The staff, the location, and the ambiance of the Stone Mountain Inn is just spectacular! If they would reopen facilities such as the pool, restaurant and bar, this location would be perfect!! Just needs a little re boot and some fresh energy to bring it back to life! But the staff is truly incredible !!
2.0分
其他
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Don't Stay Here
We booked here because the main hotel at Stone Mountain was sold out. Even though it was a holiday weekend, the Inn felt like a ghost town. There was nobody staying there. The place is in terrible shape. The AC quit in the first room we were given so we moved. Room was somewhat dirty. There was stuff on the floor (old candy?). Paint was peeling. There was a dead roach in the bathroom. The grounds and pool are rundown. Ice machines didn't work. The rooms are large, but the space is not needed for anything. The entire place is rundown. It should be torn down or given a major refurbishment.
3.0分
家庭亲子
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The staff was courteous. The room had an uncomfortable musty smell. The Tv had no signal. The other rooms had rocking chairs on the patio but ours did not. The ice machine was broken and we had to go to the lobby for ice. We would not stay there again even though the room was spacious.
3.0分
家庭亲子
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This inn needs some TLC badly. The grass was overgrown, spider webs in the window corners, doorknobs held on by loose screws, dirt on doors, just really needs maintenance. It was clean enough inside, and a quiet area, but it was hard to get past the abandoned look of the place. However, the staff was super friendly and helpful.
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酒店回复: Thank you so much for your feedback, we are taking it into consideration and I will be sharing this with property leadership and we hope to see you again.
3.0分
其他
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Seen Its Better Days
My room was not ready when I arrived. Check- in was at 3:00 . The room was not ready until 5:00, no apology was offered . The hotel grounds were poorly kept. The hallways and corridors were dirty.The hotel is dated. The lamps in the room weren't working;however, the room was clean and the bed was comfortable. I made it through the night, but I wouldn't stay there again. Too old looking and musty.
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酒店回复: THANK YOU FOR YOUR FEEDBACK, I WILL SHARE THIS WITH THE PROPERTY LEADERSHIP AND HOPE WE GAIN YOUR BUSINESS IN THE FUTURE
2.0分
情侣出游
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I understand the hotel is a classic but at least mow the lawn. Pool was green and unable to.use. Staff was great but maintain your property!!! Trash all around.. This was a State Park!! Very disappointed in this place. And Stone Mountain is a wonderful park.
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酒店回复: Thank you so much for the feedback and I apologies that it did meet the expectations, and we hope that we can correct this and do better on your next visit.
3.0分
其他
All together there were 6 showers took and we never had hot water o
4.0分
其他
Good for the price
Not alot to offer other than a room to sleep. But for the price was a good stay. Just needs to offer more amenities. Pool wasnt up either
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酒店回复: Thank you for your feedback, we will have the pool available on your next visit and hope to see you next time.
3.0分
其他
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Had a few problems
Check in lady was super nice but the room the refrigerator didn't work there was no coffee cups there was no sugar it just really lacked.. no one was in the hotel the pool was closed memorial Day weekend and I'm sure they could have been a little more efficient no restaurant either.
4.0分
家庭亲子
The property is old but works wonderful as we could walk to attractions.
The staff, the location, and the ambiance of the Stone Mountain Inn is just spectacular! If they would reopen facilities such as the pool, restaurant and bar, this location would be perfect!! Just needs a little re boot and some fresh energy to bring it back to life! But the staff is truly incredible !!
Don't Stay Here
We booked here because the main hotel at Stone Mountain was sold out. Even though it was a holiday weekend, the Inn felt like a ghost town. There was nobody staying there. The place is in terrible shape. The AC quit in the first room we were given so we moved. Room was somewhat dirty. There was stuff on the floor (old candy?). Paint was peeling. There was a dead roach in the bathroom. The grounds and pool are rundown. Ice machines didn't work. The rooms are large, but the space is not needed for anything. The entire place is rundown. It should be torn down or given a major refurbishment.
The staff was courteous. The room had an uncomfortable musty smell. The Tv had no signal. The other rooms had rocking chairs on the patio but ours did not. The ice machine was broken and we had to go to the lobby for ice. We would not stay there again even though the room was spacious.
This inn needs some TLC badly. The grass was overgrown, spider webs in the window corners, doorknobs held on by loose screws, dirt on doors, just really needs maintenance. It was clean enough inside, and a quiet area, but it was hard to get past the abandoned look of the place. However, the staff was super friendly and helpful.
Seen Its Better Days
My room was not ready when I arrived. Check- in was at 3:00 . The room was not ready until 5:00, no apology was offered . The hotel grounds were poorly kept. The hallways and corridors were dirty.The hotel is dated. The lamps in the room weren't working;however, the room was clean and the bed was comfortable. I made it through the night, but I wouldn't stay there again. Too old looking and musty.
I understand the hotel is a classic but at least mow the lawn. Pool was green and unable to.use. Staff was great but maintain your property!!! Trash all around.. This was a State Park!! Very disappointed in this place. And Stone Mountain is a wonderful park.
All together there were 6 showers took and we never had hot water o
Good for the price
Not alot to offer other than a room to sleep. But for the price was a good stay. Just needs to offer more amenities. Pool wasnt up either
Had a few problems
Check in lady was super nice but the room the refrigerator didn't work there was no coffee cups there was no sugar it just really lacked.. no one was in the hotel the pool was closed memorial Day weekend and I'm sure they could have been a little more efficient no restaurant either.
The property is old but works wonderful as we could walk to attractions.