酒店回复: I want to thank you for choosing the Fairfield Inn & Suites during your visit to Muskogee, Ok.It is always encouraging to hear that we have done our best meeting the standard of quality and hospitality for our valued guests, such as YOU! We do realize that our property is starting to show her age a little and are looking for upgrades in the near future. Your review has been shared with our staff so they too can be encouraged by hearing that our team delivered another wonderful experience. We appreciate you taking the time to let us know about your stay!
酒店回复: I want to thank you for choosing the Fairfield Inn & Suites during your visit to Muskogee, Ok.It is always encouraging to hear that we have done our best meeting the standard of quality and hospitality for our valued guests, such as YOU! Your review has been shared with our staff so they too can be encouraged by hearing that our team delivered another wonderful experience. We appreciate you taking the time to let us know about your stay!
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房间是无障碍客房。干净宽敞。唯一配备无障碍淋浴的房间是特大床套房。我们需要一间带大床的房间。浴缸有扶手,但淋浴座非常老旧。它是用AAaA pièe做的。
酒店很吵,我根本没睡着。门砰砰地响,人们拿冰块的声音也很大,我能听到楼上的人跺脚的声音。床垫也凹凸不平。没有有线电视,即使是最基本的频道也几乎收不到,就像遥控器一样。遥控器几乎不能用。酒店的网络也断了一段时间。
我换到的第二个房间,冰箱坏了。
换房间是因为第一个房间的马桶冲不了水,冲了三次甚至更多。
工作人员很热情,第二次帮我换了另一个房间。
我大约一个月前住过这里。上次的住宿体验很棒。但这次有几件事让我很失望。我的床垫状况很糟糕(204房间)。我通常仰卧睡觉,但因为床垫太差,我被迫侧卧,整晚都不舒服。早上有空的时候,我本来想去健身中心看看,但不幸的是,外面的两台跑步机都坏了 :(
这次的体验不太好,以后可能不会再住了。
客服人员热情友好,无可挑剔。他们真的非常理解我。我离职后,账单出现了错误,团队立即介入处理并进行了核对。在我看来,这些女士们先生们应该加薪。
很棒的住宿体验
入住体验还行。房间一如既往地棒,不知道是我的错还是酒店的错,但住残疾人房间感觉有点奇怪
房间很干净,但问题是浴室的水槽漏水,我不得不用所有的毛巾加上我自己的毛巾来防止水进入房间,因为房间地板全是湿的。
前台工作人员把我们的大床房降级为大床房。第二天,另一个人试图告诉我们,降级是“升级”。
再也不住这家酒店了……
房间里的窗帘没有熨烫,周四早上也没有打扫房间,因为我离开房间时,打扫人员说她不会说英语,所以她没法打扫房间,也没法提供干净的毛巾。房间里的电话坏了,游泳池也关闭了。第二天,由于下雨,房间里出现了蚂蚁,我被换到了另一个房间。只有一部电梯能用……大堂很漂亮,但房间需要大修。
闻起来怪怪的,但很干净
工作人员很友好,乐于助人,我的房间也很漂亮。房间里闻起来有点像体味和空气清新剂的味道,健身房也有一股怪味。我想要其他设施,比如游泳池和热水浴缸,网站上说游泳池不可用,但热水浴缸可用,所以我提前预订了。当我到达时,游泳池和热水浴缸都不可用,这让我有点失望。