酒店回复: Nous sommes sincèrement désolés pour les désagréments rencontrés durant votre séjour. Nous aurions dû vous informer à l’arrivée que le nettoyage quotidien n’est pas inclus, et que notre équipe est toujours disponible pour fournir des serviettes ou vider les poubelles sur simple demande. Nous apprécions vraiment vos commentaires et travaillerons à améliorer notre communication et nos services afin que cela ne se reproduise pas.
酒店回复: Thank you for your feedback and for rating your stay. We appreciate your comments and understand that some areas could benefit from updates. Guest input like yours helps guide our ongoing improvements. We hope to have the opportunity to welcome you again in the future.
3.0分
家庭亲子
原文
翻译提供方：Google
还行，但不是特别棒
酒店回复: Thank you for taking the time to share your experience.
4.0分
情侣出游
原文
翻译提供方：Google
好的
酒店回复: Thank you for choosing Travelodge
3.0分
其他
The body wash had no soap in it and the tv didn’t work right the shows seem to have a slow connection couldn’t watch a tv
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酒店回复: Thank you for your review. We’re very sorry to hear the body wash dispenser was empty and that the TV wasn’t working properly during your stay. That’s not the experience we want for our guests. We’ve passed this along to our housekeeping and maintenance teams so these issues can be corrected right away. Thank you again for letting us know, and we hope to provide you with a smoother, more comfortable stay next time.
4.0分
其他
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Everything was very good excluding the breakfast - A waffle maker - fresh pastries - fruitcup - would be appealing..
Unfortunately the muffinss you serve are dry and the eggs patties are terrible 😕 If you put more effort into what you serve for breakfast it would be a game changer 👍
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酒店回复: Thank you for your honest feedback. We’re glad to hear that everything else about your stay was very good, and we truly appreciate your suggestions about breakfast.We’re sorry the muffins and egg patties didn’t meet expectations. Thank you again for helping us get better. We hope to have you back again for an even better stay!
房间和浴室都不错，但早餐不行，我们看了一眼就没吃。
早上八点去吃早餐，大部分餐点都空了，只有一点炒蛋和切片面包。第二天早上我们去得早，哇塞，有香肠、土豆和贝果，种类多太多了！真希望他们能一直补足食物，而不是要顾客特地跑到厨房去告知有些东西空了。这一点真的需要大大改进。
住得挺舒服的。
您好，我只想告诉您，在贵酒店住了三个晚上，我感到非常失望。没有人来打扫房间。第一次是自己跑去拿毛巾。我们去前台要，其他人却不得不在地板上要。垃圾桶一直没人倒，房间也一直没人打扫。有一次他们打扫了其他房间，就是没打扫我们的。这正常吗？还有电视坏了？
在浴室里，我可以看到吹风机积聚的灰尘，而且房间里只有床单是干净的，所以我至少感到满意。从办理入住到大堂，工作人员态度生硬，没有打招呼，也没有微笑，所以不像我在其他酒店办理入住的时候，没有宾至如归的感觉，这一点很不好。
酒店需要翻新。地毯需要换掉。
还行，但不是特别棒
好的
The body wash had no soap in it and the tv didn’t work right the shows seem to have a slow connection couldn’t watch a tv
Everything was very good excluding the breakfast - A waffle maker - fresh pastries - fruitcup - would be appealing..
Unfortunately the muffinss you serve are dry and the eggs patties are terrible 😕 If you put more effort into what you serve for breakfast it would be a game changer 👍