We have stayed at SpringHill in Wenatchee, WA, several times while visiting family there. We are most appreciative of the warmth and friendliness of the staff as well as the amenities offered there, especially the pool and good breakfasts. The rooms are clean and comfortable and well-designed.
酒店回复: Thank you so much for the wonderful review!
1.0分
家庭亲子
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There was no room service/housekeeping. We were given the room on the road side and it was very loud and noisy at night. My old mom cannot sleep. Bad experience.
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酒店回复: Tayyaba, thank you for taking the time to let me know about your experience while staying with us.No room service is below our typical standard. We are actively training some new team members so this will be an isolated incident moving forward, and I hope we can have the opportunity to welcome you next time your travels bring you to the area.
5.0分
家庭亲子
The staff was absolutely welcoming. The hotel property was well kept and safe feeling. The pool hours are nice especially with an adult only hours.
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酒店回复: Thank you so much taking the time to leave us a kind review. I am so glad you enjoyed our pool and our staff service!
1.0分
家庭亲子
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Worse Management, I stayed here every year for slide water park. I will never stay here again.
Management don’t have common sense of customer service. I understand why the hotel is understaff.
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酒店回复: Bruno, you are not welcome here anymore after your behavior. Thank you
5.0分
家庭亲子
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Excellent service, the place is very clean, very large, and has plenty of space. I really recommend it. It's a very safe, very clean place, and the managers are very friendly. I will recommend it to others. Excellent service
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酒店回复: Thank you so much for the great review. I appreciate the kind words about our service!
房间设施很好，住着很方便，早餐品种不是很丰富，还能接受，总体还是很推荐的。
服务很棒，房间也很宽敞。下次还会再预订这家酒店。
很棒的一次入住体验
氛围特别的好
免费的饼干很好吃
恩尼特
Wenatchee Gem
We have stayed at SpringHill in Wenatchee, WA, several times while visiting family there. We are most appreciative of the warmth and friendliness of the staff as well as the amenities offered there, especially the pool and good breakfasts. The rooms are clean and comfortable and well-designed.
There was no room service/housekeeping. We were given the room on the road side and it was very loud and noisy at night. My old mom cannot sleep. Bad experience.
The staff was absolutely welcoming. The hotel property was well kept and safe feeling. The pool hours are nice especially with an adult only hours.
Worse Management, I stayed here every year for slide water park. I will never stay here again.
Management don’t have common sense of customer service. I understand why the hotel is understaff.
Excellent service, the place is very clean, very large, and has plenty of space. I really recommend it. It's a very safe, very clean place, and the managers are very friendly. I will recommend it to others. Excellent service