酒店回复: Dear Guest,Thank you very much for staying with us and for taking the time to share your feedback with us. We appreciate your kind comments and we are very much delighted to know that you enjoyed your stay with us. We hope to welcome you back again!Sincerely,Maira AkarRooms Division Director

酒店回复: Dear Guest,Thank you very much for taking the time to share your feedback with us. We are delighted to know that you enjoyed your stay in general and we sincerely hope for the opportunity to welcoming you back in our hotel.Warm regards,Maira AkarRooms Division Director

酒店回复: Dear Zhaodexin,Thank you very much for choosing InterContinental and for taking the time to share your feedback with us. We are delighted to know that you enjoyed your stay in general and we hope for the opportunity to welcoming you back in our hotel. Sincerely,Maira AkarRooms Division Director

酒店回复: Dear Guest,Thank you so much for your kind and detailed feedback. We are delighted to hear that you enjoyed the quiet and comfortable environment, as well as the beautiful views of the park and snow-capped mountains from the higher floors — they truly are a highlight of our location.It’s also wonderful to know that our team’s warm and thoughtful service made a positive impression on your stay. Your comments mean a lot to us and will be shared with our staff as encouragement to keep delivering excellent service.We hope to welcoming you back soon and hope your next visit will be just as enjoyable.Warm regards,Maira AkarRooms Division Director

酒店回复: Dear Guest,Thank you very much for choosing InterContinental Almaty and for taking the time to share your kind feedback with us. We are delighted to know that you enjoyed your stay and found our service excellent, as well as transportation and location convenient. We hope for the opportunity to welcoming you back in our hotel.Sincerely,Maira AkarDirector of rooms

酒店回复: Dear Guest,Thank you very much for choosing InterContinental Almaty and for taking the time to share your feedback with us.We are glad to hear that you found the location convenient and the breakfast satisfactory. However, we sincerely apologize for the inconvenience caused by the lack of housekeeping service for two days, as well as the average check-in experience you encountered.Please rest assured that your comments have been shared with our team, and we are taking the necessary steps to ensure such oversights do not happen again.Your feedback is extremely valuable to us, and we truly appreciate you bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide you with a much-improved experience.Sincerely,Maira AkarRooms Division Director

酒店回复: 亲爱的客人， 非常感谢您选择洲际酒店，并分享您最近在阿拉木图洲际酒店住宿的反馈。事实上，早在 90 年代，我们的酒店就曾是安卡拉酒店和塔楼，我们非常感谢您的忠诚和再次入住。我们真诚地希望您在这里过得愉快，并希望您能给我们机会欢迎您再次入住我们的酒店。 诚挚的， Maira Akar 客房部总监