The hotel in general was dirty very inconvenient to get to the top floor and front desk staff when checking out was unhelpful.
3.0分
其他
Construction in the parking lot. Bed was uncomfortable. Shower was very small. Customer service was good.
5.0分
其他
The hostess Brandy did an excellent job checking me in and making sure I had everything I needed.
2.0分
其他
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Hotel is under renovation and outdated. We were put in an 'updated' room which was still run down and outdated including the tub which seemed hazardous and slippery. The ice machines were out of order as well. We feel that it should have been stated that the hotel was under construction and not quite ready to be in service. Even as we drove in the landscaping was overgrown and unkept. Should be charging less for these accommodations.
5.0分
家庭亲子
Close to the highway. Had a nice pool and clean rooms. Liked the restraint & bar on site & Starbucks!!
服务非常差，他们两天都没打扫，第一天我打电话告诉他们，第二天我遇到了服务小姐，我问她是否可以打扫，但她没有打扫。
这家酒店真的跟我预想的不太一样。我觉得他们更注重房间的设计，而不是顾客的舒适度。房间很漂亮，但是空调坏了，甚至连电源都没有。他们告诉我只剩一个房间了，所以给我安排了另一个房间。可是新房间的空调也不太好用。房间看起来很漂亮，但是床垫非常不舒服，淋浴水温也差强人意。服务员还给我指错了房间方向，让我绕了一大圈。对我来说，万豪这个名字就意味着舒适。
这家酒店可不是！
我一家四口订了一间行政套房。折叠沙发是双人床，也就是说房间只能睡三个人。折叠沙发也没有床单和枕头。前台的Eve人很好，但只提供了床垫垫当床单，外加一条毯子和一个枕头。最后我丈夫睡在地板上，我睡在折叠沙发里，孩子们也睡在一张床上。非常令人失望，而且没有欧陆式早餐。
淋浴间不干净，希望能得到退款。霉菌滋生，很恶心。我拍了照片
去前台要收据，两周了都没人回复。由于物资短缺，没有早餐供应。
The hotel in general was dirty very inconvenient to get to the top floor and front desk staff when checking out was unhelpful.
Construction in the parking lot. Bed was uncomfortable. Shower was very small. Customer service was good.
The hostess Brandy did an excellent job checking me in and making sure I had everything I needed.
Hotel is under renovation and outdated. We were put in an 'updated' room which was still run down and outdated including the tub which seemed hazardous and slippery. The ice machines were out of order as well. We feel that it should have been stated that the hotel was under construction and not quite ready to be in service. Even as we drove in the landscaping was overgrown and unkept. Should be charging less for these accommodations.
Close to the highway. Had a nice pool and clean rooms. Liked the restraint & bar on site & Starbucks!!