酒店回复: Thank you for the feedback, sir. In an effort to improve and become a greener facility it is true that our guest rooms are cleaned every other day when occupied. However, housekeeping daily is available upon request. The details of this are in the guest room restrooms. That being said, our public spaces are cleaned multiple times daily. I will make sure to speak with my head of housekeeping regarding this information to make sure that our standards are being upkept in all public areas. Thank you again and have a wonderful day
酒店回复: Thank you for taking the time to answer our survey and give us this feedback. We always strive for our guests to enjoy their time from beginning to end at the Hilton Garden Inn Milwaukee Airport. We are sorry to hear that your experience with us did not hold up to the standard we strive for in all departments. We will make sure to take this feedback and use it to help improve our services for all our guests
酒店回复: Thank you for taking the time to answer our survey and give us this feedback. We always strive for our guests to enjoy their time from beginning to end at the Hilton Garden Inn Milwaukee Airport. We are sorry to hear that your experience during the booking process was so frustrating and hope to better serve you in the future.
酒店回复: Thank you so much for the kind words! We will make sure to pass this along to our entire team. We are happy that you enjoyed your stay at the Hilton Garden Inn Milwaukee Airport and we hope to see you again soon!
房间还可以,在这边相对已经不错了。赶上了暴雪,在外面抽烟就不方便了,没雨棚。早餐有点坑,定的是含早,餐厅又收了一份,回头还得跟前台说才消掉。
酒店地理位置便利且安静。前台人员非常友善热情,房间也很宽敞干净。
设施:有点旧,但美国酒店都一样
卫生:还行
环境:还行
服务:还行
无可挑剔,早餐虽然简陋些,15$一人,但诚意满满。
客人停车每晚10$,但可以向酒店申请免除,这一点让我们很意外。
无论设施卫生环境都一般般,服务还不错。在美国通胀的情况下,这个价格就算性价比还可以了。
典型的美国快捷酒店
入住时,我被告知房间每隔一天才会打扫一次。此外,汽车旅馆停车场每天收费 10 美元!这是一家机场汽车旅馆,不在市中心,也不靠近任何景点。由于缺乏清洁,大厅里堆满了废纸篓、用过的毛巾,看起来很糟糕。我再也不会住在这里了。
不幸的是,这家酒店的客户服务太糟糕了。前台工作人员没有仔细寻找我的预订,导致我差点睡在车里,即使我出示了收据,证明房费已全额支付,他们还是拒绝在晚上 10 点给我安排房间。我不得不重新购买一间新房间。最终,他们找到了预订并退款,错误才得以缓解。
我的投诉不是希尔顿,而是使用 ******* 预订。这是我第二次也是最后一次被坑。我必须提前一天返回佛罗里达,所以我不得不取消
机场酒店的一晚预订。如果我直接通过希尔顿预订,他们会给我一笔积分,以便将来在另一家希尔顿酒店使用。但 ******* 不这样做。我必须在 10 月 1 日之前取消 6 号的预订。我活到老学到老。
在飞往南卡罗来纳州查尔斯顿与姐姐见面之前,我在这里住过。我很高兴机场班车准时,让我有充足的时间赶上航班。房间干净舒适——完全满足我的需求!我强烈推荐这家酒店!我会再次入住!