酒店回复: Thank you for your positive rating! We're glad to hear everything was fine during your stay and hope to welcome you back again soon.
2.0分
其他
No wifi in the room,
Booked for 2 bedroom, was expecting 2 bedrooms but got one bedroom with suite
展开
酒店回复: "Thank you for sharing your experience with us. We sincerely apologize for the inconvenience regarding the Wi-Fi and the room setup. We understand how important these aspects are for your stay. We will review our room descriptions to ensure they are clearer, and we’re addressing the Wi-Fi issue to improve our guest experience. We truly appreciate your feedback and hope to have the opportunity to welcome you back and provide a more comfortable stay next time."
3.0分
家庭亲子
展开
Staff are super friendly and accommodating. Breakfast.. was limited. They were out of many things. Place is dated but clean, bed is v comfy. Stars are for the staff who didn’t even bat an eye at late checkout which we appreciate so much.
展开
酒店回复: Thank you for your feedback and kind words about our staff. we're so glad they made a positive impression and that you appreciated the late checkout. We’re sorry to hear the breakfast didn’t meet expectations and will review this with our team. Your comments help us improve, and we hope to welcome you again for an even better stay.
1.0分
家庭亲子
Once they put a hold on credit card they take willingly
4.0分
其他
It was good, staff was nice and it was quiet! I'll probably start staying here for future trips
展开
酒店回复: Thank you so much for your kind words!We’re thrilled to hear that you had a good stay and that our staff and peaceful atmosphere made a positive impression. It means a lot to us to know you’re considering staying with us for your future trips — we’d be absolutely delighted to welcome you back anytime!If there’s ever anything we can do to make your next visit even more enjoyable, just let us know.
5.0分
其他
展开
Awesomeness
It was an amazing experience and we basically had a good time. The staff was great very knowledgeable and friendly not to mention helpful,great people.
展开
酒店回复: Thank you so much for taking the time to share your experience with us!We’re absolutely delighted to hear that you had such a wonderful stay. Knowing that you enjoyed your time here and found our staff to be knowledgeable, friendly, and helpful truly means a lot to us. We believe that great service is at the heart of a memorable hotel experience, and your kind words are a lovely reminder that our efforts make a difference.It was a pleasure having you as our guest, and we hope to welcome you back again very soon for another fantastic stay. If there’s anything we can do to make your next visit even more special, please don’t hesitate to let us know.
3.0分
其他
Friendly staff. House keeping checks in the evening. Good
Possible Bedbugs: small bites on my lower leg area.
展开
酒店回复: Dear Rhona,"Thank you for your feedback, Rhona! I appreciate the kind words about our friendly staff and the housekeeping team checking in during the evening—it’s always great to hear that our service is making an impact.Regarding the concern about possible bedbugs, I’m sorry to hear about the bites you experienced. We take these matters very seriously and will investigate thoroughly to ensure the comfort and safety of all guests. Your feedback is important in helping us improve.We hope to welcome you again soon for a more comfortable stay. Thanks again for bringing this to our attention."
2.0分
家庭亲子
The room directly above us on the second floor was ridiculously noisy from 10pm- 1130pm to the point of going to the front desk to complain.
展开
酒店回复: Thank you for sharing your feedback with us. We sincerely apologize for the noise disturbance you experienced during your stay. We understand how frustrating this must have been, especially when it affected your comfort. Please know that we take such matters seriously, and we will address the issue with our team to ensure this doesn’t happen again in the future.We greatly appreciate your patience and understanding, and we hope to have the opportunity to welcome you back for a more peaceful and enjoyable stay.
1.0分
商务出差
No room was available but they did offer to look for a room.
住得很舒服，酒店设施有点老旧，但整体感觉非常温馨。员工很友好。
一切都很好
No wifi in the room,
Booked for 2 bedroom, was expecting 2 bedrooms but got one bedroom with suite
Staff are super friendly and accommodating. Breakfast.. was limited. They were out of many things. Place is dated but clean, bed is v comfy. Stars are for the staff who didn’t even bat an eye at late checkout which we appreciate so much.
Once they put a hold on credit card they take willingly
It was good, staff was nice and it was quiet! I'll probably start staying here for future trips
Awesomeness
It was an amazing experience and we basically had a good time. The staff was great very knowledgeable and friendly not to mention helpful,great people.
Friendly staff. House keeping checks in the evening. Good
Possible Bedbugs: small bites on my lower leg area.
The room directly above us on the second floor was ridiculously noisy from 10pm- 1130pm to the point of going to the front desk to complain.
No room was available but they did offer to look for a room.