酒店回复: Dear Valued Guest,Thank you so much for taking the time to share your wonderful experience at Pan Pacific Whistler!We are delighted to hear that our convenient location enhanced your skiing trip and that you were pleased with the newly renovated rooms and facilities. It’s especially gratifying to know that our attentive housekeeping service and fully equipped kitchen met your expectations, offering the convenience of home during your stay.It brings us great joy to learn that the design of the fireplace and multifunctional bed added to your comfort and satisfaction.We look forward to welcoming you back for another exceptional stay during your next ski trip or visit to Whistler!Warm regards,Pragya GuptaNight ManagerPan Pacific Whistler
酒店回复: Dear Valued Guest,Thank you for your kind feedback! We are thrilled to know that you enjoyed the environment and found our service to be satisfactory. Your positive remarks inspire us to continue providing the best experiences for our guests.We look forward to welcoming you back for another wonderful stay at Pan Pacific Whistler!Warm regards,Pragya GuptaNight ManagerPan Pacific Whistler
4.7分
低层两卧室套房
家庭亲子
房间还可以。地毯比较旧。
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酒店回复: Dear Valued Guest,Thank you for your review! We are happy to hear that you enjoyed your stay with us. We look forward to welcoming you back soon. Warm regards,MathildeGuest Experience Manager
很满意!去滑雪,这家酒店就在缆车边上,非常方便,房间看上去新装修,服务非常好,每天都打扫卫生,会帮忙收床架和开洗碗机,床虽然是收起来的,但是放下来很方便,床垫也合适,沙发也是一张床,理论上能睡更多人,空间留出来后,加大了厨房的面积,厨房设施非常齐全,炉头、吐司炉、冰箱甚至洗碗机全都有,做饭没问题!房间虽然不大但还有壁炉,声音也不大,非常满意的一次住宿!
房间干净服务周到,环境优美!
酒店地理位置绝佳,算是村子里最好的之一,整体酒店不错,但床的布局很奇怪(小心地上的尖角)。一些非常基本的东西,比如免费的瓶装水或去泳池的拖鞋都没有提供,而且有些设施因维护而关闭了。
我九月初在惠斯勒泛太平洋酒店住了一段时间,那时夏天刚接近尾声。酒店地理位置绝佳,就在通往黑梳山的主缆车附近,步行即可到达众多餐厅和酒吧。隔音窗效果很好,完全听不到附近酒吧的喧嚣,确保了我有一个宁静的住宿体验。套房设施齐全,有一个完整的厨房,非常适合自己做饭。酒店还贴心地赠送了一瓶葡萄酒,作为我们蜜月的惊喜,真是个不错的细节。我非常感谢酒店的热情款待,将来如果再来,我一定会再次选择入住泛太平洋酒店。
整体体验不错。我特意要求房间不要靠近电梯,结果却被安排在电梯正对面,晚上有点吵。
环境:不错,服务也很满意
房间还可以。地毯比较旧。
房间不错,但需要一些小修小补。浴室排气扇坏了,咖啡机也出了故障。冰箱里的咖啡奶泡又老又酸。早餐很一般,吐司上竟然没有果酱。我跟退房服务员提到这件事,她说这是第三方提供的,她无法补偿我们支付给酒店的50多美元。
办理入住的服务员非常热情好客。
除非酒店做出改进,否则我不会再去那里了。
优点,但略有不足
总而言之,我们非常喜欢这间套房,强烈推荐这家酒店。然而,入住时,接待员试图给我们安排一间小得多、设计糟糕的套房。在我们提出抗议后,他们给了我们预订的一间更大的套房,我们非常喜欢。
房间本应是山景房,他们也为此额外收费,但实际上并没有山景。他们说会退款,但我退房时不得不再次向工作人员解释情况,几天过去了,仍然没有收到退款。