad to hear that everything went well throughout your stay. As an award-winning property, we take pride in being recognized in areas such as cleanliness. We look forward to getting the opportunity to host you again in the future.
3.0分
其他
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The hotel was nice enough, and I felt safe in the area. However, I had a terrible night of sleep. The mattress was hard and squeaky, the bed had only a sheet and a thin blanket on it with no extra blankets in the closet, the lights from the street illuminated the window and room all night, and there was a screaming baby across the hall all night. I did not enjoy my stay. If you need a place to crash and don’t care about sleep quality, this is fine. Otherwise, see if there’s another option.
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酒店回复: Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LEXINGTON DTWN AREA-KEENELAND. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
3.0分
商务出差
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Check in was confusing. They said I pre paid but still needed my card and charged it. She said they didn’t have any info in their system. At 10pm it was a lot. I had to make up the sofa bed myself and request extra pillows. Staff seemed annoyed when I called and asked for that. We had 4 in a king bed suite with sleeper sofa.
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酒店回复: Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LEXINGTON DTWN AREA-KEENELAND. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
5.0分
其他
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Staff was so nice! Room was large which helped with 2 toddlers and spotless! The continental breakfast was wonderful and we had the pool to ourselves! Thank you for a GREAT stay!
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酒店回复: Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express Lexington DTWN Area-Keeneland. As an award-winning property we take pride in being recognized in areas such as cleanliness as well as guest service. We are glad to hear that everything went well throughout your stay, and we look forward to getting the opportunity to host you again in the future.
5.0分
情侣出游
Great! Nice area. We go an early check in which was appreciated and the breakfast was decent.
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酒店回复: Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express Lexington DTWN Area-Keeneland. We are glad to hear that everything went well throughout the entirety of your stay, and we look forward to getting the opportunity to host you again in the future.
4.0分
其他
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Location was very convenient (close to Rupp Arena). Room was spacious and walkable to numerous restaurants. Staff was professional and very nice.
Would recommend.
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酒店回复: Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. As an award-winning property, we take pride in being recognized in areas such as guest service. We are glad to hear that everything went well throughout the entirety of your stay, and we look forward to getting the opportunity to host you again in the future.
5.0分
其他
This is one of the nicest Holiday Inn expresses. I’ve stayed at clean very well kept. Friendly courteous staff the breakfast was excellent.
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酒店回复: Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. As an award-winning property, we take pride in being recognized in areas such as cleanliness as well as guest service. We are glad to hear that everything went well during your stay, and we look forward to getting the opportunity to host you again in the future.
5.0分
其他
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Stay while visiting UK
We stayed here while visiting University of Kentucky. The hotel was a ten minute drive to the University which was perfect. The hotel is located near many food options and a grocery store which was convenient. The hotel was clean and the staff was friendly. Breakfast was good. And coffee was available all day long.
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酒店回复: Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. As an award-winning property, we take pride in being recognized in areas such as cleanliness as well as guest service. We are glad to hear that everything went well during your stay, and we look forward to getting the opportunity to host you again in the future.
5.0分
商务出差
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I have stayed here a few times. I also stay at other hotels in other cities and this location is, by far, the best!!
The staff is always pleasant, the condition and cleanliness of all the spaces is always 5 stars and even the food is better than other Holiday Inn Express locations.
I highly recommend this location.
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酒店回复: Thank you for taking the time to give us your response and feedback about your recent stay with us at Holiday Inn Express DTWN Area-Keeneland. We are glad to hear that everything went well throughout the entirety of your stay. As an award-winning property, we take pride in being recognized in areas such as guest service as well as cleanliness. We look forward to getting the opportunity to host you again in the future.
列克星敦的绝佳地段。酒店附近有很多餐饮场所，开车到市中心只需10分钟。工作人员友好热情，乐于助人。早餐很棒！房间干净舒适！
它很干净。
The hotel was nice enough, and I felt safe in the area. However, I had a terrible night of sleep. The mattress was hard and squeaky, the bed had only a sheet and a thin blanket on it with no extra blankets in the closet, the lights from the street illuminated the window and room all night, and there was a screaming baby across the hall all night. I did not enjoy my stay. If you need a place to crash and don’t care about sleep quality, this is fine. Otherwise, see if there’s another option.
Check in was confusing. They said I pre paid but still needed my card and charged it. She said they didn’t have any info in their system. At 10pm it was a lot. I had to make up the sofa bed myself and request extra pillows. Staff seemed annoyed when I called and asked for that. We had 4 in a king bed suite with sleeper sofa.
Staff was so nice! Room was large which helped with 2 toddlers and spotless! The continental breakfast was wonderful and we had the pool to ourselves! Thank you for a GREAT stay!
Great! Nice area. We go an early check in which was appreciated and the breakfast was decent.
Location was very convenient (close to Rupp Arena). Room was spacious and walkable to numerous restaurants. Staff was professional and very nice.
Would recommend.
This is one of the nicest Holiday Inn expresses. I’ve stayed at clean very well kept. Friendly courteous staff the breakfast was excellent.
Stay while visiting UK
We stayed here while visiting University of Kentucky. The hotel was a ten minute drive to the University which was perfect. The hotel is located near many food options and a grocery store which was convenient. The hotel was clean and the staff was friendly. Breakfast was good. And coffee was available all day long.
I have stayed here a few times. I also stay at other hotels in other cities and this location is, by far, the best!!
The staff is always pleasant, the condition and cleanliness of all the spaces is always 5 stars and even the food is better than other Holiday Inn Express locations.
I highly recommend this location.