酒店回复: Thank you for taking the time to share your thoughts regarding your recent stay. Your feedback has been shared with our leadership team.
5.0分
家庭亲子
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翻译提供方：Google
一切都很好我很高兴
4.0分
其他
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I love it to be here but the breakfast was not good at all ..they charged me 60 for 2 adult and 2 kids.. with that money i could go somewhere elseand better options
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay at Delta Hotels Mount Pleasant. We are delighted to hear that you enjoyed your time with us, but we are genuinely sorry to learn that the breakfast did not meet your expectations.We understand that dining options are an important part of any stay, especially for families. Your comments about the value and variety of our breakfast offerings are invaluable, and we will certainly take them into consideration as we strive to enhance our guest experience. We appreciate your honest input and hope to have the opportunity to welcome you back for a more satisfying experience in the future.
2.0分
其他
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Staff eating at the front desk! 2nd visit there no microwave in the room. Wasps nest outside. No knowledge of what tickets given out were for. Unprofessional dress. Some house keeper spoke no English.
3.0分
家庭亲子
Staff was very helpful. There was no hot water but, eventually they got it back working. Property was very clean inside and out.
我旅行时被多收了费用，酒店当时承诺在我退房前会将多收的钱退还给我。现在都快一个星期了，我还没收到那笔钱。
工作人员非常好，特别感谢 Yaniz。
酒店非常干净舒适，早餐也很棒。
令人毛骨悚然的是，办理入住时，第一次走进房间，电视就开着，播放着酒店的频道，屏幕上还显示着我的名字。真让人不爽。
酒店很漂亮，但当时客满，所以浴室不太干净，毛巾也等了很久才送来。前台不知道怎么加我的万豪积分。
大约五年前我住在那里的时候，那是一家比较扎实、端庄的酒店，但买下来装修后，它就变成了一家非常便宜的酒店。早餐也很遗憾没有火腿香肠之类的，本来以为是新冠疫情的影响，本来以为如果有早餐（免费）就好了，但是一个看起来像个小伙子的年轻人兼职工人...我被收取了 8 美元。我本来打算以后和一群人一起住，但我认为我不能使用这家酒店。
一切都很好我很高兴
I love it to be here but the breakfast was not good at all ..they charged me 60 for 2 adult and 2 kids.. with that money i could go somewhere elseand better options
Staff eating at the front desk! 2nd visit there no microwave in the room. Wasps nest outside. No knowledge of what tickets given out were for. Unprofessional dress. Some house keeper spoke no English.
Staff was very helpful. There was no hot water but, eventually they got it back working. Property was very clean inside and out.