酒店回复: Hola Ricardo, gracias por compartir tu experiencia. Lamentamos que la limpieza no haya estado a la altura de tus expectativas y compartiremos tu comentario con nuestro equipo.
5.0分
其他
I was only there for a few hours but staff customer service is excellent 👌 and was pretty clean inside
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酒店回复: Thank you for your feedback! We’re delighted you experienced excellent customer service and noticed the care our team puts into keeping Hampton Inn Chicago Tinley Park welcoming. We hope you’ll visit us again for a longer stay next time.
4.0分
朋友出游
The room was comfortable. House keeping needs to pay attention to the small details of cleaning the rooms
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酒店回复: Thank you for sharing your feedback. We’re sorry your experience wasn’t as expected, and your comments about room cleanliness have been shared with our team for review. We appreciate you letting us know and will continue working to ensure a better visit next time.
4.0分
情侣出游
The room was comfortable. Breakfast was very good with scrambled eggs, bacon, potatoes, etc. The staff was very nice.
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酒店回复: Thank you for taking the time to share your review. We're glad to know you found the room comfortable and enjoyed the breakfast selection. It's also heartening to hear of your positive interactions with our team at Hampton Inn Chicago Tinley Park. We'd love to welcome you back again soon.
5.0分
其他
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Would book again
The room was clean but could have been better. Check in was a little shaky due to card machine not working properly. Front desk clerks were nice and super helpful. I didn't eat the breakfast just wasn't hungry. Overall I would book this hotel again.
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酒店回复: Kim, thank you for sharing your feedback. We're glad you found your room comfortable and appreciated our helpful team members. Your comments about the check-in process and cleanliness are helpful as we look for ways to enhance our guest experience. We hope to welcome you back on your next visit.
3.0分
其他
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Was an okay stay. Booked a king, but when I checked in was told no king rooms were available. Had to settle for 2 queens. Previous guest’s items were left in fridge. Otherwise room was comfortable & seemed clean. The shampoo dispenser in the shower was empty, so that was an inconvenient.
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酒店回复: Elizabeth, thank you for sharing your feedback. We're sorry your experience wasn't as expected, particularly with the room assignment and in-room details. Your comments have been shared with our team so we can improve the stay for future guests. We appreciate you letting us know and hope you’ll consider visiting again.
5.0分
其他
The breakfast menu included a hot breakfast that tasted great. There was ample parking. The staff was friendly. The room was nice and clean.
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酒店回复: David, it’s wonderful to hear you had a great time at Hampton Inn Chicago Tinley Park. The team is glad you enjoyed the breakfast and found the accommodations clean and welcoming. We hope to welcome you back soon!
1.0分
其他
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Smelly rooms, dirty carpet, carpets need to be replaced. I booked 2 rooms. One of my rooms doesn’t have a microwave. I only get hot water in my bathroom sink/ when i wanted cold water. The water doesn’t run.Seems like the hotels staff didn’t inspected the room before guests arrived. Needs a lot of improvement for the hotel. Me and my families can’t enjoy ours stays.
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酒店回复: SAWINEE, thank you for sharing your experience. The observations about the accommodations and amenities will be reviewed internally to ensure a better experience for future guests. The feedback about the atmosphere and condition of the rooms, as well as your comments regarding the amenities and water, are noted and will be taken into account as the team continuously works to improve the property.
4.0分
其他
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I felt the property was rundown and old. Room furniture like from a garage sale 😬 sorry. The staff was great and bed confortable so that made it a fine stay. No full length mirror …
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酒店回复: Susan, thank you for sharing your thoughts. It’s great to know you found the bed restful and our team members welcoming during your stay at Hampton Inn Chicago Tinley Park. Your feedback regarding the furnishings and amenities is appreciated, and your comments help ensure a better guest experience moving forward.
2.0分
其他
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The hotel suffered some kind of water damage recently. Genius put us in room 102, right next to the damaged room(s). Musty, wet floors, horribly humid, and fans blasting all day/night. Thanks for a terrible nights stay.
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酒店回复: Scott, the recent conditions you described are not typical and the team understands how important a comfortable environment is for every guest. Efforts are ongoing to ensure accommodations remain pleasant for all visitors. Thank you for sharing your feedback.
糟糕透了，入口处的一切都很脏
I was only there for a few hours but staff customer service is excellent 👌 and was pretty clean inside
The room was comfortable. House keeping needs to pay attention to the small details of cleaning the rooms
The room was comfortable. Breakfast was very good with scrambled eggs, bacon, potatoes, etc. The staff was very nice.
Would book again
The room was clean but could have been better. Check in was a little shaky due to card machine not working properly. Front desk clerks were nice and super helpful. I didn't eat the breakfast just wasn't hungry. Overall I would book this hotel again.
Was an okay stay. Booked a king, but when I checked in was told no king rooms were available. Had to settle for 2 queens. Previous guest’s items were left in fridge. Otherwise room was comfortable & seemed clean. The shampoo dispenser in the shower was empty, so that was an inconvenient.
The breakfast menu included a hot breakfast that tasted great. There was ample parking. The staff was friendly. The room was nice and clean.
Smelly rooms, dirty carpet, carpets need to be replaced. I booked 2 rooms. One of my rooms doesn’t have a microwave. I only get hot water in my bathroom sink/ when i wanted cold water. The water doesn’t run.Seems like the hotels staff didn’t inspected the room before guests arrived. Needs a lot of improvement for the hotel. Me and my families can’t enjoy ours stays.
I felt the property was rundown and old. Room furniture like from a garage sale 😬 sorry. The staff was great and bed confortable so that made it a fine stay. No full length mirror …
The hotel suffered some kind of water damage recently. Genius put us in room 102, right next to the damaged room(s). Musty, wet floors, horribly humid, and fans blasting all day/night. Thanks for a terrible nights stay.