酒店回复: Dora, the feedback about your recent visit is appreciated, and the experience described is certainly not the goal for any guest. The team strives to meet expectations and provide a comfortable environment. Thank you for bringing your observations to attention.
酒店回复: Simon, thank you for sharing your feedback. Your concerns about the room service and breakfast selection are noted. The property's team is always looking for ways to enhance guest satisfaction.
3.0分
家庭亲子
原文
翻译提供方：Google
除了大堂，酒店的其他部分都令人失望。餐饮区很糟糕。破旧不堪，无人维护。
无论如何我们都不会再来
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酒店回复: Lynne, thank you for sharing your thoughts. It's regrettable that certain aspects of your visit did not meet your expectations. Your feedback is appreciated and will help in our ongoing improvements. Safe travels on your future adventures.
酒店回复: Nous nous excusons pour la gêne occasionnée et allons discuter de ce problème avec le service d'entretien ménager, ce n'est certainement pas la qualité du service que nous fournissons dans cet établissement.
The hotel was recently renovated (completed in August 2025). During our stay, It was very clean and quiet. Staff was very friendly and helpful. I would definitely book this hotel again.
3.0分
其他
This hotel was packed with young kids. From 5 years old to teens. Running the halls and screaming all night long.
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酒店回复: Lisa, thank you for bringing this to our attention. We're sorry your experience wasn't as expected, and your comments have been shared with our team. Your feedback is important as we look for ways to enhance the guest experience.
挺好的
他们应该更加关注顾客的需求。我预订的是带特大床和沙发床的套房。他们给我安排了308房间。房间确实有一张特大床，但沙发不是沙发床。睡在地板上真是太让人郁闷了。
公寓还可以……他们不是每天都打扫。我们不得不告诉他们打扫房间（他们只是清空垃圾……）。早餐“还可以”。从过去几年开始，早餐更便宜，选择也更少。他们不回收 :-(
除了大堂，酒店的其他部分都令人失望。餐饮区很糟糕。破旧不堪，无人维护。
无论如何我们都不会再来
可以做得更好
停留一星期。毛巾经常短缺（即使我们想保留用过的毛巾，酒店也把它们收回来，我们就用完了）。有时房间没有被建造是没有明显原因的。早餐变化很大，比如如果我的伙伴早上 7 点去，有些食物就没有补充，所以当我早上 7:30 左右去那里时，食物已经没有了。他的沐浴露和洗发水用完了，当有人问他时他就走了。
前台人手不足，前台工作人员大部分时间都在办公室而不是协助客人。电视没有信号。前台说他们会打电话，没有服务，没有跟进，早餐没有牛奶，尽管街对面有一家娃娃。没有用于拉出沙发的床单、凹痕和滥用的器具。建筑物正在进行翻修……不应该开放或至少不应该靠近楼层。灰尘多，脏。客房服务人员非常友善。再也不会......我对万豪酒店有更多期望
我们喜欢住在这里，尽管我们所在的二楼正在进行翻修，但这里整洁又安静。我选择这个地方是因为它有一个篮球场。我们在那里的时候，我的孩子们就在那里打篮球。迫不及待地想回来再次住在这里！
缺点：网络很差，水也不热。这是短暂的停留，所以我们没有大惊小怪。
积极的一面：其他一切都很棒。
我们之前住过这里，非常棒。也许这个周末我们遇到问题只是侥幸。
The hotel was recently renovated (completed in August 2025). During our stay, It was very clean and quiet. Staff was very friendly and helpful. I would definitely book this hotel again.
This hotel was packed with young kids. From 5 years old to teens. Running the halls and screaming all night long.