酒店回复: Thank you for taking the time to rate your stay with us. I apologize for not meeting your expectations.
3.0分
商务出差
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Front desk and reservations great. Inside was old but clean. Ice maker out of service on 4th floor. Bed was lumpy. Right side was worn. So I slept sideways. Bathrooms very clean Hotel floor needs updated. Breakfast was all sugar options. More health options needed. Coffee was good.
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酒店回复: Thank you for taking the time to rate your stay with us. I apologize for not meeting your expectations. I will share your comments with the Host.
5.0分
情侣出游
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The rooms are spacious and well maintained. We were most impressed with the front desk staff. They are so knowledgeable about the local area and were able to help us with all of our needs. We would like to thank the wonderful woman who worked the night shift. She deserves a raise. Thank you so much.
Tim McKenna
USAF (ret)
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酒店回复: Thank you for taking the time to rate your stay with us and the perfect score. We strive to provide our guests with an excellent experience and enjoy hearing when we meet that goal.
2.0分
其他
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The rooms had a very musty, moldy smell. We figured out that it was most likely due to the fact that the bathrooms did NOT have exhaust fans to pull moisture out so the dampness caused a bad odor in the carpets. I would think that exhaust fans are mandatory requirements by the health department. if mold spores are present that is very unsafe. ? The elevator and halls were in need of repairs and upkeep. The website states "pet friendly" but puts the $75 NONREFUNDABLE fee in very small print so it is not realized until after reservations are made. Perhaps there should be a dropdown menu added for pets within the # of rooms/guest registration page. The location is good, close to interstate access, mall and restaurants. The breakfast was average, items were not refilled as frequently as needed.
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酒店回复: Christla -Thank you for taking the time to leave us a review. Because of this type of review, I have no way of knowing what room you were in and no way to research your issues. I do apologize we were unable to meet your expectations. As you can see from our other reviews, this is not a common experience as we take great pride in our property and work hard every day to make sure our guests know it. We hope you give us the opportunity to prove this to you should your travels ever bring you back to our area. Safe travels.
5.0分
其他
Nice older hotel. very clean. Polite helpful staff. I said average just because it's an older Hampton Inn.
5.0分
其他
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Wonderful
We visit the area a lot and had stayed at another hotel every time. Now that we have stayed here we will not stay anywhere else. The staff is friendly and accommodating and the rooms, lobby and commons areas are very clean.
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酒店回复: Thank you for taking the time to rate your stay with us and the perfect score. We strive to provide our guests with an excellent experience and enjoy hearing when we meet that goal.
2.0分
商务出差
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The room was dirty, visibly dusty and the carpets needed to be cleaned around the edges. Chair in the room was stained with God knows what. Definitely not worth the rating over 8.
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酒店回复: Thank you for taking the time to rate your stay with us. I apologize for not meeting your expectations. I will share your comments with our Host. We appreciate your feedback and business.
4.0分
情侣出游
I liked the convenience and location for my stay
The bathroom did not have ventilation and therefore smelled musty.
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酒店回复: Thank you for taking the time to rate your stay with us. We appreciate your feedback and business. Please visit us again.
5.0分
其他
Great place to stay
Excellent service. Very clean and breakfast was well done.
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酒店回复: Thank you for taking the time to rate your stay with us and the perfect score. We strive to provide our guests with an excellent experience and enjoy hearing when we meet that goal.
4.0分
情侣出游
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Hotel is right on the edge of showing it obvious age but as always Hamptons are clean !
Breakfast was disappointing and the staff was less than enthusiastic about restocking anything. To their credit there was a pack of kids in a travel ball team that destroyed the area and wasted a lot of food.
Overall everything was fine.
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酒店回复: Thank you for taking the time to rate your stay with us. We appreciate your feedback and business. Please visit us again.
好的
Front desk and reservations great. Inside was old but clean. Ice maker out of service on 4th floor. Bed was lumpy. Right side was worn. So I slept sideways. Bathrooms very clean Hotel floor needs updated. Breakfast was all sugar options. More health options needed. Coffee was good.
The rooms are spacious and well maintained. We were most impressed with the front desk staff. They are so knowledgeable about the local area and were able to help us with all of our needs. We would like to thank the wonderful woman who worked the night shift. She deserves a raise. Thank you so much.
Tim McKenna
USAF (ret)
The rooms had a very musty, moldy smell. We figured out that it was most likely due to the fact that the bathrooms did NOT have exhaust fans to pull moisture out so the dampness caused a bad odor in the carpets. I would think that exhaust fans are mandatory requirements by the health department. if mold spores are present that is very unsafe. ? The elevator and halls were in need of repairs and upkeep. The website states "pet friendly" but puts the $75 NONREFUNDABLE fee in very small print so it is not realized until after reservations are made. Perhaps there should be a dropdown menu added for pets within the # of rooms/guest registration page. The location is good, close to interstate access, mall and restaurants. The breakfast was average, items were not refilled as frequently as needed.
Nice older hotel. very clean. Polite helpful staff. I said average just because it's an older Hampton Inn.
Wonderful
We visit the area a lot and had stayed at another hotel every time. Now that we have stayed here we will not stay anywhere else. The staff is friendly and accommodating and the rooms, lobby and commons areas are very clean.
The room was dirty, visibly dusty and the carpets needed to be cleaned around the edges. Chair in the room was stained with God knows what. Definitely not worth the rating over 8.
I liked the convenience and location for my stay
The bathroom did not have ventilation and therefore smelled musty.
Great place to stay
Excellent service. Very clean and breakfast was well done.
Hotel is right on the edge of showing it obvious age but as always Hamptons are clean !
Breakfast was disappointing and the staff was less than enthusiastic about restocking anything. To their credit there was a pack of kids in a travel ball team that destroyed the area and wasted a lot of food.
Overall everything was fine.