酒店回复: Dear Tanyingxm Thank you for taking your time to give us your review. We are glad to hear that you enjoyed your stay with us. Please come and visit us again for another great stay ! Kind regards, Charmain Holiday Inn
酒店回复: Dear Joyce,Thank you very much for your wonderful review and for taking the time to share your detailed feedback.We’re delighted to hear you enjoyed your stay overall and especially appreciate your high scores for cleanliness, surroundings, and service — it means a lot to our team to know you had an amazing experience. We also appreciate your constructive comments regarding price, menu variety, and the distance to the train station. Your input helps us understand what matters most to our guests, and we will certainly share your thoughts with the relevant departments as we continue to look for ways to enhance the guest experience. Thank you again for choosing to stay with us — we hope to welcome you back soon!Kind regards,CristinaFO Supervisor
酒店回复: Good morning,Thank you so much for your kind feedback — we’re delighted you enjoyed your stay.It’s wonderful to hear that you found the room comfortable (if a little compact) and relatively new, and that our team at the front desk provided a warm welcome. We strive to make a countryside motel setting feel friendly and relaxed, and we’re glad that came through.We’re also pleased you appreciated the convenient location — with a large supermarket and petrol station nearby, and an easy drive‑in given the motorway junction. To clarify on the parking fee: our overnight parking charge of £5 helps us maintain the lot (light / security / upkeep) while keeping our room rates competitive.Thanks again for taking the time to share your thoughts. We hope to welcome you back on your next trip to the Cotswolds countryside!Kind regards,CristinaFront Desk Supervisor
酒店回复: Good morning,We’re pleased to hear you found our location convenient and that our facilities met your expectations — we strive to keep everything in top condition so it’s great to know it made a positive impression.We also appreciate your comments about the breakfast. While we aim to offer a satisfying start to the day, we understand that more variety would really elevate the experience. We’ll look into expanding our breakfast options so there’s something for everyone.Thanks again for recommending us. We hope to have the pleasure of welcoming you back on your next trip!Kind regards,CristinaFront Office Supervisor
酒店回复: Thank you very much for taking the time to share your detailed feedback. We’re glad to hear that you enjoyed the peaceful surroundings of our hotel as well as the warm hospitality of our team. Your kind words about our friendly staff mean a lot to us.It’s great to hear that you found the breakfast selection enjoyable and we're pleased you had a good base for visiting the Cotswolds and hope you made some wonderful memories during your trip.Thank you again and we hope to welcome you back in the future!Kind regards,Ondrej StastnyOperations Manager
酒店回复: Reply from the property:Dear Guest,Thank you so much for taking the time to share your experience with us. We’re delighted to hear that you found our pricing to be excellent value and that you enjoyed the delicious and generous pizza and chicken wings.It’s wonderful to know that the complimentary drinks, snacks, and indulgent extras in the family room added something special to your stay. We’re especially glad our team could prepare a thoughtful takeaway breakfast for you—complete with a sandwich, water, fruit, and snacks—when you needed to leave early. It makes us incredibly proud that our service came through for you.Thank you again for your kind comments and for recognizing our team’s efforts. We hope to have the pleasure of welcoming you and your family back in the future—perhaps with a relaxing breakfast on-site!Sincerely,CristinaFront Office Supervisor
酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We’re glad to hear that your stay “was a good stay” and that our hotel met your expectations in terms of hygiene, facilities, and service. We look forward to welcoming you back and making your next stay even more memorable!Sincerely,CristinaFront Office Supervisor
房间很宽敞，卫生，餐厅可供选择的种类多，味道不错。
这个价格，在郊区来说算比较贵。环境很好，如果餐单能丰富一点更好。距离火车站的距离有点尴尬，有的司机会取消订单。
因为去科希沃尔德所以预定了这个酒店，前台印度人态度很不错，乡下的酒店果然比伦敦的要热情，房间不大，还算比较新的，附近有加油站和大超市，停了一晚的车费用是5磅
酒店在类似服务区的地方，交通方便，配套有餐饮超市等，酒店设施很新。早餐品种不多，标准的英式。整体推荐！
想去科茨沃尔德游玩，根据皇堡车客服小伙推荐，住在这里，离科茨沃尔德还有将近35分钟车程。宾馆外部环境很安静，客房之间隔音总是差点，服务员都很友善，见面都会打招呼。房间望出去都是绿色草地。
房间内没有洗漱牙刷之类，拖鞋也没有，都要自带，洗手液和沐浴露通用一瓶。房间设施很简单，房间也不大住2个人，在英国，还算是性价比高的。
早餐品种不多，面包🥯咖啡，蔬菜有黄瓜，蘑菇，豆类等。
酒店位置一般，不过性价比高，正好碰到周日，仅有步行可以去的超市不到5点就关门了，在酒店26￡点的披萨和鸡翅，味道也不错，分量还比较足，家庭房有免费的饮料，酒水，零食，整好搭配。由于第二天7点就要出发吃不了早餐，给酒店前台说了之后还专门为我们准备了带走的早餐，一个三明治，一瓶水，还有水果和一些零食。服务还是很好。
建议check-in 避开看起来是印度人的接待员，一家四口分层两间房住，三个大行李箱，跟他说明了希望提供相近的两间房，而且酒店没有电梯搬箱子很吃力，尽量是一楼，反复问了几次都说他已经尽力了，没有一楼，也没有隔得近的。但是排在我们后面check-in 的住进了一楼。原想着可能是因为我们要两间一楼不够，只要隔得近也行吧，结果等我们把箱子搬上楼，发现房间不但非常偏远，还是上楼以后走到走廊尽头，一间左拐，一间右拐，差不多就是隔得最远的了。而且这件酒店位置偏远，不像是住满的，果然再下楼坚持交涉，我们其中一间的左右好几间都是空房间。
酒店很棒，也很干净，我很喜欢泳池区。哦，食物也超好吃，我和我伴侣都很喜欢。总的来说，这次体验很不错。
除了前台一位女士（我不想提她的名字）的态度外，其他都很好。另外，房间里只提供一瓶水，即使住了两位客人也是如此。如果我们要求再加一瓶，他们会说需要购买。我们每晚支付87英镑，只是为了住一晚，却没有额外的服务——甚至连免费的水都没有。
和预期的差不多，无论环境、服务、设施还是卫生都还行，就是一家标准的假日酒店，既不出意外也没有惊喜，反正住得可以。