we had a very nice stay here!! staff very friendly!
room was clean! shout out to Brittany in the dining area, she was so cheerful and sweet !
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酒店回复: We are glad to hear you enjoyed your stay with us, we hope to see you again.
4.0分
其他
I love that it’s quiet and the beds are comfortable. I don’t like that I have to ask them to clean my room and I don’t like paying $16 for breakfast.
酒店回复: Thank you for choosing to stay with us.
5.0分
其他
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My room was perfect for my 5 night stay. Clean, comfortable and spacious. The staff were amazing! The most friendly, hospitable and caring staff each day and night! The food was yummy, especially breakfast! I wasn’t there for a “fun” trip, I was there to visit a terminally ill close friend. Each and every staff member made me feel cared for and taken care of. They all deserve to be recognized! Let’s make sure that everyone who works there, stays together as the teams that they are! I will ALWAYS come back here not only for the room, but especially for the staff! I’ve made incredible new friends! Way to go Hilton Garden Inn Daphne, Alabama! Thank you!!
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酒店回复: We are glad to hear you enjoyed your stay with us. We are sorry to hear about your friend. We hope you do come and stay again, if you're ever back into town.
5.0分
家庭亲子
We did a slumber party for our daughter and the room was very spacious and staff was very helpful and friendly!
酒店回复: We are glad to hear you enjoyed your stay with us.
4.0分
其他
Place was friendly and clean. The only thing is that there wasn’t a fan in the bathroom and we had issues with the toilet.
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酒店回复: Thank you for staying with. We are sorry to hear that you had issues with the bathroom. We hope you do give us another chance to make up for this. Thank you.
5.0分
其他
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Will choose again
Served a great hot breakfast . Had a restaurant and bar open during certain hours. Free Wi-Fi and a nice king size bed. The cleaning staff was excellent.
酒店回复: We hope to see you again.
5.0分
家庭亲子
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Great location, right off I-10. Best of all, they welcome dogs. The room was clean, the surrounding areas were clean as well. If you're traveling with dogs this a great place to consider.
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酒店回复: We are glad that you enjoyed your stay with us. We hope to see you again.
5.0分
朋友出游
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Front desk was very helpful. We were pulling a travel trailer on across multiple states and stop here as a halfway point. Once we arrived in the town our truck started acting up and it was Sunday so there were no mechanics available. They allowed us to unhook the trailer on Monday and take care of getting the truck in a shop for repair and organizing someone to come move the trailer out of the hotel parking lot. They were very understanding and patient and it really mattered in that stressful situation. Thank you to all the staff that were so kind!
酒店回复: We are glad to hear you enjoyed your stay with us.
3.0分
其他
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Okay, not great
The staff was nice, loved the bar however online pictures are very misleading of the property. We stay at a lot of Hiltons mainly for travel baseball and their breakfasts are always amazing and included. However this one wanted to charge way too much for far too little. I could nit pick everything but I’m not. The staff was great. Bar great. Room meh… property exterior, outdated. Interior, cheap coverups from water damage and outdated
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酒店回复: We thank you for your stay with us. I'm sorry that you stay did not meet our expectations.
抵达后等了10分钟才见到前台。她甚至没有为耽误时间道歉。大堂里也没有其他人。办理入住后，竟然要我支付10美元的“放纵费”？如果没消费的话，会退还到信用卡里。我告诉她我不想付，但那位剪着银色短发、挑染粉色条纹的前台说这是规定。如果没用，退房时会退还。第二天早上我问同一个人钱什么时候退回来，她说她办不了，但会通知信用卡部门。到现在一天过去了，钱还没退回来。这是什么标准政策吗？还是说这是变相让顾客购买零食区里那些不想要的零食和点心？
we had a very nice stay here!! staff very friendly!
room was clean! shout out to Brittany in the dining area, she was so cheerful and sweet !
I love that it’s quiet and the beds are comfortable. I don’t like that I have to ask them to clean my room and I don’t like paying $16 for breakfast.
My room was perfect for my 5 night stay. Clean, comfortable and spacious. The staff were amazing! The most friendly, hospitable and caring staff each day and night! The food was yummy, especially breakfast! I wasn’t there for a “fun” trip, I was there to visit a terminally ill close friend. Each and every staff member made me feel cared for and taken care of. They all deserve to be recognized! Let’s make sure that everyone who works there, stays together as the teams that they are! I will ALWAYS come back here not only for the room, but especially for the staff! I’ve made incredible new friends! Way to go Hilton Garden Inn Daphne, Alabama! Thank you!!
We did a slumber party for our daughter and the room was very spacious and staff was very helpful and friendly!
Place was friendly and clean. The only thing is that there wasn’t a fan in the bathroom and we had issues with the toilet.
Will choose again
Served a great hot breakfast . Had a restaurant and bar open during certain hours. Free Wi-Fi and a nice king size bed. The cleaning staff was excellent.
Great location, right off I-10. Best of all, they welcome dogs. The room was clean, the surrounding areas were clean as well. If you're traveling with dogs this a great place to consider.
Front desk was very helpful. We were pulling a travel trailer on across multiple states and stop here as a halfway point. Once we arrived in the town our truck started acting up and it was Sunday so there were no mechanics available. They allowed us to unhook the trailer on Monday and take care of getting the truck in a shop for repair and organizing someone to come move the trailer out of the hotel parking lot. They were very understanding and patient and it really mattered in that stressful situation. Thank you to all the staff that were so kind!
Okay, not great
The staff was nice, loved the bar however online pictures are very misleading of the property. We stay at a lot of Hiltons mainly for travel baseball and their breakfasts are always amazing and included. However this one wanted to charge way too much for far too little. I could nit pick everything but I’m not. The staff was great. Bar great. Room meh… property exterior, outdated. Interior, cheap coverups from water damage and outdated