The room was small and smelled like smoke. Even the lobby had a stale odor. Coffee from the coffee maker tasted toxic, we think it was from using the water from tap. Tried the coffe downstairs it was still awful. I have stayed at similar hotels in the area. Same price and included breakfast and was a much better stay overall. Not even a cookie when you check in. Will not be back.
展开
酒店回复: Thank you for taking the time to fill out a survey as they help us learn and grow. We are very sorry that you did not enjoy your stay. I have informed our management team of the issues you mentioned. Thank you for staying with us. Have a wonderful day!
5.0分
其他
Great location and great service. Clean rooms, good parking and hotel has restaurant and bar.
酒店回复: Thank you so much!
5.0分
其他
The facility was clean and the staff was friendly. The restaurant food was very good too.
展开
酒店回复: We are so very glad you enjoyed your stay! Please come back and see us soon!
5.0分
其他
展开
Tasha was great at the front desk! Forgot the gentlemans name but he took our photos and they were lovely. Stayed a night for the rodeo. Room was spacious & me and my girls enjoyed the hot tub (we were quiet) after pool closing which was nice of them thank you.
酒店回复: Thank you so much! We are so happy you enjoyed your stay!
1.0分
其他
Non refundable
Never made it to the hotel had accident with car and explained that it was beyond our control hotel has policy no refunds.
酒店回复: We are very sorry you were not able to make your reservation.
4.0分
家庭亲子
The only thing I didn't like is that there is no free WI-Fi, unless you are Hilton Honors member. Everyone else offers free Wi-Fi, no strings attached.
展开
酒店回复: Hello! Wi-Fi at our property is free for all guests, I am so sorry this wasn't explained to you properly. Guests have the option to purchase high speed internet for $4.95 but basic Wi-Fi is always free of charge. Thank you so much for staying with us!
5.0分
情侣出游
The room was very beautiful and clean I will be coming back most definitely
酒店回复: Thank you so much!
4.0分
商务出差
Hotel lobby incredibly loud and noisy bed was very soft otherwise very nice facility
一切都很完美，无可挑剔。房间非常干净整洁。
干净整洁，位置很好。床垫太旧了，睡得很糟糕。枕头就像一袋豆子一样，一点都不舒服。花洒水流很小，洗澡都洗不痛快。
The room was small and smelled like smoke. Even the lobby had a stale odor. Coffee from the coffee maker tasted toxic, we think it was from using the water from tap. Tried the coffe downstairs it was still awful. I have stayed at similar hotels in the area. Same price and included breakfast and was a much better stay overall. Not even a cookie when you check in. Will not be back.
Great location and great service. Clean rooms, good parking and hotel has restaurant and bar.
The facility was clean and the staff was friendly. The restaurant food was very good too.
Tasha was great at the front desk! Forgot the gentlemans name but he took our photos and they were lovely. Stayed a night for the rodeo. Room was spacious & me and my girls enjoyed the hot tub (we were quiet) after pool closing which was nice of them thank you.
Non refundable
Never made it to the hotel had accident with car and explained that it was beyond our control hotel has policy no refunds.
The only thing I didn't like is that there is no free WI-Fi, unless you are Hilton Honors member. Everyone else offers free Wi-Fi, no strings attached.
The room was very beautiful and clean I will be coming back most definitely
Hotel lobby incredibly loud and noisy bed was very soft otherwise very nice facility