The room was fine but the lady at the front counter was uninterested in helping us or talking to us
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酒店回复: Dear Ryley, thank you for bringing your experience to our attention. We are sorry to hear about the issues you encountered with our front desk staff during your recent interaction. We are taking your feedback seriously and have addressed this with our team to ensure a more welcoming and efficient experience moving forward. We hope you will give us another opportunity to provide you with the high level of service you expect and deserve
5.0分
其他
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The Air Conditioning was broke. They tried to fix it. Transferred us to another room with help. Very prompt when I reported it staff were very pleasant.
Would recommend this hotel.
My go to place to stay while travelling.
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酒店回复: Hearing that you had a comfortable stay is wonderful news to us. Thank you for your positive feedback, and we look forward to welcoming you back for another relaxing visit
5.0分
其他
Good
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酒店回复: Thank you so much for the perfect score! We're glad you had a good stay and hope to welcome you back soon!
离机场很近，非常方便。早餐也很好吃。如果还有机会的话，我还会再来的。
额外设施的服务不太好，需要自己下楼去前台拿补给品。早餐也没有准时在六点供应，晚了半个小时。有些客服人员对孩子不太友好，早餐后的清洁工作也做得不到位。
不会再来这家酒店了，房间很脏，从空调、窗帘、床上用品到微波炉都一塌糊涂。甚至能听到楼上的脚步声，太让人失望了。
我们住了将近一周，早餐每天都一样，完全没变化。松饼有点干。
有点奇怪的是，我们得去前台报房间号才能拿到泳池毛巾。大多数酒店都会把毛巾直接放在泳池边上。
房间湿度不足，通风系统老旧，窗户打不开。
前台服务实在不敢恭维，尤其是接待员和令人尴尬的入住流程。
这次出差住了四晚。房间干净整洁，前台工作人员热情友好，乐于助人。
酒店位置靠近机场，正合我意。总体来说很不错。
房间的咖啡冲泡壶都是灰尘，没洗过的感觉，隔音超差
The room was fine but the lady at the front counter was uninterested in helping us or talking to us
The Air Conditioning was broke. They tried to fix it. Transferred us to another room with help. Very prompt when I reported it staff were very pleasant.
Would recommend this hotel.
My go to place to stay while travelling.
Good