酒店回复: Hi Luchanna, thank you for taking time to provide feedback. We apologize that you had to wait and were not feeling well at check-in. We strived to get the room ready as soon as possible as your booking came in a short time prior to your arrival. We hope that you consider staying with us on a future visit to the area.
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The receptionist at the desk was great and tried to fix all things that were flaws. First room smelled awful had to move to another room. Second room did not have sheets and blanket for pull out sofa. Kids complain because YouTube did not work on TV.
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Filthy. Previous persons underwear in dresser still. No toilet paper n phone not work so I had to go down to get some. Discovered tv remote broken and window lock is missing. Bug in ceiling light and tub dirty
5.0分
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We stayed from Sunday till Friday and our stay was wonderful. Amanda checked us in and she was so friendly and helpful. Every interaction with her was a delight. Everyone was super helpful and the rooms and hotel in general was very clean.
5.0分
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We came for one night. It was a stop over on our way to Florida. The location is great . Its right off of 95. The beds were very comfortable. The room had a fullsize fridge. Bathroom was really nice. Best of all they take dogs. Its walking distance to Sam Sneed & Toasted Yolk restuarants 2 of our favorites. Suites are 1/2 of mile from outlets. Highly recommended.
4.0分
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We stay here twice a year and the majority of the staff are wonderful (including Thomica, Meisha, Jada &: GMgr Zandra
5.0分
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We planned a last minute stay in Savannah and Candlewood came through with a great price and a very helpful staff. Thanks to Miesha at the front desk for extending our stay one more day with ease and a smile. We look forward to returning. The room was huge! Way bigger than expected and very clean.
5.0分
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I was here for 3 weeks on business. The staff was great, especially Amanda. Simple, clean and everything worked. Recommended
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Amanda did an outstanding job. I'm not the easiest customer to begin with, especially when I lose my new phone. She patiently helped me calm down and find it. Even though I was very upset. She displayed exemplary customer service and executive qualities during my stay. I travel alot with other disabled people, we don't always experience good service. I will stay here again, and use my significant network to encourage other disabled people to stay here. Amanda is the best hotel staff I've ever met. Best, James DeSart
房间干净，厨房很好。
我的毛巾很脏，所以不得不等了两个小时才办理入住手续。电梯里有股臭味，浴室里有尿味。
The receptionist at the desk was great and tried to fix all things that were flaws. First room smelled awful had to move to another room. Second room did not have sheets and blanket for pull out sofa. Kids complain because YouTube did not work on TV.
Filthy. Previous persons underwear in dresser still. No toilet paper n phone not work so I had to go down to get some. Discovered tv remote broken and window lock is missing. Bug in ceiling light and tub dirty
We stayed from Sunday till Friday and our stay was wonderful. Amanda checked us in and she was so friendly and helpful. Every interaction with her was a delight. Everyone was super helpful and the rooms and hotel in general was very clean.
We came for one night. It was a stop over on our way to Florida. The location is great . Its right off of 95. The beds were very comfortable. The room had a fullsize fridge. Bathroom was really nice. Best of all they take dogs. Its walking distance to Sam Sneed & Toasted Yolk restuarants 2 of our favorites. Suites are 1/2 of mile from outlets. Highly recommended.
We stay here twice a year and the majority of the staff are wonderful (including Thomica, Meisha, Jada &: GMgr Zandra
We planned a last minute stay in Savannah and Candlewood came through with a great price and a very helpful staff. Thanks to Miesha at the front desk for extending our stay one more day with ease and a smile. We look forward to returning. The room was huge! Way bigger than expected and very clean.
I was here for 3 weeks on business. The staff was great, especially Amanda. Simple, clean and everything worked. Recommended
Amanda did an outstanding job. I'm not the easiest customer to begin with, especially when I lose my new phone. She patiently helped me calm down and find it. Even though I was very upset. She displayed exemplary customer service and executive qualities during my stay. I travel alot with other disabled people, we don't always experience good service. I will stay here again, and use my significant network to encourage other disabled people to stay here. Amanda is the best hotel staff I've ever met. Best, James DeSart