酒店回复: WOW---Thank you for the perfect 10/10 rating!We love hearing our guests enjoyed their stay with us!We look forward to hosting you again soon!¡GUAU! ¡Gracias por la calificación perfecta de 10/10!¡Nos encanta saber que nuestros huéspedes disfrutaron de su estancia con nosotros!¡Esperamos volver a hospedarlos pronto!
酒店回复: Dear Guest,It saddens us to receive a 2-star rating. Our team is dedicated to ensuring a positive experience, and we value your feedback to make the necessary changes. Please share more details about your experience so we can address specific concerns and improve. We hope for the chance to earn your business on future travels as we strive for continuous enhancement. Thank you for your input.
2.0分
其他
原文
翻译提供方:Google
道路和走廊很吵。房间温度很难控制
2.0分
其他
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Very disappointing. After staying in other Fairfield Inns I expected the same upgrade of hotel. This hotel was not comparable to other Fairfield Inns especially based on the money I paid, nor the Holiday Inn Express. However, tge staff was very courteous. I didn't even eat breakfast there.
5.0分
其他
The hotel staff was friendly and always available. My room was clean and comfortable. The breakfast buffet had a variety of options with hot and cold foods.
酒店回复: Thank you for the great rating! We hope you return to us soon!
5.0分
其他
I enjoy staying here every time I visit DE. The rooms are nice, the beds are comfortable.
酒店回复: Thank you for the great rating! We hope to see you again soon!
1.0分
其他
Got up @ 5:45 in the morning to use the bathroom turn the light on all i saw was roaches running in the bathroom.
我们选择这家酒店是因为它的价格和包含的早餐。抵达后,我们发现一切都干净整洁。工作人员很友好,给我们指路,还推荐了晚餐地点。房间在二楼,很干净,从窗户可以看到我们停放的车。早餐比预期的要丰盛一些。
我一个星期前就取消了它,因为我不小心定错了日期。他们从来没有解决我的问题。我损失了134美元。客户服务太糟糕了。我不推荐它给任何人。
物业经理态度极差,超级粗鲁。
她在午夜 12:30 取消了我的预订,只是因为她不喜欢我的问题。
工作人员拒绝让我入住。我根本没法住。工作人员对我大喊大叫。我被迫离开。
房间需要更新,没有人来打扫,也没有人给我干净的毛巾,我不得不打电话要求他们提供,浴缸甚至没有手柄,因为水是松的,总的来说,这不是一个很好的体验,床非常硬,非常不舒服。
道路和走廊很吵。房间温度很难控制
Very disappointing. After staying in other Fairfield Inns I expected the same upgrade of hotel. This hotel was not comparable to other Fairfield Inns especially based on the money I paid, nor the Holiday Inn Express. However, tge staff was very courteous. I didn't even eat breakfast there.
The hotel staff was friendly and always available. My room was clean and comfortable. The breakfast buffet had a variety of options with hot and cold foods.
I enjoy staying here every time I visit DE. The rooms are nice, the beds are comfortable.
Got up @ 5:45 in the morning to use the bathroom turn the light on all i saw was roaches running in the bathroom.