We love the location but the hotel has definitely gone down hill in looks over the years. Rooms are tired. Breakfast area is very tired looking. Definitely not up to Hilton/Hampton standards but you can’t beat the location so we continue to stay.
3.0分
其他
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Room was very tired. Worn carpet and furniture. Also my refrigerator stopped working during my stay. Price is high for condition of the property.
Location is ideal, but the whole property needs updating.
4.0分
家庭亲子
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The breakfast and staff were wonderful. Housekeeping was not. Our room was not cleaned and towels were not replaced on our designated day. We had to get towels from the front desk and ask if our room would be cleaned the next day. The next day only the minimum was done and the used towels were left on the floor.
3.0分
其他
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Everything is just ok, the rooms, the service, etc. the room was very clean. There’s no smart tvs so you only have direct TV as an option. My coffee maker’s brew basket was missing so I couldn’t make coffee. Eh
5.0分
朋友出游
We did not eat the breakfast. Air conditioning in room 307 was great but 310 it cut off in the middle of the night and got hot.
5.0分
其他
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We stayed in a handicap-accessible room without a balcony. It was clean and plenty spacious- exactly what we needed! There was a functional ice machine on each floor (this has been an issue in other hotel brands). Very near elevator, but not noisy at all. Air conditioning kept the room cool in October. Refrigerator seemed not very cool, so we upped it 1 notch and froze a few drinks. I figure that was our fault. The bathroom had plenty of room, low shower lip- exactly what we needed. We forgot deodorant but it was complimentary at the front desk! Breakfast was excellent at 06:00- tasty little blueberry scones, muffins, standard hotel continental; and standard scrambled or boiled eggs/ sausage/ bacon/ potatoes, etc. plus cold cereal. Salsa, ketchup, etc available. Coffee choices included a Bold roast, mild roast, decaf, hot water/teas. Pink, yellow, white, blue sweetener options; I always carry Stevia myself. Fresh cold 2% milk option. Individual servings of creamer. My husband complained that the potatoes were hard at 09:00 (I figure that's on him) but the rest was excellent. Great stay!
4.0分
其他
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Loved the location
I loved the downtown location. It’s close to shopping and nice restaurants. I parked on the street, felt good about that. Fairhope is a safe town. Loved the cotton bed covers and the bed was comfortable.
The only outside sitting area is in front of the hotel.
3.0分
家庭亲子
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The hotel was built for downtown Fairhope as a boutique hotel for out of towners to enjoy the local flavor of the charming town of Fairhope. Unfortunately, the front desk clerks were not charming and without personality. They seemed not from Fairhope and didn't understand southern graciousness. The hotel needs updating but the rooms and pillows were great.
位置绝佳，员工友好，早餐很棒，健身房设备齐全，虽然一次只能容纳一个人，空间有点挤。我唯一真正的抱怨是地毯和房间自1972年以来就没换过。那种绿棕色漩涡图案瞬间把我们带回了50年前。是时候重新装修了，那样的话这个地方就会非常棒了！
地理位置优越，城市美丽，员工友好。唯一不足的是，泳池在仲夏时节关闭，而且*******上没有提到这一点。
We love the location but the hotel has definitely gone down hill in looks over the years. Rooms are tired. Breakfast area is very tired looking. Definitely not up to Hilton/Hampton standards but you can’t beat the location so we continue to stay.
Room was very tired. Worn carpet and furniture. Also my refrigerator stopped working during my stay. Price is high for condition of the property.
Location is ideal, but the whole property needs updating.
The breakfast and staff were wonderful. Housekeeping was not. Our room was not cleaned and towels were not replaced on our designated day. We had to get towels from the front desk and ask if our room would be cleaned the next day. The next day only the minimum was done and the used towels were left on the floor.
Everything is just ok, the rooms, the service, etc. the room was very clean. There’s no smart tvs so you only have direct TV as an option. My coffee maker’s brew basket was missing so I couldn’t make coffee. Eh
We did not eat the breakfast. Air conditioning in room 307 was great but 310 it cut off in the middle of the night and got hot.
We stayed in a handicap-accessible room without a balcony. It was clean and plenty spacious- exactly what we needed! There was a functional ice machine on each floor (this has been an issue in other hotel brands). Very near elevator, but not noisy at all. Air conditioning kept the room cool in October. Refrigerator seemed not very cool, so we upped it 1 notch and froze a few drinks. I figure that was our fault. The bathroom had plenty of room, low shower lip- exactly what we needed. We forgot deodorant but it was complimentary at the front desk! Breakfast was excellent at 06:00- tasty little blueberry scones, muffins, standard hotel continental; and standard scrambled or boiled eggs/ sausage/ bacon/ potatoes, etc. plus cold cereal. Salsa, ketchup, etc available. Coffee choices included a Bold roast, mild roast, decaf, hot water/teas. Pink, yellow, white, blue sweetener options; I always carry Stevia myself. Fresh cold 2% milk option. Individual servings of creamer. My husband complained that the potatoes were hard at 09:00 (I figure that's on him) but the rest was excellent. Great stay!
Loved the location
I loved the downtown location. It’s close to shopping and nice restaurants. I parked on the street, felt good about that. Fairhope is a safe town. Loved the cotton bed covers and the bed was comfortable.
The only outside sitting area is in front of the hotel.
The hotel was built for downtown Fairhope as a boutique hotel for out of towners to enjoy the local flavor of the charming town of Fairhope. Unfortunately, the front desk clerks were not charming and without personality. They seemed not from Fairhope and didn't understand southern graciousness. The hotel needs updating but the rooms and pillows were great.