酒店回复: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office ManagerHotel Mercure Napoli Centro Angioino
酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Front Office ManagerHotel Mercure Napoli Centro Angioino
酒店回复: Dear Guest,We thank you for sharing your opinion, but we would like to clarify what happened.Our staff was neither rude nor unhelpful: they simply fulfilled their legal obligations with the utmost care. Your reservation was for two people, but you attempted to admit a third person without completing the required registration.Please note that, due to public safety regulations, all hotel guests must be registered with a valid ID. Furthermore, a third person was not permitted in the room you booked, especially if they were not declared at the time of booking.Our sole objective is to ensure the safety, compliance with the rules, and comfort of all guests. We apologize that you perceived the situation differently, but the staff's behavior was correct and compliant with legal requirements.Kind regards,Front Office Manager Hotel Mercure Napoli Centro Angioino
酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Front Office ManagerHotel Mercure Napoli Centro Angioino
4.0分
标准双床房
家庭亲子
设施：房间不算太大，但是有阳台望出去是典型的那不勒斯风格还是不错的
卫生：厕所的卫生情况一般，但是房间整体还可以
环境：在码头旁边交通很方便
服务：前台的大叔非常友善，还帮我们定了出租车，凌晨5:00去机场
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酒店回复: Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Napoli Centro Angioino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Front Office ManagerHotel Mercure Napoli Centro Angioino
在那不勒斯中转，就是普通商务酒店，但是安全便宜
房间非常小，特别小，洗手间也很小，淋浴在马桶上面。但前台服务还不错，位置很好，距离码头很近交通很方便
我强烈推荐这家酒店。酒店地理位置优越，就在市中心，靠近邮轮码头和新堡，所以离历史景点和购物区都很近。员工非常友好高效，而且都会说英语。我喜欢餐厅的屋顶露台，景色很美。我觉得酒店应该允许带狗入住，因为我离开餐厅的时候看到有人带着狗往餐厅走去。
和国内7天连锁类似，房间有大窗户和小阳台，挺干净的，如大家所说洗澡水很小。
位置非常好，楼下就是地铁口 到那不勒斯哪里都很方便。
街对面的pizza餐厅难吃又宰客，不要去。
酒店服务非常差，订了一个标准间 因为我们带了孩子，两个纹着很深眼线的前台大妈很凶的叫住了我们，态度十分恶劣，可能和当地民风有关。后来被勒令再订一个单人间。整个过程让人体验非常糟糕
房间非常小，服务一般，除了前台，员工基本不会英语，两次出门的时候电梯都不能使用，第二次请清洁工下到一楼，再按向上⬆️才把提着行李的我们送下楼。晚上窗外摩托车轰鸣，还好门的隔音还行。
设施：房间不算太大，但是有阳台望出去是典型的那不勒斯风格还是不错的
卫生：厕所的卫生情况一般，但是房间整体还可以
环境：在码头旁边交通很方便
服务：前台的大叔非常友善，还帮我们定了出租车，凌晨5:00去机场
因为出差住了这家酒店，地理位置很好，早餐也很棒。下次出差还会再来，同事们也都挺喜欢的。是个值得再住的好地方。
每年去伊斯坦布尔旅行，我都会在那不勒斯中途停留。美居酒店（Mercure Hotel）特别适合，因为它离我继续旅程的码头非常近。
我喜欢和同行的朋友或家人坐在酒店的早餐露台上，一边欣赏港口和城市风光，一边享用美味的早餐。
酒店位于市中心，交通便利。早餐时能欣赏到城堡的壮丽景色，非常棒。
附近停车有点麻烦——隔壁有个停车场，但那人骗了我们，大家一定要小心。我们说好过夜停车是15欧元，结果他输入了50欧元到刷卡机里，刷卡的时候也没给我看。
酒吧关门了，所以我们没能喝到欢迎饮品。员工们都很高效友好。