酒店回复: WOW---Thank you for the perfect 10/10 rating!We love hearing our guests enjoyed their stay with us!We look forward to hosting you again soon!¡GUAU! ¡Gracias por la calificación perfecta de 10/10!¡Nos encanta saber que nuestros huéspedes disfrutaron de su estancia con nosotros!¡Esperamos volver a hospedarlos pronto!
酒店回复: Dear Guest,It saddens us to receive a 2-star rating. Our team is dedicated to ensuring a positive experience, and we value your feedback to make the necessary changes. Please share more details about your experience so we can address specific concerns and improve. We hope for the chance to earn your business on future travels as we strive for continuous enhancement. Thank you for your input.
Even though there looks to be some impending renovation work in the lobby, this did not impact my stay in the least. My room was very satisfactory and the shower was great and I appreciated having a shower gel dispenser available. It’s in a very accessible and convenient location too.
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酒店回复: WOW＞＞＞＞Thank you for the perfect 10/10 even with us going through some minor renovations! We are pleased to bring new and more comfortable feels to our hotel. We look forward to having you return!
4.0分
家庭亲子
Room was nice but the air conditioning was loud
Breakfast and ok. Didn’t like power eggs and bagels were hard and toaster didn’t work properly
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酒店回复: Thank you for taking the time to gave us an 8/10 rating although the air conditioning was loud and our breakfast was not to our normal standards. We love to hear of ways to improve our hotel for our wonderful guests.
我们选择这家酒店是因为它的价格和包含的早餐。抵达后，我们发现一切都干净整洁。工作人员很友好，给我们指路，还推荐了晚餐地点。房间在二楼，很干净，从窗户可以看到我们停放的车。早餐比预期的要丰盛一些。
我一个星期前就取消了它，因为我不小心定错了日期。他们从来没有解决我的问题。我损失了134美元。客户服务太糟糕了。我不推荐它给任何人。
物业经理态度极差，超级粗鲁。
她在午夜 12:30 取消了我的预订，只是因为她不喜欢我的问题。
工作人员拒绝让我入住。我根本没法住。工作人员对我大喊大叫。我被迫离开。
房间需要更新，没有人来打扫，也没有人给我干净的毛巾，我不得不打电话要求他们提供，浴缸甚至没有手柄，因为水是松的，总的来说，这不是一个很好的体验，床非常硬，非常不舒服。
旅行了一整天后，我被告知晚上9点可以入住。办理入住后，我上楼到房间发现暖气坏了。我通知了前台，他们却让我回冷藏室等45分钟，看看暖气会不会来。真是的，居然不建议换房间？糟糕的客户服务！！！真不知道如果他们在旅行了一整天后，被告知要回冷藏室等45分钟，会是什么感觉。根本没有任何解决方案。所谓的经理竟然不解决问题，真是丢人。
道路和走廊很吵。房间温度很难控制
我写的是为了紧急情况
Even though there looks to be some impending renovation work in the lobby, this did not impact my stay in the least. My room was very satisfactory and the shower was great and I appreciated having a shower gel dispenser available. It’s in a very accessible and convenient location too.
Room was nice but the air conditioning was loud
Breakfast and ok. Didn’t like power eggs and bagels were hard and toaster didn’t work properly